DENTAL RECEPTIONIST — LEGACY DENTAL
Prince Albert, SK | Front Office | Monday–Friday | Private Practice
We know that the front desk is the heartbeat of any dental practice. You're the first voice patients hear, the first face they see, and often the reason they come back. But let’s be honest, not every front office role offers the support, systems, and appreciation you deserve.
We're here to change that. At Legacy Dental, we’re looking for more than a receptionist. We’re looking for a key team member, a patient experience champion, and a valued part of our daily operations. We want you to work with us, not for us.
ABOUT LEGACY DENTAL
Legacy Dental is a fully digital, airway-aware practice with a strong reputation for comprehensive, patient-centered care. Our systems are modern, efficient, and designed to support a smooth, organized front office rather than constant firefighting.
- CBCT, iTero, CEREC, and fully digital workflows
- A front office built on clear systems and well-organized processes
- Evidence-based, comprehensive care supported by a team that communicates well
- An energetic team environment where professionalism, positivity, and patient care go hand in hand.
- A locally owned office
For a glimpse into our team culture and day-to-day environment, follow us at @LegacyDentalPA on Instagram.
POSITION DETAILS
- Employment Type: Full-Time, Permanent
- Schedule: Monday–Friday, between 7:30 AM–5:00 PM (40 hrs/week)
- Start Date: As soon as available / Negotiable
- Probationary Period: 4 months
COMPENSATION & BENEFITS
- Base Pay: $22–$30/hr based on experience and qualifications
- Bonuses: Performance-based incentives tied to patient experience and team targets
- Health & Dental Benefits: Included following probationary period
- Uniform Allowance: $150/year
- Sick Days
- On-the-job training provided — well-organized systems from day one
Note: Full compensation details will be discussed during the interview process.
KEY RESPONSIBILITIES
- Greet and check in patients with a warm, professional approach
- Manage scheduling for an assigned provider using Oryx Dental Software and Dr. Wilson's structured column-based scheduling system. Each receptionist runs one provider's schedule
- Answer and direct a high volume of phone calls, emails, and patient inquiries promptly
- Coordinate closely with the clinical team to manage scheduling, share patient information, support treatment planning, and ensure a smooth, efficient patient experience from check-in to check-out.
- Onboard new patients by completing and processing all required intake forms and records
- Process incoming insurance payments and apply them accurately through the system
- Follow up on insurance shortfalls, overpayments, and outstanding balances. Prepare and submit predeterminations.
- Assist with accounts receivable and collect patient payments at time of service
- Maintain accurate and up-to-date patient records and files
- Uphold patient confidentiality and privacy standards at all times
- Contribute to a positive, team-oriented workplace culture
QUALIFICATIONS & REQUIREMENTS
- Experience: 2+ years of administrative experience required (dental or medical office strongly preferred)
- Software: Experience with Oryx or similar dental practice management software is a strong asset
- Dental Knowledge: Familiarity with dental terminology, tooth numbering, and common procedures is a significant advantage, this will help you stand out as a candidate
- Communication: Strong written and verbal communication skills; must be proficient in English
- Education: High school diploma required
WHO WILL EXCEL HERE
We are looking for someone who:
- Takes pride in keeping things organized and running on time
- Genuinely enjoys working with people and stays calm and focused when things get busy
- Is coachable, positive, and a true team player
HOW TO APPLY
If this feels like the right fit, we'd love to hear from you. Please email your resume along with a short note about what you are looking for in your next role to: [email protected]
Feel free to share this with anyone who may be interested.
Legacy Dental
2990 2nd Ave W, Prince Albert, SK S6V 7E9
www.legacydentalpa.com
Instagram & Facebook: @LegacyDentalPA
Pay: $22.00-$30.00 per hour
Benefits:
Work Location: In person
