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Maintenance Technician / Building Operator (Full-Time, Employee)

Mountain Enterprises LTD
Penticton, BC

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Détails du poste

Temps plein
De 60 000 $ à 65 000 $ par an
Il y a 10 jours

Profil recherché

Maintenance préventive
Service à la clientèle
Plomberie
Service à la clientèle
Inspections d'entretien de routine
Système CVC
Orientation axée sur le service à la clientèle
Construction et rénovation
Gestion des ordres de travail
Compétences en communication
Entretien des installations
Permis de conduire

Description complète du poste

About MEL (Mountain Properties)

Mountain Enterprises Limited (MEL), also known as Mountain Properties, manages a portfolio of approximately 15 Class C commercial buildings across the South Okanagan.

MEL is transitioning away from outsourced property management and has been building an internal operations platform focused on strong tenant service, disciplined maintenance practices, and long-term asset stewardship.

As part of that evolution, MEL is building an internal maintenance team consisting of:

Commercial Maintenance Manager
Maintenance Technician / Building Operator
Specialized contractors
Maintenance shop and inventory system

This position is an important part of that long-term vision.

The role

As the Maintenance Technician / Building Operator, you'll help keep MEL's properties safe, clean, functional, and well-maintained.

This is a hands-on field role focused on inspections, preventative maintenance, tenant service, property rounds, minor repairs, site conditions, and supporting day-to-day maintenance operations across the portfolio. Success in this role requires both hands-on maintenance work and consistent documentation of work completed.

You won't be expected to perform every trade yourself. You'll be responsible for completing routine maintenance work, identifying issues early, documenting your work, supporting tenants, and helping ensure specialized contractors are used effectively when needed.

This role reports to MEL's Commercial Maintenance Manager.

What you’ll be responsible for

Day-to-day building operations

Complete scheduled property inspections and rounds.
Identify maintenance deficiencies, safety concerns, and emerging issues.
Document findings and follow-up requirements.
Monitor overall condition, cleanliness and presentation of MEL properties.
Identify recurring maintenance issues and recommend preventive solutions.
Maintain professional and positive relationships with tenants and visitors.

Maintenance Work Orders

Respond to maintenance requests assigned through Buildium.
Complete minor electrical, HVAC, Plumbing repairs and maintenance tasks within the employee's skills, training and authorization.
Troubleshoot minor electrical, HVAC, Plumbing, door/hardware issues and determine when escalation is required.
Record work completed, labour time, materials used, and follow-up items.
Assist in maintaining accurate service history records.

Preventative Maintenance and Risk Reduction

Support preventative maintenance programs across the portfolio.
Replace filters, batteries, belts, fixtures and other routine components as required.
Complete recurring maintenance tasks and inspections.
Help reduce avoidable failures and emergency service calls.
Track recurring issues and identify opportunities for improvement.

Building Care and Tenant Service

Respond professionally to tenant concerns and maintenance requests.
Help maintain clean, safe, and functional common areas.
Assist with seasonal property maintenance activities.
Support tenant move-ins, move-outs, vacancy turnover preparation, and leasing-related maintenance work as required.

Shop, Tools, and Inventory

Maintain tools, equipment, and maintenance supplies.
Help organize shop and storage areas.
Track inventory usage and identify replenishment requirements.
Support cost tracking and property allocation of materials where practical.

Contractor Coordination Support

Assist the Maintenance Manager with vendor access and site coordination.
Collect photos, measurements, and field information as required.
Support completion verification and follow-up activities.
Recognize when specialized contractors are required.

Experience & qualifications

Required

3 – 5 years Practical maintenance, construction, building operations, facilities, or property maintenance experience.
Ability to diagnose routine plumbing, HVAC, electrical, and building maintenance issues.
Ability to work independently across multiple sites.
Strong problem-solving and troubleshooting skills.
Familiarity with common building systems and a willingness to learn.
Comfort with computers, smartphones, email, and work order systems.
Strong communication and customer service skills.
Valid driver's license and clean driving record.

