15 meilleures offres (front of house manager, st. catharines, on) (à pourvoir)

Food & Beverage Manager
Great Wolf Lodge —Niagara Falls, ON
- De 65 000 $ à 70 000 $ par an
- Temps plein
- Port de charges lourdes
- Compétences en communication
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General Manager - Fallsview Restaurants
Canadian Niagara Hotels —Niagara Falls, ON
- De 70 000 $ à 85 000 $ par an
- Temps plein
- Hôtel
- Expérience en supervision
- Baccalauréat
- Assurance Dentaire
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Food and Beverage FOH Supervisor
Great Wolf Lodge —Niagara Falls, ON
- 47 000 $ par an
- Temps plein
- Port de charges lourdes
- Microsoft Office
- Restaurant
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Assistant Kitchen Manager
Crush Strategy Inc. —Niagara Falls, ON
- De 40 000 $ à 55 000 $ par an
- Temps plein
- Hospitalité
- Assainissement
- Gestion de restaurant
- Congés payés
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il y a 3 jours
Restaurant Manager
Restaurante Casa Fran —St. Catharines, ON
- De 70 000 $ à 90 000 $ par an
- Fins de semaine au besoin
- Hospitalité
- Gestion des stocks
- Service à la clientèle
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Hospitality Supervisor - Oaklands
Andrew Peller Limited —Niagara-on-the-Lake, ON
- De 23 $ à 25 $ de l’heure
- Temps partiel
- Hospitalité
- Expérience en supervision
- Certificat de premiers soins de base
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Hospitality Supervisor - Peller
Andrew Peller Limited —Niagara-on-the-Lake, ON
- 25 $ de l’heure
- Hospitalité
- Expérience en supervision
- Certificat de premiers soins de base
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Restaurant General Manager - Niagara-on- the-Lake
Abrielle —Niagara-on-the-Lake, ON
- De 50 000 $ à 60 000 $ par an
- 8 Heures
- Baccalauréat
- POS
- Diplôme d'associé
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Daytime Manager - Niagara-on- the-Lake
Abrielle —Niagara-on-the-Lake, ON
- De 45 000 $ à 55 000 $ par an
- 8 Heures
- Baccalauréat
- POS
- Diplôme d'associé
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General Manager - Fallsview Restaurants
Marriott International, Inc —Niagara Falls, ON
- De 70 000 $ à 85 000 $ par an
- Temps plein
- Hôtel
- Intelligence artificielle
- Restauration
- Assurance Dentaire
il y a 11 jours
Server/Manager
Ye Olde Squire Pub and Grille —Welland, ON
- De 17,20 $ à 25,00 $ de l’heure
- Temps plein
- Hospitalité
- Bar
- Expérience en supervision
- Heures d'arrivée et de départ flexibles
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Food & Beverage Manager
Canadian Niagara Hotels Group —Niagara Falls, ON
- De 50 000 $ à 55 000 $ par an
- Fins de semaine au besoin
- Expérience en gestion
- Gestion de restaurant
- Hôtel
- Assurance Dentaire
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Restaurant General Manager - Niagara-on- the-Lake
The Clayfield —Niagara-on-the-Lake, ON
- De 45 000 $ à 55 000 $ par an
- 8 Heures
- Hospitalité
- Bar
- Leadership
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Bar Manager - Niagara-on- the-Lake
The Clayfield —Niagara-on-the-Lake, ON
- De 45 000 $ à 55 000 $ par an
- 8 Heures
- Hospitalité
- Bar
- Leadership
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Daytime Manager
The Clayfield —Niagara-on-the-Lake, ON
- De 45 000 $ à 55 000 $ par an
- 8 Heures
- Hospitalité
- En présentiel
- Leadership
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Food & Beverage Manager

Great Wolf Lodge -
Niagara Falls, ON

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Détails du poste

Temps plein
De 65 000 $ à 70 000 $ par an

Profil recherché

Port de charges lourdes
Compétences en communication
Certificat Smart Serve

Description complète du poste

Great Wolf Lodge, Niagara Falls is Canada’s largest family indoor water park resort. Our little log cabin has theme suites, amazing attractions, fun daily events and activities, and delicious dining options. It’s a year-round world of play!

