20 meilleures offres (hotel front office manager, ontario) (à pourvoir)

Pre-Opening Hotel Front Office Manager
Hilton Garden Inn Vaughan/ Toronto —Vaughan, ON
- De 62 000 $ à 70 000 $ par an
- Travail les jours fériés
- Marchandisage
- Mathématiques de base
- Anglais
- Assurance Dentaire
- Bourses d'Études
Postuler rapidement
il y a 3 jours
Hotel Front Office Manager
Courtyard Marriott Mississauga West —Mississauga, ON
- De 57 000 $ à 67 000 $ par an
- Fins de semaine au besoin
- Mathématiques de base
- Anglais
- Hôtel
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11 h
Front Office Manager
Sandman Hotel Group —Mississauga, ON
- De 55 000 $ à 60 000 $ par an
- Temps plein
- Service à la clientèle
- Compétences informatiques
- Microsoft Office
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
il y a 13 jours
Assistant Front Office Manager
Embassy Suites by Hilton Toronto Airport —Toronto, ON
- De 50 000 $ à 52 000 $ par an
- Hôtel
- Réception
- Gestion de budget
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
il y a 10 jours
Director of Front Office
Marriott International, Inc —Toronto, ON
- De 95 000 $ à 121 000 $ par an
- Temps plein
- Hôtel
- Diplôme d'études secondaires
- Amélioration continue
Front Office Manager
Staybridge Suites London —London, ON
- De 45 000 $ à 65 000 $ par an
- Fins de semaine au besoin
- Hôtel
- Caisse
- Expérience en supervision
- Assurance Dentaire
- Heures d'arrivée et de départ flexibles
Postuler rapidement
Hotel Operations Manager – Front Office, F&B & Housekeeping
Courtyard by Marriott Ottawa Downtown —Ottawa, ON
- Fins de semaine au besoin
- Anglais
- Microsoft Office
- Hôtel
- Réductions Tarifaires
- Assurance Invalidité
Postuler rapidement
il y a 6 jours
Front Office Manager
Le Meridien Toronto Pinnacle Hotel - SkyTower —Toronto, ON
- De 75 000 $ à 95 000 $ par an
- Fins de semaine au besoin
- Hôtel
- Contrôle de la qualité
- Recrutement
- Assurance Dentaire
Postuler rapidement
il y a 3 jours
Assistant Guest Services Manager
Germain Hotels —Toronto, ON
- De 56 322 $ à 70 402 $ par an
- Hôtel
- Diplôme universitaire non requis
- Sens de l'organisation
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Manager - Guest Experience
Marriott International, Inc —Toronto, ON
- De 73 437 $ à 94 000 $ par an
- Temps plein
- Pas d'expérience requise
- Hôtel
- Diplôme d'études secondaires
Guest Services Supervisor
Great Wolf Lodge —Niagara Falls, ON
- 45 000 $ par an
- Temps plein
- Microsoft Office
- Hôtel
- Amélioration continue
Postuler rapidement
Guest Services Agent - Fairfield by Marriott
Bona Hospitality —Ottawa, ON
- 22,87 $ de l’heure
- 8 Heures
- Hospitalité
- Service à la clientèle
- Anglais
- Assurance Dentaire
Postuler rapidement
il y a 4 jours
Guest Services Agent - 1010
Staybridge Suites —Hamilton, ON
- À partir de 17,60 $ de l’heure
- Temps partiel
- Bilingue
- Microsoft Excel
- Service à la clientèle
Postuler rapidement
GUEST SERVICE MANAGER
The Westin Toronto Airport Hotel —Toronto, ON
- De 52 200 $ à 58 000 $ par an
- Travail les jours fériés
- Mathématiques de base
- Anglais
- Hôtel
- Régimes de participation aux bénéfices
- Assurance Dentaire
Postuler rapidement
il y a 5 jours
Guest Service Manager
Sandman Hotel Group —Toronto, ON
- De 54 000 $ à 57 000 $ par an
- Temps plein
- Compétences informatiques
- Microsoft Office
- Hôtel
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
il y a 6 jours
Front Office Supervisor
Casino Rama Resort —Rama, ON
- 55 281 $ par an
- Temps plein
- Contrôle de l'inventaire
- Hôtel
- Gestion d'équipe
- Assurance Dentaire
- Congés payés
Front Office Supervisor
Andaz Ottawa —Ottawa, ON
- Fins de semaine au besoin
- Hôtel
- Réception
- Formation et développement
- Bourses d'Études
Guest Services Manager
Omni Hotels & Resorts —Toronto, ON
- De 59 000 $ à 64 000 $ par an
- Fins de semaine au besoin
- Certification RCR
- Microsoft Outlook
- Hôtel
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Front Office Manager
Courtyard by Marriott Brampton —Brampton, ON
- 8 Heures
- Hôtel
- Caisse
- Expérience en supervision
- Assurance Dentaire
- Congés payés
Postuler rapidement
il y a 7 jours
Guest Services Manager
Days Inn & Suites, North Bay —North Bay, ON
- 39,10 $ de l’heure
- Fins de semaine au besoin
- Hôtel
- Expérience en supervision
- Baccalauréat
- Heures d'arrivée et de départ flexibles
Postuler rapidement
il y a 12 jours

