20 meilleures offres (technical support representative, pickering, on) (à pourvoir)

Commercial Lines Account Manager
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MasterAire —Richmond Hill, ON
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Simpli Vape Oshawa —Oshawa, ON
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Business Development Representative – Outbound B2B
Actually Know Inc. —Markham, ON
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il y a 4 jours
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Graybar —Oshawa, ON
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Independent Sales Partner - Physiotherapy & Medical Solutions.
Service d'électro-Thérapie inc. —Ontario
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Territory Manager (East Toronto)
MT Talent Solutions Inc. —Whitby, ON
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il y a 5 jours
Sr. Outside Sales Representative — Office Equipment & Document Solutions
Just Sales Jobs —Markham, ON
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B2B Sales Representative – Office Technology & Managed Print Solutions
Just Sales Jobs —Markham, ON
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Customer Service Representative
Hubbell Incorporated —Pickering, ON
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Tech Support Representative
telMAX —Markham, ON
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IT Support Specialist
BGIS —Markham, ON
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Customer Service & Technical Support Representative
DBNC Group —Scarborough, ON
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Customer Service Representative
TRESCAL CANADA INC —Scarborough, ON
- De 25 $ à 28 $ de l’heure
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il y a 4 jours
Sales Representative
Sentinel Dock & Door Solutions —Markham, ON
- De 50 000 $ à 90 000 $ par an
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MECATHERM - Customer Service Representative
ABI LTD. —Richmond Hill, ON
- De 55 000 $ à 75 000 $ par an
- Temps plein
- Microsoft Outlook
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- Anglais
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Cashier/Customer Service Representative
Simpli Vape Oshawa —Oshawa, ON
- De 35 200,00 $ à 125 092,96 $ par an
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1 h
Business Development Representative
F12.net —Markham, ON
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : technical support representative (pickering, on)

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Commercial Lines Account Manager

McDougall Insurance and Financial -
Markham, ON

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Détails du poste

Permanent | Temps plein
De 60 000 $ à 70 000 $ par an

Profil recherché

Communication avec la clientèle
Tarification
Traitement des renouvellements de polices d'assurance
Fidélisation de la clientèle
Tenue des dossiers
Vente
Service à la clientèle
Traitement de texte
Tableurs
Gestion des comptes clés
Analyse de données
Classement
Licence RIBO
Anglais
Développement des relations avec la clientèle
Windows
Esprit d'analyse
Capacités de présentation
Prise de décisions
Service à la clientèle
Gestion de la relation client
Gestion des risques
Orientation axée sur le service à la clientèle
Saisie de données
Contrats
Soutien à la clientèle
Consultation auprès de la clientèle
Vente d'assurance
Gestion des comptes
Compétences en communication
Interaction avec les clients

Description complète du poste

This branch is located in Markham, Ontario, as Cornell Insurance. Cornell Insurance is a division of McDougall Insurance and Financial.

McDougall Insurance is now one of Canada's largest insurance brokerages. We represent over 50 insurance companies, giving us the ability to offer optimal selection and competitive rates. Here at McDougall we have created an Employee Promise. The leadership of McDougall Insurance promises to foster an environment of support, empowerment and inclusion, while investing in our employee’s future with McDougall Insurance. In turn, our employees promise to treat others with dignity and respect and strive to approach each day with a positive attitude and willingness to learn. Together, we promise to deliver Legendary Service to our customers and apply the McDougall principals of Trust, Honesty and Integrity with a goal of building strong lasting relationships. The result is our staff is engaged, accountable and professional.

We are currently looking for a Customer Service Representative to join our growing Commercial Lines team in Markham, Ontario!

Do you have strong customer service skills? Are you looking for a rewarding new career? If so, this might be the right opportunity for you!

Duties:

· Establish strategic relationship with designated clients and producer(s) to ensure a high level of service and strong working relationship. Maintain a professional relationship to enhance understanding of targeted markets and contribute to quality service, problem solving, and risk selection.

· Ensure all company procedures are handled with extreme care. Process all renewals and correspondence diligently and professionally. Ensure all binders, renewals and documentation is processed in a timely manner.

· Maintain customer files by documenting our Broker Management System efficiently

· Receive and return phone calls and email communication from customers and underwriters.