Assets (nice-to-have)

Experience with commercial properties.
Basic knowledge of HVAC, roofing, plumbing, electrical, irrigation, or building systems.
Experience with Buildium or similar work order software.
Experience in preventative maintenance programs.
Certified trade specialization / experience.
Experience working with community organizations or nonprofits.

Not a fit if

Your You prefer working in a single location and don't enjoy traveling between properties.
You struggle with documentation, follow-through, or work order tracking.
You expect every repair to be outsourced.
You are uncomfortable interacting directly with tenants and contractors.
You prefer working entirely independently and don't enjoy being part of a team.

What success looks like (first 90 days)

You've become familiar with the MEL property portfolio.
Regular property rounds are occurring consistently.
Maintenance work orders are being completed and documented properly.
Buildium is being used consistently for work tracking.
Site condition issues are being identified proactively.
Strong working relationships have been established with tenants, contractors, and MEL staff.
The Commercial Maintenance Manager has greater capacity to focus on planning, budgeting, vendor management, and larger projects.

You might be a fit if you

Take pride in keeping buildings clean, functional, and well-maintained.
Notice problems before they become emergencies.
Have strong follow-through and reliability.
Enjoy practical problem-solving.
Can balance tenant service with cost discipline.
Prefer steady, visible progress over constant firefighting.
Want to help build something rather than simply maintain the status quo.

Work environment

This role is based in Penticton, with regular travel to Okanagan Falls and Osoyoos
MEL has office / shop space available as needed, but much of the work happens on-site and in the field
You’ll work closely with MEL’s Commercial Maintenance Manager and coordinate with external vendors frequently

Reporting relationship

You will report to MEL’s Commercial Maintenance Manager.

Hours and schedule

Full-time employee role
Expected hours: 37.5 hours/week

Compensation and benefits (some items TBD pending board decisions)

Salary range: $60,000–$65,000
Benefits: Extended health benefits offered after three month probationary period
Vacation / paid time off: three weeks
RRSP 5%: available after three month probationary period
Cell phone: $75 / month allowance
Vehicle / travel: company truck available for use by maintenance team; having a personal vehicle available for occasional use would be helpful
Tools / equipment: will be provided

Please apply by email (not through 1-click apply), as we require short written answers to screening questions. Send applications to: [email protected].

To apply, email your resume + cover letter, and a single PDF titled “[Last Name] – Maintenance Ops – Questions” with short answers to the questions below.

Applications without the questions will not be considered.

Tell us about your maintenance, construction, facilities, or building operations experience. What types of properties have you worked with and what kinds of work did you perform?
A tenant reports a leaking sink while you're already working on a broken exterior door at another property. How would you decide what to do first?
Describe a maintenance problem you identified before it became a larger issue. What did you notice and what happened?
This role requires documenting work orders, recording time, and tracking completed work. How do you stay organized when managing multiple tasks and service requests?
Why are you interested in this role and what appeals to you about working for MEL?

Our hiring process (what to expect)

Application review (resume + questions)
Short phone screen (15-20 minutes)
Interview (60 minutes)
Practical site walk-through / maintenance assessment (45-60 minutes, shortlisted candidates only)
Reference checks
Driver's abstract review
Offer

We aim to move efficiently and will communicate timelines clearly with shortlisted candidates. Only shortlisted candidates will be contacted for interviews.

Interviews will be conducted in English.

To apply, email your resume, cover letter, and five completed questions to [email protected].

Job Type: Full-time

Pay: $60,000.00-$65,000.00 per year

Benefits:

Extended health care
Paid time off
RRSP match

Application question(s):

Tell us about your maintenance, construction, facilities, or building operations experience. What types of properties have you worked with and what kinds of work did you perform?
A tenant reports a leaking sink while you're already working on a broken exterior door at another property. How would you decide what to do first?
Describe a maintenance problem you identified before it became a larger issue. What did you notice and what happened?
This role requires documenting work orders, recording time, and tracking completed work. How do you stay organized when managing multiple tasks and service requests?
Why are you interested in this role and what appeals to you about working for MEL?

Work Location: In person

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