4 meilleures offres (operations coordinator – order processing, st. catharines, on) (à pourvoir)

Operations Coordinator – Order Processing & Scheduling
Blue Dot Americas, Blue Dot Cold Storage, & Blue Dot Tank Lines —St. Catharines, ON
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- Expérience administrative
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Operations Coordinator – Order Processing & Scheduling

Blue Dot Americas, Blue Dot Cold Storage, & Blue Dot Tank Lines
St. Catharines, ON

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Détails du poste

Temps plein
De 50 000 $ à 57 000 $ par an

Profil recherché

Camion-citerne
Chaîne d'approvisionnement
Logistique
Système de gestion d'entrepôt
3PL
Expérience administrative
Systèmes de gestion des transports
Compétences en communication

Description complète du poste

We are seeking a highly organized and detail-oriented Operations Coordinator to own and run daily order operations across our tanker transport and 3PL businesses. This role coordinates order processing, scheduling, customer communication, and per-order time tracking through our TMS (Rose Rocket) to keep both operations running accurately and on time. The ideal candidate is comfortable living in operational software all day, disciplined about data accuracy, and self-directed enough to run a daily workflow without supervision. This is a build-it role with real ownership and clear metrics — an excellent opportunity to take a growing operation's order flow from good to seamless.

We measure this role on output — orders processed accurately, hours and accessorials logged per order, exceptions cleared — not on hours logged at a desk.

What you'll do

Process incoming tanker transport orders: review order data, correct errors, enter complete orders into Rose Rocket, coordinate scheduling, and confirm details with customers.
Process 3PL orders: confirm inventory, release orders, and communicate exceptions to clients.
Own customer communication — confirmations, follow-ups, and status requests.
Track and record time and accessorials on every order — waiting/detention time, extra stops, and driver hours and trips — accurately in Rose Rocket, and submit driver time data to accounting/payroll on schedule. (Accounting handles all invoicing and payroll processing; this role captures the data they work from.)
Ensure all order paperwork (BOLs, PODs, rate confirmations) is complete, correct, and filed so accounting and audits have what they need.
Resolve day-to-day order issues yourself; escalate to the Operations Manager only when something genuinely requires it.

What you need

2+ years in operations coordination, order administration, scheduling, dispatch support, or a similar detail-heavy administrative role — any industry. We'll teach you trucking; we can't teach attention to detail.
Comfortable working in operational software all day. You don't need TMS experience — you need to become fluent in Rose Rocket within 2–3 weeks (we'll test this).
Strong, clear written communication — most customer contact is by email.
Detail-disciplined and self-directed: you can run a daily workflow from a written process without supervision, and you catch missing time entries and paperwork before they cost the company money.

Nice to have

Tanker, bulk liquid, or fuel transport experience.
Familiarity with Rose Rocket or similar TMS/WMS platforms.
Logistics, transportation, or supply chain background.
Knowledge of Ontario & Quebec transport operations and regulations.

Why this role

You'll own the daily order and scheduling flow across two operations, with real accountability and clear metrics. This is a build-it role in a growing company, not a cog in a giant one.

To apply

Apply through Indeed with your résumé. Please answer the screening questions — applications that complete them are reviewed first.

Pay: $50,000.00-$57,000.00 per year

Ability to commute/relocate:

St. Catharines, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you have at least 2 years of experience in logistics coordination, 3PL, transportation administration, or supply chain operations?
This role requires working in logistics software (a TMS/WMS) for most of the day. Are you comfortable with that?
Describe a time you caught your own data-entry error before it reached a customer or accounting. What was it and how did you catch it?
A completed load ran 3 hours of waiting/detention time, but the driver's paperwork doesn't mention it. You're preparing the billing package for accounting. What do you do?
Have you worked with bulk liquid, fuel, or tanker freight? Briefly describe.

Work Location: In person

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