20 meilleures offres (front office manager, st. albert, ab) (à pourvoir)

Manager, Product Knowledge & Training
Formations Inc —Edmonton, AB
- Vente
- Service à la clientèle
- Capacités de présentation
- Assurance Dentaire
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Assistant Manager - Edmonton Central/North
Sentinel Storage —Edmonton, AB
- 17 $ de l’heure
- Fins de semaine au besoin
- Hospitalité
- Vente
- Service à la clientèle
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il y a 9 jours
Bilingual Mechanical Administration - (French/English)
First Canadian Insurance Corporation —Sherwood Park, AB
- Bilingue
- Microsoft Word
- Microsoft Excel
- Bourses d'Études
- Programme d'Aide aux Employés
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Field Service Representative, Area Customer Service
Ricoh Canada —Edmonton, AB
- De 20 $ à 22 $ de l’heure
- Temps plein
- Port de charges lourdes
- Service à la clientèle
- Microsoft Office
- Assurance Dentaire
- Assurance Vision
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Chemical Administration Contract
First Canadian Insurance Corporation —Sherwood Park, AB
- Bilingue
- Microsoft Word
- Microsoft Excel
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il y a 4 jours
Dental Office Manager/Front
Dental Centre —Edmonton, AB
- De 25 $ à 35 $ de l’heure
- Temps plein
- Expérience administrative
- Réception
- Travail de bureau
- Assurance Dentaire
- Congés payés
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HR Generalist
Ketek Group Inc —Edmonton, AB
- Temps plein
- Microsoft Office
- Déplacements à prévoir
- Ressources humaines
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il y a 3 jours
Rooms Division Manager
Basecamp —Edmonton, AB
- 8 Heures
- Hospitalité
- Microsoft Office
- Hôtel
- Assurance Dentaire
- Assurance Vision
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il y a 13 jours
Front Desk Agent
Holiday Inn Express and Suites St Albert —St. Albert, AB
- 17 $ de l’heure
- Temps plein
- Hospitalité
- Service à la clientèle
- Hôtel
- Assurance Dentaire
- Assurance Vision
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il y a 1 jour
Office Manager
Zero Point Cryogenics —Edmonton, AB
- De 70 000 $ à 80 000 $ par an
- Temps plein
- Microsoft Word
- Microsoft Excel
- Port de charges lourdes
- Jours fériés payés
- Assurance Invalidité
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il y a 13 jours
Front Desk Administrator
Caron Transportation Systems —Sherwood Park, AB
- Embauche urgente
- Expérience administrative
- Compétences en informatique
- Travail de bureau
- Assurance Dentaire
- Assurance Vision
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il y a 13 jours
Administrative Services Supervisor
MNA —Edmonton, AB
- Fins de semaine au besoin
- Microsoft Office
- Bases de données
- Expérience administrative
- Congés payés
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il y a 10 jours
Recruitment Coordinator
Ledcor —Edmonton, AB
- Temps plein
- Travail hybride
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Administrative Assistant
Employee Benefit Funds Administration Ltd. —Edmonton, AB
- À partir de 24,24 $ de l’heure
- Temps plein
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Assurance Dentaire
- Programme d'Aide aux Employés
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il y a 13 jours
Service Leader
Chipotle —Edmonton, AB
- De 17,45 $ à 19,40 $ de l’heure
- Quart de jour
- Diplôme d'études secondaires
- Manipulation d'argent
- Restauration
- Assurance Dentaire
- Bourses d'Études
Front of House Supervisor
BP Terwillegar —Edmonton, AB
- De 19 $ à 20 $ de l’heure
- Temps plein
- Restaurant décontracté
- Sens de l'organisation
- Gestion du temps
Assistant Front Office Manager – Matrix Hotel
Matrix Hotel - 53 North Collection —Edmonton, AB
- Quart de soir
- Hospitalité
- Service à la clientèle
- Hôtel
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il y a 3 jours
Residential Services Representative
Parkbridge Lifestyle Communities —Spruce Grove, AB
- Temps partiel
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Assurance Dentaire
- Congés payés
il y a 2 jours
Front of House Manager
Boston Pizza International, Inc. —Edmonton, AB
- 17 $ de l’heure
- Temps partiel
- Restaurant décontracté
- Sens de l'organisation
- Gestion du temps
Front of House Manager
Boston Pizza —Edmonton, AB
- Fins de semaine au besoin
- Restaurant décontracté
- Sens de l'organisation
- Restauration

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : front office manager (st. albert, ab)

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Manager, Product Knowledge & Training

Formations Inc -
Edmonton, AB

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Détails du poste

Permanent

Profil recherché

Vente
Service à la clientèle
Études postsecondaires
Taxonomie
Capacités de présentation
Plateforme d'apprentissage en ligne
Conception pédagogique

Description complète du poste

Formations Inc. is a leading supplier and manufacturer of decorative and functional interior building products, with over 35 years of success supporting design, millwork, and building materials industries across Western Canada. We're a stable, well-respected organization with a tenured team and a family-first culture — we work hard, move quickly, and deliver results, while genuinely prioritizing balance, well-being, and long-term career growth.

