20 meilleures offres (support analyst, scarborough, on) (à pourvoir)

Product Support Analyst
CMiC —Toronto, ON
- De 45 000 $ à 55 000 $ par an
- Temps plein
- Travail hybride
- Service à la clientèle
- Bases de données
- Baccalauréat
- Programmes de Bien-être
- Assurance Dentaire
Postuler rapidement
Développeur senior / Analyste en systèmes d'affaires - Senior Developer / Business Systems Analyst
Ciot Inc. —Toronto, ON
- À partir de 105 000 $ par an
- Temps plein
- Bilingue
- Informatique
- Systèmes PGI
- Assurance Invalidité
- Assurance Dentaire
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Sr. HR Workday Analyst
Teranet —Toronto, ON
- De 110 000 $ à 130 000 $ par an
- Temps plein
- Microsoft Office
- Baccalauréat
- Amélioration continue
- Programme d'Aide aux Employés
ServiceNow Project Manager
CGI —Toronto, ON
- De 95 000 $ à 145 000 $ par an
- Temps plein
- Informatique
- Ingénierie
- Gestion de projet
Postuler rapidement
Operations Manager
Activo Inc. —Markham, ON
- De 85 000 $ à 110 000 $ par an
- Temps plein
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Assurance Dentaire
Postuler rapidement
Sr. Analyst, Lease Administration
Recipe —Vaughan, ON
- De 60 000 $ à 90 000 $ par an
- Temps plein
- Travail hybride
- Google Suite
- Microsoft Excel
- Microsoft Office
Postuler rapidement
Telecommunication Analyst
Canaccord Genuity Corp. —Toronto, ON
- De 80 000 $ à 95 000 $ par an
- Temps plein
- Microsoft Outlook
- Service à la clientèle
- Esprit d'analyse
il y a 10 jours
Business Process Analyst
Quantum Management Services —Toronto, ON
- De 50 $ à 75 $ de l’heure
- Temps plein
- Comptabilité
- Compétences en communication
Postuler rapidement
il y a 2 jours
Integrated Product Development Functional Analyst
Give and Go Foods —Toronto, ON
- De 95 000 $ à 105 000 $ par an
- Temps plein
- Ingénierie
- Esprit d'analyse
- Baccalauréat
iSeries Developer - ACBS
ISG Search Inc —Toronto, ON
- Temps plein
- Travail hybride
- DevOps
- Java
- Bases de données
Postuler rapidement
Platform & Release Analyst
ISG Search Inc —Toronto, ON
- Jusqu’à 90 000 $ par an
- Temps plein
- Travail hybride
- Informatique
- Ingénierie
- Microsoft Office
Postuler rapidement
il y a 11 jours
Manager, D365 F&O Q/A
ISG Search Inc —Toronto, ON
- De 115 000 $ à 135 000 $ par an
- Temps plein
- Azure
- Informatique
- DevOps
Postuler rapidement
il y a 11 jours
Business Analyst, Operations
Canaccord Genuity Corp. —Toronto, ON
- De 90 000 $ à 105 000 $ par an
- Temps plein
- Microsoft Excel
- SQL
- Esprit d'analyse
Analyst II, Security GRC
Moneris Solutions —Toronto, ON
- De 66 000 $ à 93 000 $ par an
- Temps plein
- Travail hybride
- Esprit d'analyse
- Baccalauréat
- Affaires
Senior Property Operations Specialist
The Minto Group —Toronto, ON
- De 75 000 $ à 90 000 $ par an
- Microsoft Powerpoint
- Microsoft Excel
- Salesforce
- Congés payés
Postuler rapidement
Senior Technical Support Analyst - Wealth Management
Talent To Hire Inc. —Toronto, ON
- De 75 000 $ à 83 000 $ par an
- Temps plein
- Travail hybride
- Informatique
- SQL
- Baccalauréat
Postuler rapidement
Programmer Analyst
Spicers Canada —Vaughan, ON
- Fins de semaine au besoin
- Informatique
- Systèmes PGI
- SQL
Postuler rapidement
Manager, Data Analytics
Moneris Solutions —Toronto, ON
- De 118 000 $ à 154 000 $ par an
- Temps plein
- Travail hybride
- Informatique
- Maîtrise
- SQL
- Régimes de participation aux bénéfices
- Congés payés
Analyst III, Security Strategy, Architecture & Innovation
Moneris Solutions —Toronto, ON
- De 85 000 $ à 119 000 $ par an
- Temps plein
- Travail hybride
- Azure
- Informatique
- DevOps
- Congés payés
Senior Analyst, Security Operations
Moneris Solutions —Toronto, ON
- De 113 000 $ à 149 000 $ par an
- Temps plein
- Travail hybride
- Azure
- Esprit d'analyse
- En présentiel
il y a 9 jours