We take pride in creating an inclusive work environment in which all pack members are valued and celebrated. We are One Pack, committed to deepening our knowledge of each other’s backgrounds and making ourselves accessible to all members that need our support.

The Food & Beverage Manager is responsible for developing, implementing, and maintaining Great Wolf standards across all front-of-house food and beverage operations. This role provides leadership to Supervisors and Pack Members, fostering a culture that prioritizes exceptional guest service while driving revenue growth.

Essential Duties & Responsibilities

Team

Willingness to accept the most effective role.

Ensure customer service standards set by the Senior Director of Revenue Operations and Great Wolf Lodge are consistently met.
Oversee daily front-of-house Food & Beverage operations, including inventory control, forecasting, scheduling, administration, and payroll.
Create and maintain training materials for FOH service team members.
Plan and manage seating areas designated for F&B consumption only.
Provide leadership through accountability, positive motivation, and ongoing development of Pack Members.
Support the selection, orientation, training, scheduling, recognition, coaching, and discipline of Pack Members.
Communicate expectations clearly and provide timely performance feedback to support team success.
Collaborate closely with kitchen staff to communicate changes and operational needs in real time.
Contribute to department and organizational goals through effective leadership and operational excellence.
Ensure all department performance reviews are completed.
Close with an open mentality.
Keep all areas in like-new condition and website ready.

Guest

Ensure guests are greeted and acknowledged consistently, adhering to the 10/5 Rule.
Collaborate with vendors to enhance guest experiences through sponsored events.
Demonstrate creativity in marketing, menu development, and execution of unique events.
Foster a dynamic service culture that delights guests and exceeds expectations.
Ensure professional and efficient guest service, responding promptly to reasonable requests.
Maintain active floor presence to engage guests and gather feedback on service, food, and overall experience.
Design and support a service-focused environment that promotes excellence and guest satisfaction.
Communicate with guests in a professional and friendly manner.

Financial

Protecting company assets by adhering to policies and procedures.
Contribute to strategic planning by supporting operational standards in productivity, quality, and customer service while resolving issues as they arise.
Evaluate and implement process improvements to enhance operational and service efficiency.
Drive sales by identifying and addressing current and future customer needs.
Protect outlet assets by following established security policies and procedures.

Qualifications & Traits

Dedicated and enthusiastic food & beverage professional with a passion for delivering exceptional service in high-volume environments.
Strong leadership, organizational, and communication skills.
Motivates and fosters positive team relations.
Knowledgeable of current industry trends and directions.
Proficient in POS systems and computer software.
Proven success in achieving financial targets through budgeting and forecasting.
Smart Serve certified.

Physical Requirements

Capable of walking, standing, sitting, crawling, bending, twisting, reaching up to and including above shoulder level, crouching/squatting, and kneeling, for the duration of your shift.
Capable of climbing multiple flights of stairs. Dexterity of the fingers and hands with ability to squeeze hands, twist and rotate wrists and elbows.
Ability to do weight bearing tasks with arms, ex. lifting/using heavy pans, baking sheets, food pans etc.
Ability to work for extended periods in varying temperature ranges.
Ability to work in coolers or freezers for short periods of time.
Ability to do repetitive tasks for an extended period of time.
Visual acuity to see colour, near vision ability, tactile, smell and tasting abilities.
Capable of working in a loud environment.
Ability to lift, push and pull up to 80lbs.
Ability to lift 15lbs overhead.

Additional Requirements

Newly hired Pack Members must submit a completed police clearance to Human Resources. Employment may begin before the results are received, based on the Pack Member’s confirmation that they have no unpardoned criminal convictions. If the clearance reveals a conviction, the employer may terminate employment on a case-by-case basis, providing only the minimum notice required under the Employment Standards Act, 2000, with no additional notice or compensation.

Great Wolf Lodge is an equal opportunity employer. All applicable provincial and federal laws will be followed to ensure consideration without regard to race, colour, religion, sex, age, disability or other classification protected by law. Great Wolf Lodge will make reasonable accommodations for persons with disability in accordance with applicable law. It is our intention that all qualified applicants be given equal opportunity, and that selection will be made on job related factors. If you require any accommodation in the application process, please contact us.

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