POSITION SUMMARY
The Project Manager (PM) for the Royal Ottawa Health Care Group (The Royal) is responsible for ensuring the successful planning, execution, and delivery of hospital projects. This role involves establishing project management standards, managing a portfolio of projects, and providing strategic guidance to project owners to improve project outcomes and align with the Royal’s strategic plan. The PM provides advice and support on strategic initiatives, project management and coordination, operational planning, resource allocation, budgeting, and corporate liabilities/issues. Responsibilities include leading corporate and clinical projects and creating and implementing project management standards and best practices. Projects support cross-functional initiatives with clinical teams and operational departments (i.e. Facilities, IT, HR, Finance, Procurement, Supply Chain, Legal Services, Risk Management, Data & Analytics, Policies, Privacy and Compliance).The successful candidate works collaboratively with senior management and engages senior leaders, physicians and staff across The Royal as well as external partners and vendors.
RESPONSIBILITIES:
Project Management and Executive Support:
- Develop comprehensive project plans, charters, risk registers, and other project management tools as required.
- Track timelines, resource allocation, and performance indicators to ensure effective project execution.
- Collaborate with clinical and administrative leaders to align project objectives with strategic priorities.
- Develop sustainability plans and handover documentation to ensure long-term project success and integration into daily operations.
- Support executives and directors on time-sensitive, high-stakes initiatives—often involving cross-program collaboration, change management, or urgent patient safety needs.
- Monitor project progress, identify and address any issues or risks, and ensure that projects are delivered on time, within scope, and within budget.
- Engage in business analysis to clearly understand project scope and opportunities.
- Coordinate with various departments to facilitate project execution, encourage open and clear communication, and resolve any inter-departmental conflicts.
Budget and Resource Management:
- Prepare, monitor, and manage project budgets, ensuring responsible allocation of financial resources.
- Conduct variance analyses and financial forecasting to inform leadership of potential budget risks or efficiencies.
- Identify and secure necessary staffing, tools, and infrastructure to support project delivery, collaborating with Project Leads, procurement and HR where necessary.
Leadership and Team Coordination:
- Lead interdisciplinary project teams by fostering inclusive environments grounded in mutual respect, shared purpose, and psychological safety.
- Act as the main point of contact between executive leaders and team members, resolving conflicts, removing obstacles, and ensuring accountability.
- Build and sustain relationships across departments, professions, patients, and hierarchies to align stakeholders toward common goals.
- Manage expectations, address concerns proactively, and ensure that change initiatives are understood and supported across the organization.
Risk Management:
- Ensure all project activities meet or exceed local, national, and regulatory requirements and hospital policies (included but not limited to Accreditation Canada, Ontario Health, Health Canada, HIROC, Ministry of Health, and internal policies).
- Conduct proactive risk assessments and post-implementation reviews to drive continuous improvement, knowledge transfer, and risk management.
- Develop and maintain risk registers, mitigation plans, and contingency strategies
Communication, Reporting, and Documentation:
- Develop and disseminate comprehensive project reports, dashboards, and presentations for senior management, boards, and clinical committees.
- Prepare high-level briefings, synthesize regulatory and operational information, and coordinate responses to internal and external performance reviews or audits.
- Maintain strict confidentiality and exercise sound judgment in politically complex or ambiguous situations.
- Schedule and lead regular project meetings to update stakeholders on progress, barriers, and next steps.
- Maintain thorough documentation of all phases of the project, including decisions, approvals, and changes to scope.
QUALIFICATIONS :
- Bachelor’s degree in project management, Healthcare Administration, Business Administration, or a related field.
- Master’s degree preferred.
- Project Management Professional (PMP): Certification from the Project Management Institute (PMI)
- Proven experience in project management (3-5 years), with a strong background in managing complex projects in a healthcare or hospital setting. This experience should include managing corporate, operational, and clinical projects, leading cross-functional teams, and handling project budgets and schedules.
- Proficiency in project planning, execution, monitoring, and control. Ability to manage project scopes, timelines, budgets, and resources effectively.
- Knowledge and experience in identifying, assessing, and mitigating project risks.
- Knowledge of Ontario Health regulations, standards, and practices.
- Excellent verbal and written communication skills are essential for interacting with stakeholders, presenting reports, and facilitating meetings.
- Proficiency in project management software and Microsoft Office Suite.
- Strong analytical and problem-solving abilities to assess project performance, identify issues, and develop solutions.
- Strong organizational and time-management skills to handle multiple projects, prioritize tasks, and meet deadlines.
- Strong leadership skills to manage and motivate project teams, resolve conflicts, and drive project success.
- Ability to align projects with organizational goals and drive meaningful improvements.
- English level A- is mandatory in oral expression, comprehension, reading and writing. Bilingual (French/English) is considered an asset
Pay: $102,999.00-$119,398.50 per year
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care
Work Location: In person