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : support analyst (scarborough, on)

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Product Support Analyst

CMiC -
Toronto, ON

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Détails du poste

Temps plein
De 45 000 $ à 55 000 $ par an

Profil recherché

Français
Service à la clientèle
Soutien technique
Bases de données
Baccalauréat
Compétences en communication

Description complète du poste

Founded in 1974, CMiC today delivers comprehensive and advanced enterprise and field operations solutions, purpose-built for construction and capital projects companies. CMiC’s powerful software transforms how firms optimize productivity, minimize risk and drive growth by planning and managing all financials, projects, resources, and content assets - all from a single database platform.

In the past several years, the construction industry has experienced unprecedented changes driven by new technologies - including integration with multi-dimensional modeling, an explosion of cloud-based offerings and the demand for robust mobile capabilities. CMiC has kept pace by constantly upgrading and enhancing our advanced platform to reflect the changing needs of the industry, leading to significant growth as a company.

Position Scope

We are seeking enthusiastic, talented people to act as the first point of contact when our customers have inquiries or encounter issues as they use our software. Product Analysts receive tickets and analyse screenshots and details of customer issues, to replicate the problem while proactively communicating with CMiC teams to guide issues to resolution. In addition to providing a very high level of client service, you will develop strong relationships with clients and staff and provide feedback on documentation. Individuals applying for this position must be able to multi-task, have a strong attention to detail, professional demeanor, and be able to adapt into a growing and changing environment.

Important Information:

The overall hiring salary range for this position is $45,000 to $55,000 annually.
This position is for an existing vacancy
We do not use AI to screen, assess, or select applicants

Duties & Responsibilities

Answer client queries and provide basic direction and training on common issues
Triage product queues and prioritize issues according to their severity
Conduct web meetings with customers to gather information for investigative purposes or to provide assistance
Test and duplicate issues in order to document and demonstrate the problem to other teams such as programming
Participate in project and team meetings; interacting and collaborating with team members
Leverage and contribute to the Knowledge Base to assist with the resolution of issues
Relay feedback to Product Managers so that the product can be improved
Provide feedback to supervisors and managers regarding processes that are unclear and need to be changed

This role is for you if:

You would rather spend most of your time on challenging issues rather than handling simple support requests
You want to engage in a collaborative environment with helpful co-workers and accessible leaders and managers
You prefer to work for a company that listens to its staff and continues to work toward being a Great Place To Work

Requirements

College/University Degree
Proficiency in spoken and written French
Excellent communication skills, both verbal & written
Exceptional analytical and problem-solving skills
A passion for exploring new software, ability to grasp new concepts and learn quickly
Extremely detail oriented with the ability to manage and prioritize workflow
Facilitate communication of information between team members and Product Groups
Previous technical support experience or customer service experience
Able to operate in a fast-paced environment
Team-player, strong work ethic and a positive attitude

Benefits

Competitive benefits Package (including Health & Dental benefits)
Paid vacation and personal days
Townhall meetings where all employees are encouraged to participate in open discussions
Located on York University’s campus, easily accessible by transit (TTC, GO, etc.), walking distance to shopping and restaurants
Outdoor lunch space, including picnic tables
An active Social Events Committee (past events include annual seasonal parties, pool and bowling tournaments, karaoke nights, Game nights, BBQ’s, and more)
Health and Wellness focus including virtual yoga classes and wellness webinars
RRSP Matching Program after 2 years of employment
Experience in a rapidly growing, socially responsible corporation

CMiC is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, CMiC will provide accommodation to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.

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support analyst emplois - scarborough, on

Product Support Analyst

Développeur senior / Analyste en systèmes d'affaires - Senior Developer / Business Systems Analyst

Sr. HR Workday Analyst

ServiceNow Project Manager

Operations Manager

Sr. Analyst, Lease Administration

Telecommunication Analyst

Business Process Analyst

Integrated Product Development Functional Analyst

iSeries Developer - ACBS

Platform & Release Analyst

Manager, D365 F&O Q/A

Business Analyst, Operations

Analyst II, Security GRC

Senior Property Operations Specialist

Senior Technical Support Analyst - Wealth Management

Programmer Analyst

Manager, Data Analytics

Analyst III, Security Strategy, Architecture & Innovation

Senior Analyst, Security Operations

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : support analyst (scarborough, on)

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