Location: Edmonton, Alberta (Corporate Head Office)

Reports To: Director, Human Resources

Direct Reports: Not Applicable

About the Role

We're looking for a Manager, Product Knowledge & Training to build and lead a structured learning and development function at Formations. This role owns the design, development, and delivery of product knowledge, sales, customer service, supervisory, and management training across the organization — using a mix of internal expertise, vendor partnerships, and digital learning tools to grow a more capable, confident workforce.

You'll partner closely with Human Resources, Marketing, the Director team, and our Product Knowledge Specialist to identify learning gaps, build curriculum, and roll out training that drives real results on the floor, in the branches, and in front of customers. This is a hands-on, builder role for someone who enjoys creating training from the ground up and wants to see their work directly shape how people grow at work.

Key Responsibilities

Training Strategy & Department Participation

Partners with Human Resources, Marketing, and the Director team to craft annual training priorities and a multi-year curriculum plan that addresses product knowledge, sales, customer service, supervisory, and management gaps.
Builds a high level of product knowledge across all Formations distribution and manufactured products, including features, functionality, and technical aspects.
Stays current on trends in training & development, adult learning strategies, and vendor product training, bringing new ideas forward to leadership.
Establishes relationships with external consultants, vendors, and training firms to extend internal expertise where needed.
Prepares periodic reports and presents progress on learning and development goals to HR, Marketing, and Director-level stakeholders.

Learning & Training Development

Designs and leads training needs assessments in conjunction with HR, Marketing, and Branch Operations leadership to pinpoint gaps in product knowledge, sales, customer service, and supervisory/management skills.
Develops and deploys e-learning content using authoring tools such as Articulate Storyline and Articulate Rise 360, alongside a Learning Management System (LMS).
Leads the Product Knowledge Specialist and collaborates with subject matter experts to translate technical product information into engaging, accessible training content.
Designs and facilitates supervisory and management development programs in partnership with Human Resources.
Evaluates training effectiveness on an ongoing basis, tracking attendance, completion, and impact, and adjusts programming accordingly.
Researches and recommends new learning technologies and tools (e-learning authoring software, video editing tools, engagement and feedback platforms, etc.).
Travels to branch locations as needed to deliver and support training initiatives.
Coordinates warehouse and manufacturing training and skill development for supervisors and lead hands.
Builds a mentoring program connecting warehouse/manufacturing supervisors with Director-level mentors.

What You Bring

Post-secondary education in Adult Education, Instructional Design, Human Resources, or a related field, or equivalent experience.
Proven experience designing and developing training using Articulate Storyline and Articulate Rise 360.
A strong background in adult learning principles and instructional design, with the ability to translate technical or product knowledge into effective training content.
Working knowledge of instructional design models and frameworks, such as ADDIE (Analysis, Design, Development, Implementation, Evaluation) and Bloom's Taxonomy, to structure learning objectives and content.
Familiarity with adult learning theory (andragogy), including how to design for motivation, relevance, and varied learning styles in a workforce setting.
Experience applying evaluation models such as Kirkpatrick's Four Levels (Reaction, Learning, Behavior, Results) to measure training effectiveness and business impact.
Understanding of microlearning, blended learning, and scenario-based design principles to keep content engaging and digestible for a busy, frontline workforce.
Experience with Learning Management Systems (LMS) and digital/blended learning delivery.
Comfort working cross-functionally with HR, Marketing, and Director-level stakeholders to align training with business priorities.
Strong facilitation and presentation skills, with experience delivering both in-person and virtual training.
Self-starter who thrives building programs from the ground up in a growing, fast-moving organization.
Willingness to travel to branch locations as required.

What We Offer

Competitive compensation package with 100% company sponsored health and dental benefits
A generous flexible benefit program, including options for:
- Health Spending Account (HSA)
- Personal Spending Account (PSA)
- RRSP contributions

As part of our selection process, shortlisted candidates will be invited to complete a TRAITS Assessment. Participation in this assessment is mandatory to be considered for the role. We look forward to reviewing your application!

#INDHP

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front office manager emplois - st. albert, ab

Manager, Product Knowledge & Training

Assistant Manager - Edmonton Central/North

Bilingual Mechanical Administration - (French/English)

Field Service Representative, Area Customer Service

Chemical Administration Contract

Dental Office Manager/Front

HR Generalist

Rooms Division Manager

Front Desk Agent

Office Manager

Front Desk Administrator

Administrative Services Supervisor

Recruitment Coordinator

Administrative Assistant

Service Leader

Front of House Supervisor

Assistant Front Office Manager – Matrix Hotel

Residential Services Representative

Front of House Manager

Front of House Manager

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : front office manager (st. albert, ab)

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