· Demonstrate the ability to deal with customers face to face. Answer questions, resolve problems and create solutions.

· Be accountable and become familiar with customers.

· Working independently with underwriters and establish good rapport and respect for one another. It is important to engage them if there is a strong business case.

· Assist in ensuring quality risk selection and pricing to maximize brokerage profitability and increase retention.

· Ensure endorsements, renewals, reissues, and cancellations are reviewed and analyzed in accordance with corporate standards and guidelines .

· Consult with senior staff regarding unique or unusual risks to minimize adverse risk selection and maintain the quality and profitability of the portfolio.

· Provide quality customer service to assigned producers including clarification of coverage, wordings, and claims history.

· Complete data entry to ensure timeliness of transaction processing concerning policy and customer information.

· Understand and adhere to service standards in accordance with company guidelines.

· Participate in the development of business plans to contribute to corporate objectives.

· Monitor trends and developments, identifying areas of concern regarding loss ratios, risk trends, or other discrepancies.

· Develop and maintain working knowledge of all brokerage supported software.

· Develop and maintain a knowledge and understanding of company operations and procedures, including demographic, economic, and social characteristics to increase market share.

· Maintain knowledge of industry trends, developments, and regulatory changes.

· Portal changes as required by various companies

· Other duties as assigned

Skill / Behaviour Requirements:

· Demonstrated proficiency at managing multiple and changing priorities/projects, and delivering results.
· Building long lasting relationships with customers is critical to our success.
· Able to work with long-term perspective in addressing broker or business area problems/issues.
· Ability to focus on the customer and their needs, ensuring a high quality of service is provided.
· Demonstrate commitment to high standards of performance and aggressive goals.
· Demonstrate excellent verbal and written communication skills.
· Demonstrate presentation skills and the ability to sufficiently summarize, recommend and implement coverages.
· Ability to foster and build good working relationships with customers and insurers inside and outside the work unit.
· Demonstrated proficiency and resourcefulness in identifying and analyzing relevant data and defining critical issues and alternatives.
· Strong analytical and decision making skills.

Experience / Knowledge / Educational Requirements:

· RIBO licensed with minimum 5 years experience
· Knowledge of brokerage underwriting philosophy, policy contracts, rating programs, risk information sources, underwriting/technical manual information and computer workflow procedures.
· Working knowledge of Claims, Risk Management, Premium Accounting.
· Working knowledge of Word Processing, Spreadsheet and Database packages.
· Knowledge of Epic, Policyworks, Compu Quote (ARS), Windows, Insurance Company Portals.
· Demonstrate commitment to ongoing professional and technical development.

#HP

RIBO stands for the Registered Insurance Brokers of Ontario. RIBO regulates the licensing, professional competence, ethical conduct and insurance related financial obligations of all independent general insurance brokers in the province of Ontario. To learn more please visit https://www.ribo.com/

McDougall Insurance and Financial is proud to be an equal opportunity employer. We aim to find individuals who are passionate about their work and treat others with dignity and respect.

If you need assistance or an accommodation, you may reach out to our Human Resources Department through our website:

https://www.mcdougallinsurance.com/contact/

Job Types: Full-time, Permanent

Pay: $60,000.00-$70,000.00 per year

Benefits:

Casual dress
Dental care
Extended health care
On-site parking
Paid time off
RRSP match

Work Location: Hybrid remote in Markham, ON L3R 0C8

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Affinez votre recherche

technical support representative emplois - pickering, on

Commercial Lines Account Manager

Technical Sales Representative

Personal Lines Account Manager

Experienced Technical Salesperson

Sales Assistant

Business Development Representative – Outbound B2B

Customer Service Representative (CSR) - Inside Sales

Independent Sales Partner - Physiotherapy & Medical Solutions.

Territory Manager (East Toronto)

Sr. Outside Sales Representative — Office Equipment & Document Solutions

B2B Sales Representative – Office Technology & Managed Print Solutions

Customer Service Representative

Tech Support Representative

IT Support Specialist

Customer Service & Technical Support Representative

Customer Service Representative

Sales Representative

MECATHERM - Customer Service Representative

Cashier/Customer Service Representative

Business Development Representative

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : technical support representative (pickering, on)

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