Virgil Animal Hospital has an immediate opening for a full-time Veterinary Assistant / Receptionist to join our team.
As an independently owned practice, we are built on a foundation of teamwork, communication, respect, and compassionate care. We pride ourselves not only on providing exceptional patient care, but also on fostering a supportive, positive, and collaborative work environment where every team member is valued.
This position is a blend of veterinary assistant and client care responsibilities, supporting both our medical team and our reception team. We are seeking a friendly, empathetic, outgoing, and hardworking individual who takes initiative, is eager to learn, and thrives in a busy environment while sharing our passion for helping pets and the people who love them.
Responsibilities
- Welcome clients and their pets in a friendly, professional, and compassionate manner
- Answer phones, emails, and client inquiries while providing excellent customer service
- Schedule appointments and assist with client communication
- Process payments and assist with front desk duties
- Assist with patient intake and gathering medical histories
- Compassionately handle and restrain patients during examinations, treatments, and procedures
- Assist veterinarians and technicians with examinations, procedures, treatments, and surgeries
- Prepare medications and assist with treatments as directed by the veterinary team
- Prepare, clean, sterilize, and maintain medical equipment, instruments, and surgery packs
- Clean and prepare examination rooms between appointments
- Help maintain a clean, organized, and efficient clinic environment
- Assist with laboratory duties, including collecting samples and running diagnostic tests
Qualifications
- High school diploma required
- Post-secondary education in an animal care-related program preferred
- Veterinary clinic experience is strongly preferred
- Client service or reception experience is considered an asset
- Excellent oral and written communication skills
- Strong interpersonal skills with the ability to interact professionally and empathetically with clients
- Reliable, motivated, and team-oriented
- Positive attitude and strong work ethic
- Eagerness to learn and grow within the role
- Ability to multitask and work efficiently in a fast-paced environment
- Basic knowledge of veterinary terminology and medical procedures is considered an asset
- Familiarity with Idexx Neo software is considered an asset
- Ability to lift and safely handle animals of various sizes and stand for extended periods
Compensation & Benefits
- Competitive wage: $18–24 per hour, based on experience, skills, and qualifications
- Medical and dental benefits for full-time employees
- Annual scrub allowance
- Generous personal pet care discount
- Supportive and respectful workplace culture
- Opportunities for continued learning and professional growth
Schedule
- Monday to Friday
- Day shifts
- No weekends
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job Types: Full-time, Part-time
Pay: $18.00-$24.00 per hour
Benefits:
- Dental care
- Extended health care
Experience:
- Front desk: 1 year (preferred)
- Veterinary: 1 year (preferred)
Work Location: In person
