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Medical Office Assistant
Sarnia Family Optometry —Sarnia, ON
- À partir de 19 $ de l’heure
- Temps plein
- Cabinet médical
- Anglais
- Saisie de données
Postuler rapidement
il y a 5 jours

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Medical Office Assistant

Sarnia Family Optometry
Sarnia, ON

Postuler rapidement

Détails du poste

Temps plein
À partir de 19 $ de l’heure
Il y a 5 jours

Profil recherché

Traitement de bureau
Tenue de dossiers
Dossiers médicaux électroniques
Tenue des dossiers
Planification des rendez-vous clients
Cabinet médical
Classement
Anglais
Service aux patients
DME/DSE
Orientation axée sur le service à la clientèle
Saisie de données
Sens de l'organisation
Réception
Dactylographie
Secrétariat
Gestion des dossiers médicaux des patients
Saisie de données dans le dossier médical électronique
Terminologie médicale
Interaction avec les clients

Description complète du poste

Medical Office/Optometry Administrator Team Member.

Sarnia Family Optometry is hiring a new full time member of our front office/optical team. We are looking to hire a friendly, efficient and dedicated member who is able to interact with the public effectively and is comfortable in an active, and often fast paced environment.

The successful candidate will be working side by side with excellent experienced, long term office staff. Training is provided to familiarize new staff with our electronic health records and specialized testing equipment. Experience is beneficial in health record management and health care offices. We encourage soon-to-graduate, or current graduates of the medical administration program to apply.

Importantly, public encounters encompass 80% of the typical working day. Understanding the care and confidentiality of patient records and medical care is critical. English language proficiency required.

Expect 5 days/week starting most days at 8:15 am with some days running as late as 7 pm. One hour lunch. The office is closed weekends and STAT holidays. Office is closed between Christmas and New Years.

Starting pay range $19.00-$20.50, 4% vacation pay, biweekly pay schedule.

We will contact potential candidates for in office interviews, but not all applicants will be contacted.

DUTIES: Optometry Office Administrator:

Provide administrative support duties such as scheduling appointments, answering telephone calls, triaging emergencies, filing records & reports, patient documentation, recalling patients.
Communication with patients in person, by phone, and email
Clerical experience and skills including filing, reception & telephone
Administering supplemental exam testing such as retina scans & visual fields
Passionate about customer experience; a great communicator who can provide exceptional patient care.
Able to work & multi-task in a fast-paced environment
Assistance with retail of eyewear products such as eyeglasses & contact lenses
Proficient keyboarding skills with a working knowledge of internet functions, and faxing
Conflict resolution skills & interpersonal skills
Maintaining a pleasant, courteous manner with patients, families, public and staff
Maintain patient confidentiality
Accurate data entry, collection, and recording of patient records
Processing incoming & outgoing Insurance claims, courier packages, and orders- Perform administrative tasks- welcoming patients, answering phone calls, scheduling appointments, and confidentially managing patient electronic records
Assist with patient check-in and check-out processes- verifying OHIP eligibility through the online portal, taking payments, submitting insurance claims/payments
Ordering patient contact lenses/glasses
Adjustment and fitting of glasses
Sending and organizing referral letters and follow up reports
Maintain and organize files, both electronic and physical, ensuring accuracy and confidentiality.
Ordering office supplies as needed. Maintaining office cleanliness.
Respectable business attire and cleanliness.

EXPERIENCE:
- Previous experience working in a medical office or healthcare setting is not required. Most importantly, the successful candidate will be comfortable dealing with the public.
- Familiarity with medical/optical terminology and procedures is beneficial
- Proficiency in using electronic health record (EHR) systems is beneficial but training is provided for our unique EMR

As a member of our team, the successful candidate will play a vital role in ensuring the smooth operation of our office and being a front desk ambasador to incoming patients. Office administrators are responsible for performing various administrative tasks to support the optical healthcare team, providing excellent patient care along the way. This position requires strong organizational skills, attention to detail, the ability to multitask effectively, and able to be flexible. If you are a motivated individual with a passion for helping the public, we encourage you to apply.

Thank you for your consideration- we look forward to hearing from you!

Job Type: Full-time

Pay: From $19.00 per hour

Flexible language requirement:

French not required

Work Location: In person

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Medical Office Assistant

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