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Communication Coordinator

Strickland's Brantford Dealership
Brantford, ON

Postuler rapidement

Détails du poste

Temps plein
De 20 $ à 22 $ de l’heure

Profil recherché

Vente
Stratégie de contenu
Compétences en communication
Marketing
Permis de conduire

Description complète du poste

Strickland's is looking for a Communication Coordinator!

About us

Strickland’s is a family-owned and operated business, proudly serving Ontario since 1974. We began modestly and have grown into a multidimensional company offering both new and used vehicles. Today, we operate five dealership locations that cater to every area of the automotive market, all centrally located throughout Ontario.

Strickland’s is seeking a motivated, outgoing, and highly organized Communications Coordinator to lead private sales events, manage dealership social media content, and support customer engagement and retention across our Toyota, GM, and Automart locations.

This role reports to the Group Marketing Coordinator and works closely with Sales, BDC, and Service teams to drive traffic, strengthen brand visibility, and enhance the customer experience from first contact through post-sale ownership.

This is a multi-location role supporting our Brantford, Stratford, and Windsor dealerships. Travel between locations is required, and transportation costs will be covered.

Applicants must submit a portfolio link and/or provide links to an Instagram, TikTok, or other relevant content page for review.

Key Responsibilities

Private Sales & Event Coordination

Plan and execute private sale events with Sales Managers and BDC
Use CRM and DMS data to identify and target customers for event campaigns
Build, maintain, and manage accurate guest lists and appointment schedules
Coordinate showroom readiness including setup, signage, hospitality, and guest flow
Manage customer arrivals and ensure smooth handoff to Sales teams
Coordinate with external vendors and community partners to expand event reach and brand visibility

Social Media & Digital Content

Create, plan, and publish content across Instagram, Facebook, TikTok, and YouTube
Capture and showcase vehicles, promotions, customer deliveries, service content, and events
Maintain a structured content calendar and consistent posting schedule
Monitor engagement and performance metrics and adjust content strategy accordingly
Respond to comments, messages, and inquiries in a timely and professional manner
Support lead generation through digital engagement and content strategy
Guide Sales Associates on social media best practices and personal branding
Maintain a consistent and professional online presence across all sales teams

Customer Retention & Second Deliveries

Coordinate and schedule second delivery events for Toyota and GM customers
Manage event preparation including setup, signage, hospitality, and guest lists
Conduct or support delivery sessions including:

Vehicle feature walkthroughs and technology setup
Service department introduction and maintenance education
Connected services setup (e.g., OnStar)

Strengthen post-sale relationships to improve retention and loyalty

Events & Community Engagement

Assist in planning and executing dealership events, sponsorships, and community initiatives
Coordinate logistics including staffing, communications, and promotional materials
Support on-site execution and represent the dealership professionally
Track event performance and identify improvement opportunities

Qualifications

2+ years of experience in social media, marketing, events, or a related role
Strong communication, organization, and multitasking skills
Comfortable working in a fast-paced, team-driven environment
Proficiency with social media platforms and content tools (Adobe, Canva, CapCut, etc.)
CRM/DMS experience (Activix or DealerMine) considered an asset
Flexible availability, including evenings and weekends
Valid driver’s license required

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer service coordinator (paris, on)

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