12 meilleures offres (analyste, saint john, nb) (à pourvoir)

IT Support Analyst
Cooke Aquaculture Inc. —Saint John, NB
- Temps plein
- Diplôme universitaire non requis
- Réseaux informatiques
- En présentiel
- Jours fériés payés
- Assurance Invalidité
il y a 7 jours
Oracle ERP Functional Analyst
Greenergy Fuels Canada —Saint John, NB
- De 80 000 $ à 95 000 $ par an
- Temps plein
- Microsoft Excel
- Oracle
- Service à la clientèle
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
il y a 4 jours
Analyste du soutien informatique
Cooke Aquaculture Inc. —Saint John, NB
- Temps plein
- Diplôme universitaire non requis
- Technologies de l'information
- Compétences en informatique
- Réductions Tarifaires
- Programmes de Bien-être
il y a 7 jours
Data Analyst
Mariner Innovations —Saint John, NB
- Temps plein
- Microsoft Excel
- Informatique
- SQL
- Assurance Invalidité
- Assurance Dentaire
Analyste en Trésorerie Globale
Cooke Aquaculture Inc. —Saint John, NB
- Temps plein
- Microsoft Excel
- Finance
- Baccalauréat
- Réductions Tarifaires
- Programmes de Bien-être
Analyste principal – Trésorerie mondiale
Cooke Aquaculture Inc. —Saint John, NB
- Temps plein
- Microsoft Excel
- Finance
- Baccalauréat
- Réductions Tarifaires
- Programmes de Bien-être
JDE Analyst
OSCO Group Services Limited —Saint John, NB
- Temps plein
- Systèmes PGI
- Analyse de données
- SQL
- Assurance Dentaire
- Assurance Vie
Global Treasury Cash Analyst
Cooke Aquaculture Inc. —Saint John, NB
- Temps plein
- Microsoft Excel
- Finance
- Esprit d'analyse
- Jours fériés payés
- Assurance Invalidité
Business Analyst, Manufacturing Student – Fall 2026
JDI IT —Saint John, NB
- De 19,89 $ à 26,12 $ de l’heure
- Temps plein
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Analyst – Global Treasury
Cooke Aquaculture Inc. —Saint John, NB
- Temps plein
- Microsoft Excel
- Systèmes PGI
- Finance
- Jours fériés payés
- Assurance Invalidité
Analyst - Portfolio Operations
Ocean Capital Holdings Limited —Saint John, NB
- Embauche urgente
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Financial Systems Analyst
Irving Business Services —Saint John, NB
- Temps plein
- Informatique
- Finance
- SQL
il y a 5 jours

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IT Support Analyst

Cooke Aquaculture Inc. -
Saint John, NB

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Détails du poste

Temps plein
Il y a 7 jours

Profil recherché

Gestion des connaissances
Support informatique
Réseaux informatiques
Compétences en communication
Gestion du temps
Technologie de l'information

Description complète du poste

Cooke is a global seafood company with operations in North America, Europe, South America and Australia. Our company’s success is driven by our dynamic, highly skilled, and innovative management team, supported by dedicated employees who live in coastal communities and contribute to the local area’s economy and sense of community.

Cooke is continuing to strengthen its global IT operations to ensure reliable, secure, and consistent technology services across all regions. As an IT Support Analyst, you play a critical role in supporting end users, maintaining service quality, and ensuring day-to-day technology issues are resolved efficiently and professionally.

The Role

As an IT Support Analyst, you provide support for end-user technology services across Cooke. You independently resolve incidents, support field services activities, and act as an escalation point for end users. You contribute to service stability and continuous improvement by identifying recurring issues, improving documentation, and supporting consistent service desk practices.

Key Responsibilities

Diagnose and resolve a wide range of end-user hardware, software, and connectivity issues.
Perform root-cause analysis for recurring incidents and recommend preventative actions.
Support field services activities, including workstation deployment, troubleshooting, and equipment maintenance.
Fulfill non-standard service requests and perform approved system or application configurations.
Maintain and improve knowledge base articles, SOPs, and troubleshooting documentation.
Coordinate with infrastructure, network, and application teams to resolve cross-functional issues.
Support onboarding and offboarding activities, including accounts, devices, and access.
Monitor ticket queues and ensure response and resolution SLAs are met.

What Success Looks Like

Incidents are resolved efficiently with minimal escalation and strong user communication.
Recurring issues are identified and reduced through root‑cause analysis and knowledge improvements
End users experience reliable, consistent support across devices, locations, and services.
Service desk standards, SLAs, and security practices are consistently upheld.

Core Skills & Competencies

End-user troubleshooting across Windows, Microsoft 365, endpoints, and connectivity.
Incident analysis and problem-solving in a ticket-driven environment.
Clear, professional communication with technical and non-technical users.
Strong prioritization and time management skills.
Understanding of endpoint standards, security basics, and configuration best practices.
Documentation and knowledge management discipline.

Behaviors That Drive Success

Accountability – Take ownership of issues through to resolution.
Collaboration – Work effectively with peers and escalation teams.
Adaptability – Respond well to changing priorities and environments.
Customer Focus – Deliver support with empathy and professionalism.
Growth Mindset – Continuously develop technical and service skills.

Experience & Education

Diploma or degree in IT, Computer Systems, Networking, or equivalent experience.
2–4 years of experience in IT support, service desk, or field services.
Experience with Microsoft 365 administration, endpoint management, and remote support tools.
Familiarity with incident, request, and knowledge management processes.

Join our team and enjoy the benefits of full-time year-round employment with competitive rates and a comprehensive benefits package tailored to support your well-being and career growth.

Benefits Package:

Health Benefits: Includes coverage for dental, vision, and extended medical care.
Insurance: Life and disability insurance provided for financial security.
Support Services: Access to an Employee Assistance Program (EAP).
Financial Planning: Opportunity for RRSP matching to support your retirement savings.
Time Off: Paid vacation, holidays, and sick leave for work-life balance.
Wellness: Wellness programs and access to on-site gym facilities (available in some locations).
Career Development: Professional growth opportunities and avenues for advancement.
Perks: Employee discounts on company products or services.
Convenience: On-site parking or parking allowance.

If you're looking to join a supportive team environment with opportunities for personal and professional development, apply now and become part of our dynamic team.

The Why

Why Cooke? Simple - because we are a company that rewards initiative, resourcefulness, and work ethic. We will champion your growth and provide you with the platform to create your path, your career, and your future.

NOTE: The recruiter is reviewing and interviewing eligible applicants for this position as they are received. If you are interested in this posting, you are encouraged to apply as soon as possible.

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