Frontier Truck Rental is a locally owned and growing vehicle rental business in Smithers, BC. Frontier Truck Rental is part of Frontier Chrysler, a well-established local dealership with strong roots in the community. We operate a fleet of approximately 20–40 vehicles and are looking for a reliable, organized, and customer-focused Rental Coordinator to help manage the day-to-day rental operation.
This is a great opportunity for someone who enjoys working with people, is comfortable using computers, and takes pride in keeping vehicles clean, organized, and ready for customers. For the right candidate, there may also be room to grow into other roles within Frontier Chrysler over time.
About the Role
In this position, you will be responsible for managing rental bookings, preparing vehicles for customers, coordinating airport arrivals, and helping ensure the rental fleet is properly maintained, cleaned, insured, and ready to go.
This role will involve working from both our airport office and our in-store office location, depending on rental bookings, customer needs, and flight arrival times.
The successful candidate must be flexible with their schedule and available to be at the airport when flights arrive.
Responsibilities include:
- Managing rental reservations and customer inquiries by phone, email, internet, and in person
- Working from both the airport office and the in-store office location as required
- Preparing rental vehicles for customer pickup
- Cleaning vehicles inside and out before each rental
- Completing rental agreements and related paperwork
- Ensuring vehicles are properly insured before being rented
- Checking vehicles in and out with customers
- Inspecting vehicles before and after rentals
- Coordinating vehicle availability and fleet organization
- Being present at the airport when customer flights arrive
- Providing excellent customer service to all rental customers
- Using computers and rental systems to manage bookings, records, and customer information
- Communicating with management about fleet needs, maintenance, damage, or customer concerns
- Helping grow the rental business for Frontier Truck Rental
Requirements:
- Must have a valid driver’s licence
- Must own a reliable vehicle
- Must be good with computers
- Must be organized, dependable, and detail-oriented
- Must be flexible with working hours
- Must be comfortable dealing with customers in person, by phone, and online
- Must be able to work from both the airport office and in-store office location
- Must be able to clean and prepare vehicles for customers
- Previous rental, dealership, customer service, or sales experience is an asset, but not required
Hours and Compensation
This is a full-time position, approximately 40 hours per week. Hours are flexible and will depend on rental bookings, customer needs, and flight arrival times.
Wage is $20–$25 per hour, depending on current skills and experience.
Why Join Frontier Truck Rental?
Frontier Truck Rental is part of Frontier Chrysler, a locally owned dealership with strong roots in the Smithers community. We are looking for someone who wants to take ownership of the rental coordination process, help grow the business, and provide a great experience for every customer.
For the right candidate, this role may also create opportunities to grow into other positions within Frontier Chrysler as the business continues to expand.
Why Smithers?
Smithers is a vibrant mountain town with a strong sense of community, a growing economy, and year-round outdoor adventure, including skiing, fishing, biking, hiking, and more. It’s a great place to live, work, and raise a family.
Apply Today
If you are reliable, organized, customer-focused, and interested in helping coordinate and grow Frontier Truck Rental, please apply today with your resume through Indeed or email at - [email protected]
We thank all candidates who apply, but only those selected for an interview will be contacted.
Pay: $20.00-$24.00 per hour
Benefits:
- Company pension
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Work Location: In person
