15 meilleures offres (program instructor, red deer, ab) (à pourvoir)

Customer Service Representative
St John Council for Alberta —Red Deer, AB
- De 35 000 $ à 38 000 $ par an
- Fins de semaine au besoin
- Contrôle de l'inventaire
- Certificat de premiers soins de base
- Saisie de données
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
il y a 3 jours
Collegiate Trades Instructor - Sessional
Red Deer Polytechnic —Red Deer, AB
- Temps plein
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Assurance Dentaire
- Congés payés
Yoga Instructor
Discovery Acres Recovery & Wellness Inc. —Red Deer County, AB
- 120 $ par semaine
- Contrat
- Service à la clientèle
- Anglais
- En présentiel
Postuler rapidement
First Aid Instructor & Community Brand Ambassador
Big Hearts First Aid —Red Deer, AB
- De 24 $ à 35 $ de l’heure
- Temps plein
- Soins Immédiats en Réanimation
- Développement commercial
- Certificat de premiers soins de base
Postuler rapidement
il y a 9 jours
Part Time Heart and Stroke BLS Instructor
Alberta Health and Safety Training Institute —Red Deer, AB
- De 23 $ à 24 $ de l’heure
- Temps partiel
- Soins Immédiats en Réanimation
- Anglais
- Expérience en classe
- Heures d'arrivée et de départ flexibles
Postuler rapidement
Accessibility Services Lead
Red Deer Polytechnic —Red Deer, AB
- 87 273 $ par an
- Temps plein
- Soutien aux personnes handicapées
- Maîtrise
- Bases de données
- Assurance Dentaire
Spanish Language Instructor
Care For Newcomers —Red Deer, AB
- De 30 $ à 35 $ de l’heure
- Contrat
- Espagnol
- Maîtrise
- Éducation
Postuler rapidement
il y a 8 jours
Learning Designer - Continuous Probationary
Red Deer Polytechnic —Red Deer, AB
- Temps partiel
- Maîtrise
- Compétences en communication
- Enseignement
- Assurance Dentaire
- Congés payés
Instructor
Recovery Alberta —Red Deer, AB
- De 48,76 $ à 66,74 $ de l’heure
- Temps partiel
- Soins infirmiers
- Soins Immédiats en Réanimation
- Mentorat
il y a 1 jour
Visual Art Model
Red Deer Polytechnic —Red Deer, AB
- 19,65 $ de l’heure
- Pas d'expérience requise
- Baccalauréat
il y a 8 jours
Industrial Mechanic (Millwright) Instructor – Sessional
Red Deer Polytechnic —Red Deer, AB
- Temps plein
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Assurance Dentaire
- Congés payés
Trades Shop Technician – Mechanical / Industrial
Red Deer Polytechnic —Red Deer, AB
- De 33,32 $ à 38,98 $ de l’heure
- Temps plein
- Certification RCR
- Contrôle de l'inventaire
- Recherche
il y a 8 jours
AVFX Technician Position(s) - Casual, Multiple
Red Deer Polytechnic —Red Deer, AB
- 29,51 $ de l’heure
il y a 12 jours
In Community Instructor, Adult Basic Education (Updated)
Vancouver Island University —Canada
- De 71 846 $ à 115 129 $ par an
- Temporaire
- Maîtrise
- Mathématiques
- Baccalauréat
il y a 3 jours
Instructor(s), Adult Basic Education
Vancouver Island University —Canada
- De 89 412 $ à 115 129 $ par an
- Temporaire
- Doctorat
- Informatique
- Maîtrise

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Pharmacy Assistant Instructor (3+ years experience)
Thompson Career College, London —Ontario
Participate in *program review meetings, curriculum audits, and quality assurance processes* to ensure ongoing program excellence.
De 35 $ à 45 $ de l’heure
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il y a 13 jours
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Lead by example while supporting Head Coaches, Customer Service Representatives, and Swim Instructors in-water and on-deck to ensure quality program delivery…
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Customer Service Representative

St John Council for Alberta -
Red Deer, AB

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Détails du poste

Permanent | Temps plein
De 35 000 $ à 38 000 $ par an
Il y a 3 jours

Profil recherché

Utilisation d'un ordinateur
Communication avec la clientèle
Développement des relations avec la clientèle
Recommandation de produits
Contrôle de l'inventaire
Emballage
Tableurs
Accueil des clients
Gestion des demandes des clients
Politiques de santé et sécurité au travail
Traitement des plaintes
Soutien technique
Logiciels de saisie de données
Gestion du changement
Gestion de bases de données
Certificat de premiers soins de base
Prise de décisions
Service à la clientèle
Orientation vers les ventes
Gestion de la relation client
Orientation axée sur le service à la clientèle
Saisie de données
Réglementation en santé et sécurité du travail (SST)
Nettoyage
Consultation auprès de la clientèle
Étiquette au téléphone
Résolution des problèmes de la clientèle
Interaction avec les clients

Description complète du poste

Customer Service Representative

Reports To

Office Administrator

Organization Summary

First Aid and CPR saves lives. As Canada’s standard for excellence in first aid and CPR services, St. John Ambulance plays an integral role in our society. Building on a 900-year tradition, St. John Ambulance offers innovative programs and products ensuring Canadians receive the best quality first aid instruction and caring community service volunteer first responders.
St. John Council for Alberta was established in 1897 and became a registered Charitable Organization in 1996 operating as St. John Ambulance Alberta. St. John Alberta has 7 Training & Community Service Centres across Alberta with 50 employees, 600 volunteers who provide 28,000 hours of community services and 700 instructors who train 100,000 Albertans each year.

