Department: Housekeeping / Rooms Division
Terms: Casual
WHO WE ARE
About TLC Alert Nursing and Home Care Services
For over 30 years, TLC Alert Nursing and Home Care Services has been more than just a staffing agency. We have been a trusted partner to families, health care organizations, and facilities across Ontario. Our reputation has been built on reliability, responsiveness, professionalism, and genuine care.
While our core experience is in nursing, personal support, facility staffing, and travel nursing, we also provide dependable support staff for facilities, including housekeeping, laundry, and other service-based roles. We understand the importance of reliable, well-screened, and service-oriented team members who can help maintain clean, safe, organized, and welcoming environments.
We are committed to supporting exceptional client, resident, patient, and guest experiences through outstanding service, attention to detail, and operational excellence. Our team takes pride in providing staff who work with respect, teamwork, diversity, inclusion, and a strong commitment to quality.
POSITION SUMMARY
The Room Attendant / Laundry Attendant is responsible for maintaining the cleanliness, presentation, and quality of guest rooms, public areas, linens, uniforms, and other laundry items. This role supports overall guest satisfaction by ensuring a consistently high standard of housekeeping and laundry services. The successful candidate demonstrates strong attention to detail, excellent organizational skills, and the ability to work efficiently in a fast-paced environment. There is an opportunity for full-time hours based on operational requirements, business levels, and employee performance.
DUTIES & RESPONSIBILITIES
Housekeeping Responsibilities
- Clean and service guest rooms and assigned public areas in accordance with established standards, including making beds, changing linens, replacing towels and amenities, vacuuming, sweeping, mopping, dusting, and polishing surfaces.
- Maintain cleanliness and presentation of hallways, corridors, and other designated public spaces.
- Greet guests professionally and respond to inquiries in a courteous and helpful manner.
- Report maintenance issues, damages, safety concerns, and housekeeping deficiencies promptly.
- Accurately update room status reports, assignment sheets, and housekeeping records.
- Return, clean, organize, and restock housekeeping carts, equipment, and supplies at the end of each shift.
Laundry Responsibilities
- Sort, wash, dry, fold, and organize linens, uniforms, and other laundry items.
- Press and finish laundry items as required.
- Monitor and maintain linen and laundry inventory.
- Operate laundry equipment safely and efficiently.
- Report equipment malfunctions and maintenance requirements.
- Maintain a clean, safe, and organized laundry facility.
- Ensure all laundry items meet established cleanliness and quality standards.
Role Requirements
- Ability to work efficiently in a fast-paced hospitality environment.
- Ability to remain on your feet for a full shift, up to eight (8) hours or more.
- Ability to lift and carry up to 50 lbs and push up to 50 lbs.
- Ability to bend, twist, reach, and perform repetitive physical tasks safely.
- Strong organizational and time-management skills with the ability to prioritize assigned work.
- Keen attention to detail and commitment to maintaining high quality standards.
- Ability to follow all client policies, procedures, and workplace safety requirements.
- Flexible availability and willingness to work varying shifts based on operational needs.
- Ability to work independently and as part of a team.
- Available to work weekdays, weekends, and holidays.
Skills, Abilities & Qualifications
- Strong work ethic and reliability.
- Ability to move up and down stairs as required.
- Physical stamina to perform housekeeping and laundry duties throughout the workday.
- Guest-service-oriented mindset with professional communication skills.
OUR COMMITMENT TO YOU
- A supportive and communication-driven work environment.
- A workplace culture that promotes diversity, inclusion, and equity.
- The opportunity to contribute ideas, make decisions, and solve problems.
- Competitive compensation based on experience and qualifications.
ADDITIONAL INFORMATION
Work Authorization Requirement: Must be legally eligible to work in Canada.
Compensation: $20 per hour, Competitive hourly wage based on experience, qualifications, and assigned responsibilities.
Accommodation Statement: We are committed to providing reasonable accommodations to applicants with disabilities throughout the recruitment and selection process. Accommodation is available upon request for candidates taking part in all aspects of the hiring process.
Please note: We do not use any artificial intelligence systems in screening, assessing, or selecting applicants.
Pay: $20.00 per hour
Application question(s):
- Are you authorized to work in Canada?
- Do you have 6 months valid Vulnerable Sector Police Check?
- Are you comfortable working every other weekdays and weekends and holidays?
- Are you comfortable carry up to 50 lbs and push up to 50 lbs?
- Will you be comfortable remain on your feet for a full shift, up to eight hours or more?
Work Location: In person