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hotel front office manager jobs near ontario

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Pre-Opening Hotel Front Office Manager

Hilton Garden Inn Vaughan/ Toronto
Vaughan, ON

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Détails du poste

De 62 000 $ à 70 000 $ par an
Il y a 3 jours

Profil recherché

Expérience en hôtellerie et hébergement
Marchandisage
Mathématiques de base
Anglais
Traitement des plaintes
Expérience en services aux clients d'hôtel
Mathématiques
Baccalauréat
Hôtellerie
Ressources humaines
Rédaction de rapports
Orientation axée sur le service à la clientèle
Réception
Dactylographie
Gestion de budget
Gestion de bureau
Formation et développement
Service aux visiteurs
Affaires
Gestion des ordres de travail
Manipulation d'argent
Leadership
Résolution des problèmes de la clientèle
Motivation d'équipe
Compétences en communication
Coordination d'équipe

Description complète du poste

Your Opportunity to Be Part of Something Remarkable

What if your next career opportunity wasn’t just another job - but a chance to help build something from the very beginning?

Welcome to the opening team at Hilton Garden Inn Vaughan Toronto.

As we prepare to open the doors to our brand-new 272-room hotel, we’re looking for passionate, motivated individuals who want to be part of creating something special. This is an opportunity to join a dynamic team from day one, help establish a strong culture of service and excellence, and play a meaningful role in shaping the guest experience from the very start.

At Hilton Garden Inn Vaughan Toronto, every Team Member will have the opportunity to make an impact, grow alongside a new property, and contribute to building a high-performing hospitality team in Vaughan.

Be there from the beginning. Help shape what comes next. Build your future with us.

JOB OVERVIEW

Manage all aspects of the front office areas which may include, but is not limited to guest registration, bell services, business center, telephone services, concierge services, and guest reservations to ensure guest satisfaction and maximize hotel profitability. Adhere to all brand standards and desk merchandising.