Job Summary

The Customer Service Representative, under the direction of the Training Center Administrative Officer, will primarily be responsible for the effective and professional delivery of customer support. The position required general knowledge of St. John Ambulance Alberta programs, products, and services. This position supports customers by registering students into classes, resolving questions, concerns, and technical issues, as well as handling customer inquiries and complaints. This position will ensure that customers are satisfied with the issue resolution as well as the resolution process itself. The Customer Service Representative is the front-line staff of the organization and interfaces with the customers while carrying on other duties that facilitate effective customer service.

Competencies

Accountability - Takes ownership of personal workload
Attention to Detail - Attends to details and pursues quality in the accomplishment of tasks, regardless of the volume of duties encountered.
Change Management - Able to identify, implement, and communicate organizational changes successfully to relevant stakeholders.
Commitment to Health and Safety - Works in compliance with all applicable health and safety legislation and established policies and procedures.
Cooperation - Works with others to prevent conflict and share resources to encourage symbiotic relationships within the organization.
Decision Making - Makes concrete, well-informed and thought-out decisions that support the overall organization. Has the ability to make quick, effective decisions even when data and details are limited.
Organization - Able to create or maintain processes to ensure all relevant information or tools are easily accessible.
Ownership - Takes pride in the work that is accomplished and understands the function of tasks within the larger picture of the organization. Ensures deadlines are met and work is completed properly.
Results Orientation - Able to focus on desired outcomes, and how they are achieved by meeting and or exceeding standards based on past performance, goals, and objectives, as well as the performance and/or achievements of others.
Teamwork - Works cooperatively and effectively with others to reach a common goal. Participates actively in group activities fostering a team environment.
Client/Customer Focus - Provides superior service to both internal and external customers.
Communication - Expresses and transmits information with consistency and clarity.
Professionalism - Demonstrates professional standards of conduct when governing interactions between individuals in a business environment.

Job Duties

Assume responsibility for ensuring corrective actions for customer specifications
Build and maintain ongoing awareness of new products and services
Liaise with the various departments to ensure awareness of the incentives and promotions being offered
Assess customers' needs and resources and recommend the appropriate goods or services
Keep up-to-date records on customer service calls, customer contacts, and details of meetings in a timely manner in the format required
Aid in promoting brand initiatives consistent with corporate business goals and objectives
Answer external and internal phone calls and transfer calls to the appropriate departments
Be continually aware of, and maintain, the highest standards of personal hygiene and dress
Build lasting relationships with customers and suggest new merchandise
Develop and maintain computer databases
Maintain a high level of service to customers, manage the customer relationship from contract execution through delivery
Maintain a professional appearance, demeanor, and attitude always
Maintain accurate records, including customer service call reports, expense reimbursement forms, billing invoices, and other documentation
Participate in any required company training
Always maintain professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner
Greet customers and discuss type, quality, and quantity of merchandise or services required
Maintain a high level of customer service
Adapt communication style to deliver information effectively to a range of individuals
Relay customer quality improvement suggestions for company products and services
Maintain a high level of product and service knowledge
Cleaning and maintaining all classroom equipment

As part of an organizational transition, this role will provide short-term operational support in the following areas:

Inventory support, including monitoring stock levels and assisting with replenishment orders for kits, AEDs, AED supplies, books, and registration packages when inventory is running low.
Weekly inventory centre support, including coordinating and shipping requested materials to regional centres and completing inter-centre inventory transfers as required.
Inventory usage data entry, entering centre-reported usage for non-invoiced or non-classroom items based on weekly tracking spreadsheets.
Order fulfillment support, including packing and shipping web and customer orders for AEDs and AED supplies, and coordinating with other centres when inventory is unavailable locally.
Participation in inventory counts, assisting with quarterly physical inventory counts and supporting reconciliation activities as needed.

These responsibilities are temporary and will be reassigned once the transition period is complete.

Job Requirements

Ability to build and maintain lasting relationships with customers
Ability to respond quickly in a dynamic and changing environment
Ability to take constructive criticism
Demonstrated ability to build and maintain lasting working relationships
Equivalent combination of education and experience may be considered
Excellent internal and external customer service skills
High level of integrity and work ethic
Meticulous records maintenance skills
Self-motivation with high energy and an engaging level of enthusiasm
Strong customer service and troubleshooting skills
Superior telephone manners and strong interpersonal skills
Take the time to ask customers questions and be ready to respond to any customer service opportunities
Three years of customer service experience
Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
Ability to deal with people sensitively, tactfully, diplomatically, and professionally always
Ability to effectively communicate both verbally and in writing
Ability to work individually as well as part of a team
Ability to adapt to new technology

Work Conditions

Interaction with employees, management, and the public at large
Extended periods of sitting
Working in a busy office environment with frequent interruptions
Flexible hours including weekends
Interaction with customers/clients, and the public at large
Operation of desktop computer and peripherals
Salary ranges from $35,000 to $38,000 per annum

Job Types: Full-time, Permanent

Pay: $35,000.00-$38,000.00 per year

Benefits:

Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Vision care

Work Location: In person

Job Types: Permanent, Full-time

Pay: $35,000.00-$38,000.00 per year

Benefits:

Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Vision care

Work Location: In person

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Affinez votre recherche

program instructor emplois - red deer, ab

Customer Service Representative

Collegiate Trades Instructor - Sessional

Yoga Instructor

First Aid Instructor & Community Brand Ambassador

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Accessibility Services Lead

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Learning Designer - Continuous Probationary

Instructor

Visual Art Model

Industrial Mechanic (Millwright) Instructor – Sessional

Trades Shop Technician – Mechanical / Industrial

AVFX Technician Position(s) - Casual, Multiple

In Community Instructor, Adult Basic Education (Updated)

Instructor(s), Adult Basic Education

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