Louis W. Bray Construction is seeking a Business Systems Analyst to deliver practical, people‑first improvements to business processes and business applications, from small fixes to larger initiatives.
This role focuses on how the business works, not infrastructure. The Analyst will redesign workflows, improve and configure business applications, implement automation and integrations across business tools, enable user adoption, and support continuous improvement so changes stick.
This is a hands‑on execution role spanning the full lifecycle of transformation work: discover design configure/build automate/integrate enable measure improve.
Solutions are expected to be lightweight, maintainable, and aligned to platform capabilities, with complex development and integrations delivered in partnership with IT and external specialists.
Employees may be based out of either our West End or East End office.
What You’ll Deliver
- Reduced manual effort and fewer errors in priority business workflows
- Digitized, structured processes that replace email‑ and spreadsheet-based work
- Workflow automations and integrations that improve handoffs and visibility
- Practical reporting and operational views using business‑process data
- Solutions that are adopted, documented, and continuously improved
Key Responsibilities
Business Process & Workflow Improvement
- Partner with field and office teams to understand current workflows and pain points
- Document as‑is and to‑be processes appropriate to the size of the change
- Translate operational needs into clear requirements and success measures
Business Applications Enablement
- Configure and improve business‑process solutions using approved business applications (e.g., ERP systems, construction operations platforms, collaboration tools, workflow and automation platforms)
- Design lightweight, maintainable solutions aligned to how teams actually work and the capabilities of the platform
- Maintain solution documentation (process logic, data definitions, ownership, support approach)
Automation & Integration
- Build and maintain workflow automations and integrations within business applications (approvals, notifications, scheduling triggers, record creation and updates)
- Design and implement lightweight integrations using approved tools and platforms, ensuring solutions are maintainable and well understood
- Manage a backlog of automation and integration opportunities tied to business value
- Identify when requirements exceed platform capabilities and engage IT or external partners early for complex integrations or custom development
Data & Reporting Enablement
- Improve structured data capture within workflows to enable reporting and insight
- Deliver practical reporting outputs (views, standardized reports, dashboards where available)
- Support KPI definition tied to real operational decisions
Adoption, Training & Continuous Improvement
- Create quick reference guides, training materials, and standard work instructions
- Support pilots and phased rollouts; gather feedback and iterate improvements
- Monitor adoption and outcomes; refine solutions post‑go‑live
Role Boundaries
- This role does not provide IT helpdesk or infrastructure support
- Endpoint issues, networks, servers, devices, and general IT troubleshooting are handled by IT support (internal helpdesk and/or MSP)
- This role focuses on configuration, workflow automation, and lightweight integrations within business applications.
- Complex integrations, APIs, and custom software development are delivered in partnership with IT and external specialists.
- This role is accountable for business applications, business processes, and information flow across the organization
Qualifications
Required
- 5+ years’ experience in digital transformation delivery, business applications, process improvement, automation, or a similar hands‑on role
- Proven ability to translate business needs into practical, usable solutions and drive adoption
- Strong documentation, facilitation, and stakeholder communication skills
- Knowledge of Vista Viewpoint ERP is a great advantage
Strongly Preferred
- ERP experience strongly preferred (configuration, workflow alignment, integration touchpoints for automation/digitization, reporting enablement)
- Experience with Viewpoint Vista ERP is considered a strong asset
- Experience in construction, project‑based, or field/office hybrid environments
Working Style
- Practical, people‑first problem solver
- Comfortable owning delivery end‑to‑end
- Values clarity, documentation, and measurable outcomes
- Focused on improvements that scale and last
Louis W. Bray Construction welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates participating in all aspects of the selection process. Thank you in advance for your interest in this position. Please be advised that only those selected for an interview will be contacted.
