Please note that this position is located in Smithers, British Columbia and relocation will be required.
Lead, Teach, Coach, and Inspire – Is This You?
We need someone with the right experience to help grow Prestige Hudson Bay Lodge by empowering and developing staff, ensuring the ultimate guest experience, and helping the General Manager run an amazing property in the beautiful town of Smithers, B.C.
Who are we?
We are more than a hotel chain. We are B.C.’s finest family-owned chain of resorts, hotels, and inns. Delivering superior guest experiences with a personal touch, hard work, and kindness is at the forefront of our company values.
Read our story at: https://www.prestigehotelsandresorts.com/about-us/our-story/
What is in it for you?
- Opportunity to grow in your career and become a better leader
- Working with an exceptional GM and having access to specialized leadership training
- Be a part of a company that wants to make a difference in BC communities (visit our website to read about our love for JoeAnna's House and our Go Green Program)
- Competitive annual salary based on your experience ($60,000 - $62,000 per year). This is a growth opportunity for someone who is ready to take the next step to get into an AGM position
- Prestige Benefits Package
- Retirement savings contributions upon enrollment
- Restaurant and hotel discounts
Reporting directly to the General Manager, the Assistant General Manager will support in the management functions of the hotel operations. They will provide leadership for all of the hotel employees and the services that they provide. The AGM is expected to maintain a high level of integrity, service and hospitality at all times. This includes the duties, skills and attitudes expected of all employees.
In addition, the Assistant General Manager will:
- Provide supervision of front desk staff, including allocation of duties and follow-up to completion of tasks
- Provide supervision of room attendants
- Assist the General Manager with scheduling
- Provide training of front desk staff
- Ensure that room attendants are receiving appropriate training
- Assist the General Manager with recruitment
- Assist the General Manager with regular team meetings
- Order supplies and materials as necessary
- Maximize revenue and minimize costs as effectively as possible
- Assist the General Manager with Accounts Receivable, including company credit applications, invoicing and collections
- Develop a close working relationship with the Food and Beverage operation
- Monitor bus tours, room allocations, team or group rates and conference accommodations rates
- Assist the General Manager with the maintenance of the property
- Inform the lessees of special events and activities at the hotel
- Maintain an active involvement with WCB issues
- Complete other duties as assigned by the General Manager
What does an ideal candidate look like?
- Sees the development potential in others and encourages their growth as a leader
- Cares enough to confront situations when necessary
- Strong desire to get things done
- Has hotel experience, with a minimum of 2 years in a supervisory role
- Post-secondary education in hotel or business management considered an asset
- Must be legally entitled to work in Canada
Pay: $60,000.00-$62,000.00 per year
Benefits:
- Discounted or free food
- Extended health care
Work Location: In person
