1 meilleure offre (motel manager, penticton, bc) (à pourvoir)

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Looking for a Front Desk Agent to help lead the operations of 3+ Motels in the South Okanagan.

As a Front Desk Agent, you will be required to:

DUTIES AND RESPONSIBILITIES:

Check in and check out guest reservations and assigns rooms.
Maintain an inventory of vacancies, reservations and room assignments.
Promote the property in your interactions and possess a sound knowledge of attractions, nightlife, and special services of the surrounding area to enhance the stay of our guests.
Knows room locations, types of rooms available, and room rates.
Must possess fluent knowledge of the city and geography, keeping abreast of arts & entertainment and local trends, building relationships with local restaurants & tourist attractions.
Report directly to and under direct supervision of the General Manager for day-to-day responsibilities.
Understands cross-department positions well enough to perform duties in employee's absence.
Monitors and increases guest review scores, Drive improvements in problematic areas.
Answers employee and guest inquiries pertaining to hotel policies and services.
Must appropriately address guest requests to ensure guests are satisfied with the hotel's services and accommodations.
Responsible for positively representing and promoting the hotel.
Other duties as assigned to meet business needs.
Maintains customers’ privacy and security at all times.
Maintains a high level of professional appearance and demeanor.
Performs other duties as assigned.

PREREQUISITES - SKILLS AND EXPERIENCE:

Priority will be given to candidates with hotel management experience.
Excellent communication and interpersonal skills.
Able to work flexible schedules. We appreciate all the candidates for applying. However, the candidates selected will be contacted for the interview.

Job Types: Full-time, Part-time, Seasonal, Internship / Co-op

Pay: $18.00-$20.00 per hour

Work Location: In person