20 meilleures offres (ottawa housing security, ottawa, on) (à pourvoir)

Officer, Contact Centre Services
CMHC —Ottawa, ON
- De 62 393,27 $ à 77 991,59 $ par an
- Temporaire
- Travail hybride
- Bilingue
- Microsoft Excel
- Service à la clientèle
Supportive Housing Worker
John Howard Society of Ottawa —Ottawa, ON
- De 23,97 $ à 27,04 $ de l’heure
- Temps partiel
- Bilingue
- Certification RCR
- Certificat de premiers soins de base
Postuler rapidement
il y a 7 jours
Live-In Building Superintendent
Apollo Property Management —Ottawa, ON
- De 45 000 $ à 50 000 $ par an
- Temps plein
- Service à la clientèle
- Maintenance
- Diplôme d'études secondaires
- Assurance Dentaire
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Program Support Worker - Casual
Western Ottawa Community Resource Centre —Ottawa, ON
- À partir de 26,09 $ de l’heure
- Anglais
- Microsoft Office
- Éducation
Postuler rapidement
il y a 11 jours
Specialist, Credit Analysis
CMHC —Ottawa, ON
- De 86 816,59 $ à 108 520,74 $ par an
- Temps plein
- Travail hybride
- Bilingue
- Anglais
- Finance
il y a 11 jours
Education and Volunteer Coordinator
The Council on Aging of Ottawa —Ottawa, ON
- À partir de 50 000 $ par an
- Temps partiel
- Bilingue
- Anglais
- Microsoft Office
- Assurance Invalidité
- Assurance Dentaire
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Counsellor and Advocate, VAW
Tungasuvvingat Inuit —Ottawa, ON
- De 52 000 $ à 54 300 $ par an
- Fins de semaine au besoin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Postuler rapidement
il y a 4 jours
Specialist, Identity & Access Management
CMHC —Ottawa, ON
- De 86 816,59 $ à 108 520,74 $ par an
- Temps plein
- Travail hybride
- Anglais
- Esprit d'analyse
- Baccalauréat
Manager, Prevention, Default Management and Claim, Multi-Unit Insurance
CMHC —Ottawa, ON
- De 104 180,28 $ à 130 225,36 $ par an
- Temps plein
- Travail hybride
- Bilingue
- Finance
- Esprit d'analyse
il y a 1 jour
Bilingual Specialist, Employee Relations
CMHC —Ottawa, ON
- De 86 816,59 $ à 108 520,74 $ par an
- Temporaire
- Travail hybride
- Bilingue
- Anglais
- Microsoft Office
il y a 1 jour
Building Operator (Bilingual)
Dream Unlimited —Ottawa, ON
- De 55 000 $ à 68 000 $ par an
- Bilingue
- Informatique
- Compétences en informatique
- Congés payés
Postuler rapidement
Associate Scrum Master
CMHC —Ottawa, ON
- De 73 555,31 $ à 91 944,14 $ par an
- Temporaire
- Travail hybride
- Azure
- Informatique
- DevOps
il y a 8 jours
Bilingual Specialist, Partner Management
CMHC —Ottawa, ON
- De 86 816,59 $ à 108 520,74 $ par an
- Temps plein
- Travail hybride
- Bilingue
- Informatique
- Anglais
il y a 8 jours
Release Coordinator (Environment Management)
CMHC —Ottawa, ON
- De 73 555,31 $ à 91 944,14 $ par an
- Temps plein
- Travail hybride
- DevOps
- Anglais
- Agile
Advisor to the Chief Risk Officer
CMHC —Ottawa, ON
- De 129 175,28 $ à 161 469,09 $ par an
- Temps plein
- Travail hybride
- Anglais
- Finance
- Gestion de projet
il y a 9 jours
Senior Analyst, MU Insurance Compliance and Solutions
CMHC —Ottawa, ON
- De 73 555,31 $ à 91 944,14 $ par an
- Temps plein
- Travail hybride
- Anglais
- Finance
- Esprit d'analyse
Wellness Worker
Tungasuvvingat Inuit —Ottawa, ON
- De 20,00 $ à 21,09 $ de l’heure
- Fins de semaine au besoin
- Microsoft Powerpoint
- Microsoft Word
- Certification RCR
Postuler rapidement
il y a 8 jours
Senior Specialist, Security Applications (AppSecOps)
CMHC —Ottawa, ON
- De 104 180,28 $ à 130 225,36 $ par an
- Temps plein
- Travail hybride
- Bilingue
- Informatique
- DevOps
Specialist, Quality Assurance Analysis
CMHC —Ottawa, ON
- De 86 816,59 $ à 108 520,74 $ par an
- Temporaire
- Travail hybride
- Bilingue
- Microsoft Excel
- Microsoft Access
il y a 8 jours
Senior Specialist, ServiceNow ITSM Developer
CMHC —Ottawa, ON
- De 104 180,28 $ à 130 225,36 $ par an
- Temps plein
- Travail hybride
- Informatique
- Anglais
- Baccalauréat
il y a 5 jours

