15 meilleures offres ((can) customer service manager, oromocto, nb) (à pourvoir)

Senior Events Manager
Marriott International, Inc —Fredericton, NB
- De 61 000 $ à 78 000 $ par an
- Temps plein
- Pas d'expérience requise
- Hôtel
- Diplôme d'études secondaires
il y a 3 jours
(CAN) Customer Service Manager
Walmart Canada —Fredericton, NB
- À partir de 16,85 $ de l’heure
- Temps partiel
- Service à la clientèle
Account Manager, Pharma, (Remote, North America)
Smart Skin —Fredericton, NB
- Temps plein
- Télétravail
- Vente
- Anglais
- Développement commercial
- Assurance Dentaire
Postuler rapidement
Retail Assistant Store Manager-REGENT MALL
Bath & Body Works —Fredericton, NB
- De 22,75 $ à 28,55 $ de l’heure
- Fins de semaine au besoin
- Expérience en gestion
- Vente
- Diplôme d'études secondaires
- Réductions Tarifaires
- Assurance Invalidité
Branch Manager Trainee - Fredericton
TD Bank —Fredericton, NB
- De 77 500 $ à 109 400 $ par an
- Temps plein
- Microsoft Office
- Baccalauréat
- Compétences en communication
- Congés payés
il y a 8 jours
Full Time Retail Team Lead, Regent Mall
Purdys Chocolatier —Fredericton, NB
- De 18,25 $ à 21,00 $ de l’heure
- Fins de semaine au besoin
- Leadership
- Régimes de participation aux bénéfices
- Assurance Dentaire
Postuler rapidement
il y a 1 jour
Data Centre Manager
Bell —Fredericton, NB
- Temps plein
- Travail hybride
- Esprit d'analyse
- Baccalauréat
- Diplôme universitaire non requis
- Assurance Dentaire
il y a 8 jours
Retail Assistant Manager - Full-Time
maurices —Fredericton, NB
- De 19,62 $ à 21,33 $ de l’heure
- Fins de semaine au besoin
- Service à la clientèle
- Expérience en supervision
- Compétences en informatique
- Heures d'arrivée et de départ flexibles
Part-Time Assistant Manager - Level 1
BoxLunch & Hot Topic —Fredericton, NB
- Temps partiel
- Vente
- Diplôme d'études secondaires
- Gestion du temps
Postuler rapidement
Assistant Store Manager
Kent Building Supplies —Fredericton, NB
- De 40 000 $ à 60 000 $ par an
- Temps plein
- Service à la clientèle
- Microsoft Office
- Intelligence artificielle
- Programmes de Bien-être
- Assurance Dentaire
il y a 10 jours
Retail Assistant Manager - Part-Time
maurices —Fredericton, NB
- De 16,25 $ à 17,12 $ de l’heure
- Temps partiel
- Service à la clientèle
- Expérience en supervision
- Compétences en informatique
- Heures d'arrivée et de départ flexibles
Retail Store Manager - Fredericton, NB
Eastlink —Fredericton, NB
- Temps plein
- Vente
- Programme d'Aide aux Employés
Junior Production Manager
DT Home Reno —Fredericton, NB
- Temps plein
- Heures d'arrivée et de départ flexibles
Postuler rapidement
Sales & Finance Manager
Kamloops Mazda —Canada
- De 42 000 $ à 200 000 $ par an
- Temps plein
- Vente
- En présentiel
- Compétences en communication
Postuler rapidement
Ecommerce Account Manager
RayInTheDark LLC —Canada
- À partir de 3 000 $ par mois
- Contrat
- Télétravail
- Anglais
- Compétences en communication
- Gestion du temps
Postuler rapidement
il y a 3 jours

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : (can) customer service manager (oromocto, nb)

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Senior Events Manager

Marriott International, Inc -
Fredericton, NB

Postuler dès maintenant

Détails du poste

Temps plein
De 61 000 $ à 78 000 $ par an
Il y a 3 jours

Profil recherché

Pas d'expérience requise
Diplôme d'études secondaires
Diplôme d'associé

Description complète du poste

Additional Information
Job Number26082857
Job CategoryEvent Management
Location225 Woodstock Road, Fredericton, New Brunswick, Canada, E3B 2H8VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $61,000-$78,000 annually
Bonus Eligible: Y

JOB SUMMARY

Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events. This position primarily handles complex events. Ensures a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events. Supports and acts on behalf of the Director of Event Management or Director of Event Planning and Operations in his/her absence. Serves as the event planner’s primary contact (following turnover) on property and is responsible for his/her experience.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the event management or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Executing Event Operations

Solve problems and/or suggest alternatives to previous arrangements if necessary.

Leads pre-event and post-event meetings for assigned groups.

Identifies operational challenges associated with his/her group and works with the property staff and customer to solve these challenges and/or develop alternative solutions.

Manages customer budgets to maximize revenue and meet customer needs.

Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.

Conducts pre- and post-event meetings as required to review/communicate group needs and feedback.

Manages group room blocks and meeting space for assigned groups.

Adheres to all standards, policies, and procedures.

Celebrates successes and publicly recognizes the contributions of team members.

Executing the Sales and Marketing Strategy

Up-sells products and services throughout the event process.

Participates in customer site inspections and assists with the sales process when necessary.

Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event).

Managing Profitability

Manages revenue and profitability associated with events.

Forecasts group sleeping rooms and event revenue (catering and audio-visual) for his/her groups.

Reviews billing and payments with clients.

Providing Exceptional Customer Service

Interacts with guests to obtain feedback on product quality and service levels.

Handles guest problems and complaints.

Makes presence known to customer at all times during entire event process.

Follows up with customer post-event.

Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.

Strives to improve service performance.

Sets a positive example for guest relations.

Reviews comment cards and guest satisfaction results with associates.

Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: Delta Hotels Fredericton takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email [email protected] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : (can) customer service manager (oromocto, nb)

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