17 meilleures offres (hotel management, ottawa on) (à pourvoir)

Dining Room Manager
Sheraton Ottawa Hotel —Ottawa, ON
- À partir de 60 000 $ par an
- Temps plein
- Bilingue
- Anglais
- Microsoft Office
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
Guest Service Manager
Holiday Inn & Suites Kanata —Kanata, ON
- De 60 000 $ à 64 000 $ par an
- Fins de semaine au besoin
- Service
- Windows
- Hôtel
Postuler rapidement
Front Office Supervisor
Les Suites Hotel Ottawa —Ottawa, ON
- 50 000 $ par an
- Fins de semaine au besoin
- Service à la clientèle
- Bases de données
- Hôtel
Postuler rapidement
General Manager, The Westin Ottawa
Marriott International, Inc —Ottawa, ON
- De 220 000 $ à 296 000 $ par an
- Fins de semaine au besoin
- Vente
- Hôtel
- Baccalauréat
General Manager, Delta Hotels Ottawa City Centre
Marriott International, Inc —Ottawa, ON
- De 179 000 $ à 241 000 $ par an
- Fins de semaine au besoin
- Vente
- Hôtel
- Baccalauréat
Assistant Rooms Operations Manager
Marriott International, Inc —Ottawa, ON
- De 64 000 $ à 76 000 $ par an
- Temps plein
- Hôtel
- Diplôme d'études secondaires
- Service aux visiteurs
il y a 11 jours
Rooms Operations Manager
Marriott International, Inc —Ottawa, ON
- De 69 000 $ à 85 000 $ par an
- Temps plein
- Hôtel
- Diplôme d'études secondaires
- Service aux visiteurs
- Assurance Dentaire
Akira Back General Manager (Full-Time)
FAIRMONT —Ottawa, ON
- De 70 000 $ à 72 000 $ par an
- Temps plein
- Bilingue
- Microsoft Word
- Bar
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il y a 8 jours
Shift Manager, Table Games - Non Exempt - Table Games Operations
Hard Rock Hotel & Casino Ottawa —Ottawa, ON
- De 74 772 $ à 98 892 $ par an
- Fins de semaine au besoin
- Microsoft Powerpoint
- Service
- Microsoft Excel
Postuler rapidement
Operations Manager
Days Inn Downtown Ottawa —Ottawa, ON
- À partir de 45 000 $ par an
- Temps plein
- Bilingue
- Hospitalité
- Expérience en gestion
- Assurance Dentaire
- Assurance Vision
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Guest Services Manager
MasterBUILT Hotels Ltd. —Kanata, ON
- De 52 000 $ à 56 000 $ par an
- Temps plein
- Vente
- Gestion des stocks
- Service à la clientèle
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Bilingual Fairmont Gold Supervisor/ Concierge (Part-Time)
FAIRMONT —Ottawa, ON
- 27,50 $ de l’heure
- Temps partiel
- Bilingue
- Microsoft Word
- Service
Postuler rapidement
Shift Lead, Cage and Credit Operations - Cage Operations
Hard Rock Hotel & Casino Ottawa —Ottawa, ON
- De 49 446 $ à 66 330 $ par an
- Fins de semaine au besoin
- Hôtel
- Esprit d'analyse
- Expérience en supervision
Postuler rapidement
Sales Manager
Arc The, Hotel —Ottawa, ON
- Fins de semaine au besoin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Bourses d'Études
Postuler rapidement
il y a 13 jours
Housekeeping Supervisor
Walia Group of Companies —Kanata, ON
- De 17,70 $ à 18,00 $ de l’heure
- Fins de semaine au besoin
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Postuler rapidement
il y a 8 jours
Assistant Manager, Restaurant
Hard Rock Hotel & Casino Ottawa —Ottawa, ON
- De 56 682 $ à 74 772 $ par an
- Temps plein
- Hospitalité
- Anglais
- Microsoft Office
Postuler rapidement
Table Games Floor Supervisor - Table Games Operations
Hard Rock Hotel & Casino Ottawa —Ottawa, ON
- De 49 444 $ à 66 330 $ par an
- Fins de semaine au besoin
- Service
- Anglais
- Hôtel
Postuler rapidement

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Smart Serve certification is required. Address guest inquiries and service concerns professionally. This leadership role offers a competitive salary of $49000…
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Valentino Event Centre / Staybridge Suites Aurora East —Aurora, ON
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Dining Room Manager

Sheraton Ottawa Hotel -
Ottawa, ON

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Détails du poste

Permanent | Temps plein
À partir de 60 000 $ par an

Profil recherché

Bilingue
Français
Anglais
Microsoft Office
Expérience en supervision
Hôtellerie
Sens de l'organisation
Affaires
Leadership
Restauration
Compétences en communication
Gestion immobilière
Hôtellerie
Certificat Smart Serve

Description complète du poste

Reports to: General Manager

Position Purpose:

Dining Room Manager

The Dining Room Manager brings the Sheraton brand to life by creating welcoming spaces where guests and associates feel connected. As a leader, they foster a culture of collaboration, exceptional hospitality, and operational excellence across all Dining Room operations, including Carleton Grill, Sasha's Bar, In-Room Dining, and the Sheraton Club Lounge.

