6 meilleures offres (delivery manager, saskatoon, sk) (à pourvoir)

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Metrolinx —Canada
- 140 764 $ par an
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Service Delivery Manager, NBS IT Support

Nutrien (Canada) Holdings ULC -
Saskatoon, SK

Postuler dès maintenant

Détails du poste

Temps plein
De 110 200 $ à 204 500 $ par an
Il y a 10 jours

Profil recherché

Baccalauréat
Amélioration continue
ITIL
Service Now
Affaires
Technologie de l'information

Description complète du poste

Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We’re guided by our culture of care and our core values: We put safety first. We act with integrity. We are stronger together. We deliver with excellence.

Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities. We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien.

What You'll Do:

Translate strategic objectives set by the Sr. Manager into operational plans, priorities, and measurable outcomes
Drive continuous improvement for all desks, ensuring alignment to evolving business needs and service expectations
Own end-to-end service delivery, ensuring reliable execution through effective issue management, escalation, and cross-team coordination aligned to service standards
Manage service performance using data-driven insights to drive accountability, stability, and continuous improvement
Execute disciplined ITIL practices and knowledge-driven workflows to ensure consistent incident, request, and major incident management across teams and providers
Ensure alignment between enterprise design standards and operational execution

What You'll Bring:

Bachelor's degree in Information Technology, Business, or related discipline
10+ years of experience leading enterprise service desk or service operations in a complex, multi-function environment required
Strong understanding of service integration, vendor governance, and performance management frameworks required
Deep knowledge of ITIL and service management best practices required
Experience operating within or transitioning to a Managed Service / multi-provider delivery model preferred
Experience with ServiceNow & Contact Centre Technologies preferred
Experience in operational design and service standardization preferred

Ready to make an impact with us? Apply today!

The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien's compensation structure. Nutrien is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

This job will remain posted until filled. In accordance with Nutrien policies, you will be required to undergo a background check, and may be required to undergo a substance test. While we appreciate all applications we receive, only candidates under consideration will be contacted. Applicants must meet minimum age requirements, as permitted by law.

Our Recruitment Process: Application > Resume Review > Pre-screen/Interview > Offer > Pre-Employment Conditions > Welcome to Nutrien

To stay connected to us and for the latest job postings and news, follow us on: LinkedIn, Facebook, and Instagram.

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delivery manager emplois - saskatoon, sk

Service Delivery Manager, NBS IT Support

Customer Service Manager - Assistant Operations Manager

Manager, Project Delivery

Senior Manager, Project Delivery – USRC

Project Manager - Lakeshore West Project Delivery

Senior Manager, Program Delivery Controls & Performance

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