1 meilleure offre (insurance coordinator, saskatchewan) (à pourvoir)

Auto Insurance Coordinator
HK Henderson —Regina, SK
- Temps plein
- Service à la clientèle
- Microsoft Office
- Sens de l'organisation
- Programmes de Bien-être
- Assurance Dentaire
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Auto Insurance Coordinator
HK Henderson —Regina, SK
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Auto Insurance Coordinator

HK Henderson
Regina, SK

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Détails du poste

Permanent | Temps plein

Profil recherché

Service à la clientèle
Gestion des demandes des clients
Microsoft Office
Prise de décisions
Service à la clientèle
Orientation axée sur le service à la clientèle
Sens de l'organisation
Réception
Consultation auprès de la clientèle
Interaction avec les clients

Description complète du poste

HK Henderson is looking for an Auto Insurance Coordinator!

THE ROLE

The Auto Insurance Coordinator is primarily responsible for delivering outstanding customer service to our SGI Auto Insurance clients. Auto Insurance Coordinators possess exceptional follow-through skills, ensuring efficient task management and high-quality results without compromising service quality.

As an Auto Insurance Coordinator, you are part of a dynamic team driven by curiosity to thoroughly understand our clients’ unique needs and tailor comprehensive solutions. Your unwavering commitment to client satisfaction drives you to consistently exceed expectations, resulting in positive client experiences.

WHAT YOU’LL DO:

Most importantly, you will lead by example, live our values, and drive business relationships for the company by providing exceptional customer service.
As the first point of contact for clients, present a positive and professional image of the organization to all visitors and clients.
Provide clients with prompt service and customized advice, responding to general inquiries via telephone, email, or walk in, from clients, colleagues, and other parties.
Direct non-motor vehicle client inquiries to the appropriate individuals, or departments within the organization.
Manage the issuance and renewal of driver’s licenses, plates/vehicle registration, permits and updating client information as needed.
Process SGI Auto Fund transactions, insurance payments and SGI Auto Fund End of Period tasks as required.
Continuously develop strong knowledge of insurance products and attend mandatory SGI Seminars as required to stay updated and informed.
Maintain the reception area in an organized and presentable manner.
Other duties as required.

WHAT WE REQUIRE:

Must hold a Restricted Auto Licence or willing to obtain.
Demonstrated experience in delivering exceptional customer service.
High follow-through and strong organizational skills.
A well-defined sense of diplomacy and business acumen with a focus on customer service and the overall client experience.
Skills in analysis, problem solving, critical thinking, decision making, teamwork, communication, innovation, and adaptability.
Proficiency in Microsoft Office.
Experience with internal Broker Management Systems (EPIC) considered an asset.

Job Types: Full-time, Permanent

Benefits:

Company events
Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Wellness program

Work Location: In person

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Auto Insurance Coordinator

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