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Officer, Contact Centre Services

CMHC -
Ottawa, ON

Postuler dès maintenant

Détails du poste

Temporaire | Temps plein
De 62 393,27 $ à 77 991,59 $ par an

Profil recherché

Bilingue
Français
Microsoft Excel
Service à la clientèle
Études postsecondaires
Anglais
Microsoft Office
Compétences en communication

Description complète du poste

Job Requisition ID: 12263

Position Status: Temporary Full Time

Position Type: Hybrid

Office Location: Ottawa (ON); Montreal (QC); Toronto (ON)

Travel Requirement: Limited

Language Designation: Bilingual

Language Skill Levels (Read/Write/Speak): CBC

Security Requirement: Reliability Status

Salary: Our salaries generally range from $ 62393.27 to $ 77991.59 and are based on qualifications and experience.

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a contract employee:

Accrued vacation.
Annual individual performance bonus.
Group insurance coverage to support your well-being from day one.
Support towards your personal and professional growth with training, mentorship and more.
An inclusive workplace culture and environment.

About the role

Join the Corporate Call Centre Team, in the Bilingual Officer, Contact Centre Services position. In this role, you will deliver high‑quality client support and contribute to an exceptional client experience.

There are two temporary positions with a duration of 13 months and 24 months.

The Corporate Call Centre operates Monday to Friday from 8:00 AM to 6:00 PM (EST). You will be expected to work rotating shifts within these hours in a fast‑paced, high‑volume environment.

What you’ll do:

Act as a trusted customer service advisor, delivering high quality, knowledgeable, and professional support across all client interactions, while continuously enhancing the overall client experience.
Capture, analyze, and escalate client feedback and concerns, identifying trends and proposing practical solutions to improve service delivery and client satisfaction.
Work closely with internal business partners to refine, develop, and enhance client facing information, tools, and service delivery approaches across multiple channels.
Operate effectively within a virtual, collaborative team environment to ensure client inquiries and issues are addressed promptly, accurately, and in alignment with service standards.
Monitor and maintain accurate tracking of customer feedback, inquiries, and suggestions, ensuring data integrity, completeness, and actionable insights.
Respond to client inquiries with clarity and precision, consistently meeting established KPIs and SLAs while maintaining a client focused approach.
Contribute to continuous improvement initiatives by identifying opportunities to streamline processes, enhance service quality, and optimize the client experience.

What you should have:

A post-secondary education, or an equivalent combination of education and experience.
A minimum of three (3) years’ experience in a customer service or client support role.
A general understanding of CMHC programs, products, and services, or experience applying comparable knowledge in the housing, financial services, or public sector environment.
A result oriented, proactive, and technology savvy mindset, with demonstrated proficiency in AI tools, Microsoft Office Suite (including Excel), CRM systems, and contact centre technologies, and the ability to adapt and thrive in a dynamic, fast paced environment.
Strong oral and written communication skills in both official languages (English and French), with the ability to communicate complex information in a clear, accessible, and engaging manner to diverse client groups.
Excellent interpersonal and relationship building skills, with a demonstrated commitment to delivering outstanding customer service.
A proven experience working in high volume environments, managing multiple priorities while maintaining accuracy and attention to detail.
The ability to collaborate across teams and functions, contributing to a culture of accountability, responsiveness, and continuous improvement.

Posting closing date: Note, the competition will remain active until filled.

Our commitment to diversity, equity, and inclusion

We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.

Learn more about our commitment to diversity and inclusion

What happens after you apply

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process. If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don’t worry – we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!

Postuler dès maintenant

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ottawa housing security emplois - ottawa, on

Officer, Contact Centre Services

Supportive Housing Worker

Live-In Building Superintendent

Program Support Worker - Casual

Specialist, Credit Analysis

Education and Volunteer Coordinator

Counsellor and Advocate, VAW

Specialist, Identity & Access Management

Manager, Prevention, Default Management and Claim, Multi-Unit Insurance

Bilingual Specialist, Employee Relations

Building Operator (Bilingual)

Associate Scrum Master

Bilingual Specialist, Partner Management

Release Coordinator (Environment Management)

Advisor to the Chief Risk Officer

Senior Analyst, MU Insurance Compliance and Solutions

Wellness Worker

Senior Specialist, Security Applications (AppSecOps)

Specialist, Quality Assurance Analysis

Senior Specialist, ServiceNow ITSM Developer

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : ottawa housing security (ottawa, on)

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