2 meilleures offres (alterations specialist, pickering on) (à pourvoir)

Client Experience & Operations Coordinator
TNT - The New Trend —North York, ON
- À partir de 18 $ de l’heure
- Temps partiel
- Hospitalité
- Caisse
- En présentiel
- Réductions Tarifaires
- Assurance Dentaire
Postuler rapidement
il y a 9 jours
Fitting Specialist / Customer Service
Stitch It Canada's Tailor —Scarborough, ON
- De 18 $ à 20 $ de l’heure
- Temps plein
- Service à la clientèle
- Heures d'arrivée et de départ flexibles

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Client Experience & Operations Coordinator
TNT - The New Trend —North York, ON
This is a key position within the store, combining exceptional client service with the operational and administrative responsibilities that help create a…
À partir de 18 $ de l’heure
Postuler rapidement
il y a 9 jours
Fitting Specialist / Customer Service
Stitch It Canada's Tailor —Scarborough, ON
Clearly explain alteration recommendations, expected results, pricing, and timelines to customers. As a Fitting Specialist , you will work directly with…
De 18 $ à 20 $ de l’heure

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : alterations specialist (pickering on)

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Client Experience & Operations Coordinator

TNT - The New Trend -
North York, ON

Postuler rapidement

Détails du poste

Temps partiel | Temps plein
À partir de 18 $ de l’heure
Il y a 9 jours

Profil recherché

Vente au détail de luxe
Hospitalité
Gestion des demandes des clients
Expérience en soutien administratif
Logistique
Coordination de projets
Vente de mode au détail
Caisse
Service à la clientèle
Orientation axée sur le service à la clientèle
Soutien à la clientèle
Expérience en commerce de détail
Systèmes de point de vente
Résolution des problèmes de la clientèle
Compétences en communication
Interaction avec les clients

Description complète du poste

TNT – The New Trend | Luxury Fashion Retail

TNT – The New Trend is seeking a polished, organized, and service-driven Client Experience & Operations Coordinator to join our retail team.

This is a key position within the store, combining exceptional client service with the operational and administrative responsibilities that help create a seamless luxury shopping experience.

The ideal candidate is highly organized, detail-oriented, confident communicating with clients, and comfortable working in a fast-paced, high-end fashion environment. You will work closely with our Personal Shoppers, management team, alterations partners, and clients to ensure every aspect of the client experience is handled professionally and efficiently.

Key Responsibilities

Client Experience & Administration

Provide warm, polished, and attentive service to clients throughout their in-store experience
Manage client-related administrative tasks, including client profiles, order information, special requests, and follow-ups
Assist with client inquiries by phone, email, and in person
Process purchases, returns, exchanges, payments, and other transactions accurately and professionally
Help resolve client concerns and ensure issues are followed through to completion
Maintain a high level of discretion when handling client information and purchases

Alterations Management

Coordinate the alterations process from intake through completion
Accurately document alteration requests and ensure garments are properly tracked
Liaise with clients, Personal Shoppers, and alteration specialists regarding timelines and requirements
Monitor outstanding alterations and proactively follow up to ensure deadlines are met
Prepare completed alterations for client pickup or delivery

Personal Shopper Support

Provide administrative and operational support to our Personal Shopping team
Assist with preparing merchandise for client appointments
Coordinate client holds, transfers, special orders, alterations, pickups, and deliveries
Help Personal Shoppers manage client requests and follow-ups
Ensure client appointments and transactions run smoothly from beginning to end

Store Operations

Support daily opening, closing, and operational procedures
Maintain accuracy across transactions, client orders, holds, transfers, and related documentation
Assist with inventory movement, product organization, and operational projects
Coordinate pickups, deliveries, and other client-related logistics
Work closely with management to identify and resolve operational issues
Help maintain the presentation and service standards expected within a luxury retail environment

Who We're Looking For

We are looking for someone who is:

Exceptionally organized and detail-oriented
Professional, polished, and confident with clients
Warm, personable, and genuinely service-minded
Able to manage multiple priorities without losing attention to detail
Proactive and comfortable taking ownership of responsibilities
A strong communicator, both verbally and in writing
Comfortable with technology, POS systems, and administrative tasks
Reliable and accountable
Able to remain composed and solutions-oriented in a fast-paced environment
Interested in fashion, luxury retail, and delivering an elevated client experience

Previous experience in luxury retail, hospitality, client services, administration, concierge services, or another high-touch customer environment is strongly preferred.

Pay: From $18.00 per hour

Expected hours: 20.0 – 40.0 per week

Benefits:

Dental care
Extended health care
Paid time off
Store discount

Work Location: In person

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alterations specialist emplois - pickering on

Client Experience & Operations Coordinator

Fitting Specialist / Customer Service

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : alterations specialist (pickering on)

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