8 meilleures offres (operations manager, penetanguishene, on) (à pourvoir)

Operations & Customer Experience Manager
Barber & Haskill —Midland, ON
- De 55 000 $ à 75 000 $ par an
- Temps plein
- Expérience en gestion
- Vente
- Gestion des stocks
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Territory Operations Manager
Just Lubes Ltd. (Jiffy Lube) —Ontario
- De 75 000 $ à 85 000 $ par an
- Fins de semaine au besoin
- Service à la clientèle
- Développement commercial
- Capacités de présentation
- Réductions Tarifaires
- Indemnité kilométrique
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Payroll Operations Lead
Omni Quality Living —Ontario
- De 70 000 $ à 80 000 $ par an
- Heures supplémentaires
- Télétravail
- Microsoft Excel
- Finance
- Ressources humaines
- Programme d'Aide aux Employés
- Assurance Vie
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Operations Manager - Peel
Diabetes Canada —Ontario
- De 75 000 $ à 80 000 $ par an
- Temps plein
- Microsoft Office
- Baccalauréat
- Conduite de véhicule
- Assurance Dentaire
- Programme d'Aide aux Employés
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il y a 4 jours
Operations Manager - Peel
National Diabetes Trust —Ontario
- De 75 000 $ à 80 000 $ par an
- Temps plein
- Microsoft Office
- Baccalauréat
- Conduite de véhicule
- Assurance Dentaire
- Programme d'Aide aux Employés
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il y a 4 jours
Senior Director, LEO Satellite Operations
Holt Executive —Ontario
- Ingénierie
- Mathématiques
- Baccalauréat
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Senior Supervisor, Training - Operations Manufacturing
Raytheon —Midland, ON
- De 78 000 $ à 122 850 $ par an
- Temps plein
- Microsoft Office
- Capacités de présentation
- Formation et développement
- Assurance Dentaire
- Bourses d'Études
Associate Director, Clinical Operations (Study Startup)
Everest Clinical Research —Canada
- De 165 000 $ à 210 000 $ par an
- Télétravail
- Expérience en gestion
- Déplacements à prévoir jusqu'à 50%
- Maîtrise
- Assurance Invalidité
- Assurance Dentaire
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Operations & Customer Experience Manager

Barber & Haskill -
Midland, ON

Postuler rapidement

Détails du poste

Temps plein
De 55 000 $ à 75 000 $ par an

Profil recherché

Expérience en gestion
Vente
Gestion des stocks
Service à la clientèle
Coiffure
Logistique
Réception et expédition
Expérience en entrepôt
Gestion d'entreprise
Leadership
Compétences en communication
Permis de conduire

Description complète du poste

Operations & Customer Experience Manager

About Barber & Haskill

Since 1938, Barber & Haskill has been a family-owned retailer serving Simcoe County and Georgian Bay. We specialize in appliances, mattresses, and barbeques, providing expert advice, exceptional service, and competitive pricing.

We are seeking an Operations & Customer Experience Manager to lead our warehouse, delivery, service, and customer experience teams.

Position Overview

The Operations & Customer Experience Manager is responsible for ensuring products move efficiently from receiving to delivery while creating an exceptional customer experience. This role oversees inventory, warehouse operations, deliveries, service coordination, and customer issue resolution.

Working closely with the General Manager and Sales Team, this individual will help ensure customer commitments are met, operational challenges are resolved, and all departments work together effectively.

Key Responsibilities

Leadership

Lead, coach, and develop warehouse, delivery, service, and customer experience team members.
Foster a positive, accountable, and safe work environment.
Build strong collaboration between operations and sales.

Warehouse & Inventory

Oversee receiving, storage, inventory control, and warehouse organization.
Maintain inventory accuracy through cycle counts and audits.
Monitor inventory levels, aging, and product flow.

Delivery & Customer Experience

Oversee delivery scheduling, routing, and execution.
Ensure deliveries are completed safely, efficiently, and professionally.
Champion a white-glove customer experience from sale through delivery and service.
Resolve escalated customer concerns promptly and professionally.

Service Operations

Coordinate warranty claims and service requests.
Work with manufacturers and service providers to resolve customer issues.
Monitor service performance and ensure timely follow-up.

Continuous Improvement

Track key performance indicators including inventory accuracy, delivery performance, customer satisfaction, and service response times.
Identify and implement process improvements that increase efficiency and improve the customer experience.
Oversee fleet maintenance and operational compliance.

Qualifications

3+ years of leadership experience in logistics, warehouse, retail, customer service, or operations management.
Strong communication, organization, and problem-solving skills.
Experience leading teams and managing multiple priorities.
Proficiency with inventory and business management systems.
Valid driver's license.

What Success Looks Like

Customers receive the right product, on time, in excellent condition, with clear communication throughout the process. Inventory is accurate, service issues are resolved quickly, and the sales and operations teams work together to deliver an outstanding customer experience.

Experience in appliance, furniture, mattress, or home improvement retail is considered an asset.

Compensation & Benefits

Competitive salary based on experience.
Performance-based bonus opportunities.
Health benefits.
Employee purchase program.

Work Environment

This position combines office, warehouse, and operational responsibilities in a fast-paced retail environment. Occasional lifting may be required. Saturday availability is required.

If you are passionate about leading teams, improving operations, and delivering exceptional customer experiences, we'd love to hear from you.

Job Type: Full-time

Pay: $55,000.00-$75,000.00 per year

Work Location: In person

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Affinez votre recherche

operations manager emplois - penetanguishene, on

Operations & Customer Experience Manager

Territory Operations Manager

Payroll Operations Lead

Operations Manager - Peel

Operations Manager - Peel

Senior Director, LEO Satellite Operations

Senior Supervisor, Training - Operations Manufacturing

Associate Director, Clinical Operations (Study Startup)

Explore jobs in cities nearby

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : operations manager (penetanguishene, on)

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