20 meilleures offres (it operations manager, ontario) (à pourvoir)

Insurance Operations & IT Manager
Morison Insurance Brokers Inc. —Hamilton, ON
- De 80 000 $ à 100 000 $ par an
- Temps plein
- Sens de l'organisation
- Assurance Dentaire
- Programme d'Aide aux Employés
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Peoples Group —Toronto, ON
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- Microsoft Access
- Informatique
- Technologies de l'information
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Senior Consultant, IT Operations Management / Discovery
Deloitte —Toronto, ON
- De 80 000 $ à 138 000 $ par an
- Travail hybride
- Bilingue
- Anglais
- Windows
Sr. IT Manager, Operations - 3PL & DC Technology Services
McKesson —Mississauga, ON
- De 99 100 $ à 132 100 $ par an
- Expérience en gestion
- Informatique
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Director, IT & Operations
Jobber —Toronto, ON
- De 181 400 $ à 245 400 $ par an
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- Réseaux informatiques
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Manager, IT Operations
Quantum Lifecycle Partners LP —Brampton, ON
- De 100 000 $ à 120 000 $ par an
- Temps plein
- Travail hybride
- Azure
- Diplôme universitaire non requis
- Technologies de l'information
- Assurance Invalidité
- Assurance Dentaire
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il y a 8 jours
Manager, Cyber Security Operations
Stikeman Elliott LLP —Toronto, ON
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- Microsoft Excel
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Supervisor - IT Operations
MacDonald Dettwiler & Associates Inc. —Brampton, ON
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Director of IT Infrastructure and Operations
Telesat —Ottawa, ON
- Temps plein
- Azure
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Cybersecurity Operations Manager
EllisDon Group —London, ON
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- Azure
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Supervisor - IT Operations
MDA —Brampton, ON
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- Assurance Invalidité
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Senior Manager, Global Identity and Access Management Operations, Global Digital
KPMG —Toronto, ON
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- Temps plein
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- Microsoft Excel
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- Baccalauréat
Staff Revenue Operations Manager, GTM Systems
EvenUp —Toronto, ON
- De 144 045 $ à 194 633 $ par an
- Temps plein
- Travail hybride
- Vente
- Salesforce
- Intelligence artificielle
- Jours fériés payés
- Assurance Invalidité
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il y a 13 jours
Information Technology - Director, Technology Operations & Delivery
Accerta —Toronto, ON
- De 110 000 $ à 165 000 $ par an
- Travail hybride
- Azure
- Informatique
- PMP
- Assurance Dentaire
- Bourses d'Études
il y a 14 jours
Senior Manager, Security Operations Centre
TMX Group Limited —Toronto, ON
- De 145 $ à 160 $ de l’heure
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- Google Suite
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Giatec Scientific Inc. —Ottawa, ON
- De 75 000 $ à 115 000 $ par an
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Manager, Cybersecurity Operations
Canada Goose Inc. —Toronto, ON
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- Azure
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Client Operations Project Manager
OpenText —Waterloo, ON
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Affiliate Network Operations Manager
Everflow Technologies Inc. —Toronto, ON
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il y a 7 jours
Revenue Operations Lead
Financeit —Toronto, ON
- De 100 000 $ à 130 000 $ par an
- Temps plein
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- Vente
- Salesforce
- Assurance Dentaire
- Assurance Vision
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Insurance Operations & IT Manager

Morison Insurance Brokers Inc. -
Hamilton, ON

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Détails du poste

Temps plein
De 80 000 $ à 100 000 $ par an

Profil recherché

Administration de système
Licence RIBO
Sens de l'organisation

Description complète du poste

About Morison Insurance

Morison Insurance is a family-owned and operated independent brokerage with over 100 team members across six Southern Ontario locations. With over 30 years of growth built on personal relationships and genuine expertise, we’re proud to be one of the region’s most trusted names in insurance.

We’re guided by five core values — Go Beyond, Evolve, Own It, Our Promise, and Unified — and we live them every day in how we serve our clients and support our team.

About the Role

This is a newly created, cross-functional leadership role for someone who thrives at the intersection of insurance operations and technology. As our Insurance Operations & IT Manager, you’ll be responsible for the systems, processes, and compliance infrastructure that keep our brokerage running — across Morison Insurance and group of companies.

You’ll be the go-to person when our insurance systems need to talk to each other, when a carrier relationship needs attention, when a regulatory change needs to be operationalized, or when a technology decision needs someone who understands what it means for the business. This is a role where you’ll have genuine ownership and real impact.

What You’ll Do

Insurance Systems Management

Own and administer Applied EPIC as our core broker management system — configuration, workflows, user access, data integrity, and reporting
Manage Pathway for document management and ensure its integration with EPIC is accurate and efficient
Oversee staff access and data flow across insurance company portals; manage broker codes and carrier connectivity including CSIO download standards
Manage day-to-day relationships with BlueButler and Quandri; identify and resolve integration gaps across the full platform ecosystem
Act as the internal escalation point for cross-system issues and provide leadership with recommendations on systems improvements

IT Leadership & Digital Transformation

Lead Morison’s IT department
Drive digital transformation initiatives and oversee major IT projects including upgrades, migrations, and new platform implementations
Evaluate new technologies and present recommendations to leadership; manage vendor relationships with Applied, BlueButler, Pathway, Quandri, and others

Operational & Insurance Industry Compliance

Monitor regulatory and industry changes and translate them into operational action (e.g., SAB reforms, coverage requirement changes)
Complete CGI compliance reporting (semi-annual and annual); manage brokerage and location additions/removals
Maintain internal policies and procedures in line with current insurance regulatory standards

E&O, Bond & Cyber Insurance

Manage E&O, fidelity bond, and cyber liability policies for Morison Insurance and Aurora Underwriting Solutions
Coordinate renewals, mid-term changes, and claims activity; maintain accurate coverage records

Reporting

Produce and review mid-month and month-end operational books across entities; ensure accuracy and follow through on corrections
Generate expiry, client, activity, mailing list, sales, and cancellation reports; produce ad hoc reports as requested

Brokerage Acquisitions

Support operational due diligence and system integration for brokerage acquisitions
Coordinate onboarding of acquired brokerages into Morison’s platforms, workflows, and carrier relationships

What You Bring

5+ years of experience in insurance brokerage operations, IT management, or a combined role
Hands-on knowledge of Applied EPIC — including workflows, reporting, policy processing, and system administration
A solid understanding of how insurance systems connect — BMS (EPIC), company portals, document management, and automation platforms — and what happens when they don’t
Experience managing IT vendors, projects, and support functions
Familiarity with carrier/company relations, broker code management, and portal administration
Strong organizational skills and the ability to manage competing priorities across multiple locations and entities
Clear, confident communicator — equally comfortable with a technology vendor, a carrier rep, or a leadership team
RIBO licence is an asset; experience with Pathway, BlueButler, Quandri, or CGI compliance is a definite plus

What We Offer

Competitive salary commensurate with experience
Comprehensive group benefits — health, dental, and vision
RRSP matching program - 7.5%
Generous vacation and paid personal days
Extra days off at Christmas
Early Friday close on long weekends, May through October
Employee Assistance Program (EAP)
A values-driven, family-oriented culture that invests in its people
The opportunity to shape a brand new role and make a meaningful impact across a growing organization

If this sounds like the right fit, we’d love to hear from you. Please submit your resume.

We thank all applicants for their interest. Only those selected for an interview will be contacted.

Morison Insurance is an equal opportunity employer. Disability-related accommodations are available throughout our recruitment process. Please contact us at [email protected] or inform your interviewer at any stage.

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