This role is responsible for the overall success of the Dining Room operation by setting clear priorities, developing and inspiring associates, and ensuring exceptional service delivery. Responsibilities include leading daily operations, scheduling and coaching associates, conducting pre-shift and departmental meetings, maintaining brand and service standards, and creating memorable guest experiences.

The Dining Room Manager is accountable for achieving revenue and profitability goals while maintaining strong financial performance, operational efficiency, and high-quality dining experiences. They continuously seek opportunities to enhance the guest offering, respond to evolving trends, and drive innovation that supports the hotel's business objectives.

The ideal candidate is a collaborative and hands-on leader who leads with integrity, develops high-performing teams, and is passionate about creating meaningful guest experiences. By embracing Sheraton's vision as The World's Gathering Place, they inspire connection, foster a sense of belonging, and create an environment where both guests and associates thrive.

Pillars for Success

Our Guests

The Dining Room Manager is responsible for leading the day-to-day operations of the Dining Room, including Carleton Grill, Sasha's Bar, In-Room Dining, and the Sheraton Club Lounge, ensuring every guest experience reflects Sheraton's commitment to exceptional hospitality and connection.

Key Responsibilities

Lead daily Dining Room operations to consistently achieve Sheraton service and operational standards.
Partner with the Executive Chef and culinary leadership to deliver exceptional dining experiences while achieving quality, service, and financial objectives.
Develop and execute promotions, seasonal initiatives, and guest engagement strategies that drive revenue and guest loyalty.
Monitor guest feedback, market trends, and competitive activity to identify opportunities to enhance the dining experience.
Coach, mentor, and develop associates to build a highly engaged, high-performing team.
Monitor labour, beverage, operating expenses, and departmental costs to achieve revenue and profitability goals.
Ensure consistent execution of service standards, cleanliness, food safety, and brand presentation throughout all dining venues.
Foster strong relationships with guests, creating memorable experiences and resolving concerns with professionalism and care.
Support recruitment, onboarding, training, succession planning, and career development within the department.
Create a culture of continuous improvement through coaching, recognition, and accountability.

Leadership & Business Operations

The Dining Room Manager is also responsible for:

Assisting with the preparation of annual budgets, forecasts, and marketing plans.
Providing ongoing coaching, performance management, and recognition for associates.
Creating schedules that balance operational requirements, labour standards, and the Collective Agreement.
Monitoring departmental financial performance and identifying opportunities to improve efficiency and profitability.
Building collaborative relationships with leaders across all hotel departments.
Conducting performance reviews, development conversations, and corrective action when required.
Supporting associate engagement initiatives and hotel-wide events.
Completing administrative responsibilities accurately and within established timelines.
Leading departmental meetings and daily pre-shift briefings.
Championing Sheraton's sustainability initiatives by promoting responsible environmental practices and reducing waste.
Performing other duties as assigned.

Our People

Health & Safety

The Dining Room Manager is responsible for maintaining a safe and healthy workplace in accordance with the Occupational Health and Safety Act (OHSA), Sheraton policies, and hotel standards.

This includes ensuring associates:

· Follow safe work practices and established procedures.

· Use required personal protective equipment (PPE).

· Receive appropriate training and instruction.

· Are informed of workplace hazards.

· Work in an environment where every reasonable precaution is taken to protect associates and guests.

Managers are expected to model a strong safety culture by reinforcing safe behaviours, recognizing best practices, investigating incidents, completing required documentation, and taking appropriate corrective action when necessary.

Leadership Responsibility

· Directly leads approximately 12 Dining Room Associates

· Creates a positive, inclusive, and high-performing team culture through coaching, recognition, and accountability.

Experience & Qualifications

· Minimum 3–5 years of progressive leadership experience in hotel, restaurant, or hospitality operations.

· Previous hotel experience is considered an asset.

· Proven ability to lead, coach, and develop diverse teams.

· Strong operational, financial, and organizational skills.

· Excellent communication and interpersonal skills.

· Experience working in a unionized environment is an asset.

· Knowledge of Microsoft Office and hotel property management/POS systems.

· Wine, beverage, and food service knowledge is considered an asset.

· Bilingualism (English/French) is preferred.

Education & Certifications

· Smart Serve Certification (required).

· Diploma or degree in Hospitality Management, Tourism, Business, or a related field is considered an asset.

Professional Appearance

Leaders are expected to maintain a polished, professional appearance that reflects the Sheraton brand and creates confidence with guests and associates.

Managers are required to wear business professional attire, including the corporate blazer, while on duty. All clothing must be clean, well-maintained, and appropriate for a leadership role in a hospitality environment, in accordance with the hotel's Grooming and Appearance Standards.

Job Types: Full-time, Permanent

Pay: From $60,000.00 per year

Benefits:

Dental care
Extended health care
Life insurance
Vision care

Work Location: In person

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hotel management emplois - ottawa on

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Guest Services Manager

Bilingual Fairmont Gold Supervisor/ Concierge (Part-Time)

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Sales Manager

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Assistant Manager, Restaurant

Table Games Floor Supervisor - Table Games Operations

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