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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer service representative (sechelt, bc)

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Customer Service Agent (Part Time)

Sunshine Coast Air
Sechelt, BC

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Détails du poste

Permanent | Temps partiel
20 $ de l’heure

Profil recherché

Service à la clientèle
Anglais
Microsoft Office
Sens de l'organisation
Compétences en communication
Gestion du temps

Description complète du poste

Welcome to Sunshine Coast Air. We are a locally owned float plane operator located on the Sunshine Coast. We operate daily flights to Vancouver and Vancouver Island, as well as local tours and charter services around the beautiful West Coast of British Columbia.

JOB SUMMARY

We are seeking a motivated and enthusiastic applicant to join our team in our busy Sechelt Inlet head office. As the first point of contact, the successful applicant will provide professional, friendly and welcoming service to our passengers.

REPONSIBILITIES

Providing excellent customer service to in-bound callers or walk-in clientele regarding scheduled flights, scenic tours, charter flights and general enquiries
Preparing quotes, bookings and confirming travel details for passengers
Processing passenger and supplier payments and balancing daily cash-outs
Creating operational flight plans, including management of weights and balance of aircraft
Responsible for flight dispatching and following of all flights
Ability to communicate relevant schedule updates, flight changes and delays in a calm and timely manner to passengers
Checking in passengers for scheduled flights, local tours and charters
Assisting pilots on the dock boarding passengers

QUALIFICATIONS AND SKILLS

Previous experience providing excellent customer service while working in a fast-paced environment
Confidence with problem-solving and conflict resolution experience
Proficiency with Windows based applications, including Office 365 & Microsoft Teams
Ability to work individually, as well as within a team environment
Proficiency in English, with strong verbal and written communication skills
Knowledge of Vancouver Island, Sunshine Coast and surrounding areas an asset
Flexible availability to work various shifts based on operational requirements – including weekends and holidays

The role is a part-time-year round role, with an average of 24-32 hours per week over 3-4 days/week based on operational needs and seasonality. This role requires a successful candidate to work weekends and holidays.

Staff accommodation is not available with this role.

In addition to salary, some company benefits include complimentary flights, family flight rates, and gratuities (where applicable).

Job Types: Part-time, Permanent

Pay: $20.00 per hour

Benefits:

Extended health care
On-site parking

Ability to commute/relocate:

Sechelt, BC: reliably commute or plan to relocate before starting work (required)

Experience:

Customer Service: 2 years (required)

Location:

Sechelt, BC (required)

Work Location: In person

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customer service representative emplois - sechelt, bc

Customer Service Agent (Part Time)

Customer Experience Associate - Sechelt, BC (15 hours)

Customer Service Associate I

Bilingual Customer Service Representative

Bilingual CSR Call Centre Team Leader

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer service representative (sechelt, bc)

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