7 meilleures offres (office manager, oshawa, on) (à pourvoir)

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Office Manager

Multidisciplinary Clinic
Pickering, ON

Postuler rapidement

Détails du poste

Temps plein
De 48 000 $ à 52 000 $ par an

Profil recherché

Vente
Service à la clientèle
Anglais
DEC
Expérience administrative
Comptabilité
Sens de l'organisation
Gestion de bureau
Diplôme d'associé
Leadership
Compétences en communication
Travail de bureau

Description complète du poste

Position: Office Manager

Location: Pickering, On

Type: Full-Time

We are seeking a driven, results-oriented Office Manager to lead our multidisciplinary clinic with a strong focus on sales growth, team training, leadership excellence, and exceptional customer service.

This is a high-accountability role for someone who thrives on hitting targets, building systems, and developing high-performing teams.

Core Responsibilities

Sales & Target Achievement

Establish and hit monthly revenue and booking targets
Track and improve KPIs
Strengthen front desk sales performance and phone conversions
Implement strategies, contests, and accountability measures
Analyze clinic metrics and take corrective action

You must be comfortable working with numbers and driving measurable growth.

Training & Performance Systems

Develop and implement structured onboarding and ongoing training
Train reception on sales conversations, objection handling, and follow-up systems
Ensure staff productivity and performance during downtime
Run effective staff meetings focused on growth and accountability

This role is responsible for elevating performance — not maintaining status quo.

Leadership & Ownership

Lead by example in punctuality, professionalism, and dependability
Take ownership of operational challenges and implement long-term solutions
Reduce after-hours issues by equipping and training the team effectively
Maintain strong leadership presence during high-pressure situations

Customer Service Excellence

Ensure exceptional patient experience at every interaction
Monitor follow-ups and retention systems
Address concerns proactively and professionally
Build systems that exceed patient expectations

Additional Duties

Oversee day-to-day clinic operations
Manage booking, billing (Insurance/MVA/WSIB), payroll, and reporting
Monitor clinic, reception, and personal KPIs
Implement marketing initiatives and vendor coordination
Ensure policies, procedures, and office standards are maintained

Minimal routine reception coverage — primary focus is leadership and growth.

Qualifications

2–5 years management and/or sales experience
Proven ability to hit targets
Strong leadership and team development skills
Excellent communication and customer service skills
Highly organized, independent, and solution-oriented
Calm under pressure and decisive

Compensation & Schedule

35–40 hours/week
Evening and occasional weekend availability
$48,000–$52,000/year
Performance-based incentives
Opportunity for advancement

How to Apply:

Using the Google Form below, please upload a 1-2 minute video introducing yourself and explaining why you would be a great candidate for the position. Please use your full name as the file name.

https://forms.gle/Uh8NWBVt1gNNScmf6

Applications that do not follow this instruction will not be considered.

Job Type: Full-time

Pay: $48,000.00-$52,000.00 per year

Ability to commute/relocate:

Pickering, ON L1V 1C3: reliably commute or plan to relocate before starting work (preferred)

Education:

DCS / DEC (preferred)

Language:

English (preferred)

Location:

Pickering, ON L1V 1C3 (preferred)

Work Location: In person

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