DUTIES AND RESPONSIBILITIES

Manage day-to-day operations and assignments of the front office staff; schedule, plan, and assign work.
Develop and communicate departmental strategies and goals. Communicate and enforce policies and procedures.
Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with Company rules and policies. Alert management of potentially serious issues.
Ensure all staff is properly trained on systems, security and cash handling procedures, and service standards and have the tools and equipment needed to effectively carry out their job functions.
Monitor front office staff to ensure guests receive prompt, professional attention and personal recognition.
Ensure guests are greeted upon arrival. Respond appropriately to guest complaints. Implement appropriate service recovery guidelines in order to ensure total guest satisfaction.
Motivates staff and establishes a productive working environment for hotel.
Schedule and regularly conduct routine inspections of the front office and public areas to ensure the appearance of such areas reflects highly on the hotel, brand, and Company. Develop actions plans to correct any deficiencies.
Analyze guest satisfaction data and develop and implement plans to achieve established goals related to the brand.
Achieve budgeted revenues, control labor costs & expenses, and maximize profitability within all areas of the front office.
Participate in the preparation of the annual departmental operating budget and financial plans which support the overall objectives of the hotel.
Assists revenue management with the implementation and execution of programs to ensure that the hotel’s room occupancy and Average Daily Rate objectives are met.
Maintain procedures for security of monies, credit and financial transactions, and guest security. Check billing instructions and guest credit for compliance with hotel credit policy.
Develop and maintain procedures for monitoring calls to ensure that all calls are answered and recorded according to established scripts and procedures. Coordinate the dispatch of amenities, services, and/or work orders to the appropriate departments and staff. Ensure that all methods of tracking (i.e. systems) are monitored and activated in an appropriate manner.
Establish, implement, and maintain training and procedures for front desk/ to serve as a central communications point during emergency/crisis situations.
Knowledgeable of hotel property, amenities, area attraction and transportation.
Promote teamwork and quality service through daily communication and coordination with other departments.
Key departmental contacts include Accounting, Revenue Management, Sales and Marketing, Catering, Food and Beverage, Housekeeping, and Maintenance.
Interact with outside contacts:
- Guests – to ensure their total satisfaction
- Regulatory agencies – regarding safety and emergency matters
- Other contacts as needed (professional organizations, community groups)
Perform other duties as assigned. May also serve as manager on duty.

ACCOUNTABILITY

This job is the top Front Office job at a full-service hotel or at a regional extended-stay hotel or reporting to a General Manager at a full-service or focused hotel. Typically supervises front desk agents, and bell/van services, reservations, PBX, etc. May oversee subordinate supervisors

QUALIFICATIONS AND REQUIREMENTS

Bachelor’s degree in Hotel Management/Business Administration, plus 3 years Front Office/Guest Service experience including management experience, or an equivalent combination of education and experience. Must speak fluent English. Other languages preferred.

This job requires ability to perform the following:

Frequently standing up behind the desk and front office areas
Carrying or lifting items weighing up to 50 pounds
Handling various objects
Use a keyboard to operate various property management and reservations systems, etc.

Other:

Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
Leadership skills
Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training.
Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
Problem solving, reasoning, motivating, organizational and training abilities are used often.
Ability to travel to attend workshops, specialized training and/or certifications, etc.
May be required to work nights, weekends, and/or holidays

Benefits

Comprehensive health, dental and vision care
Corporate discounts on GYM Membership
Discounts on Home and Auto Insurance
Educational Reimbursement
Perkopolis discount (Access to exclusive entertainment and lifestyle discounts)
Employee Social Events
Hotel Discounts at Hilton properties
Career Development

Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 19 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a company, we strive to provide exceptional benefits, perks, and growth opportunities to all our employees. If you have a passion for exceptional service delivery, are results driven and appreciate the recognition, Easton’s is your career partner of choice.

At Easton’s Group of Hotels, we are committed to fostering an inclusive workplace where every individual feels valued, respected, and empowered to contribute. We believe that inclusion strengthens our teams, drives innovation, and enables us to achieve our vision while creating opportunities for everyone to thrive.

Accessibility & Accommodation:

Hilton Garden Inn Vaughan/ Toronto Hotel is committed to an inclusive, accessible recruitment process. Accommodations are available upon request for all stages of the selection process.

Should you require any accommodations during an interview process, kindly let us know in advance, as we are committed to an inclusive and accessible recruitment process.

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hotel front office manager emplois - ontario

Pre-Opening Hotel Front Office Manager

Hotel Front Office Manager

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Director of Front Office

Front Office Manager

Hotel Operations Manager – Front Office, F&B & Housekeeping

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Manager - Guest Experience

Guest Services Supervisor

Guest Services Agent - Fairfield by Marriott

Guest Services Agent - 1010

GUEST SERVICE MANAGER

Guest Service Manager

Front Office Supervisor

Front Office Supervisor

Guest Services Manager

Front Office Manager

Guest Services Manager

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : hotel front office manager (ontario)

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