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il y a 10 jours
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Service Greeter/Vehicle Porter

Tony Graham Toyota -
Nepean, ON

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Détails du poste

Temps plein
À partir de 19 $ de l’heure
Il y a 10 jours

Profil recherché

Accueil des clients
Anglais
Diplôme d'études secondaires
Conduite de véhicule
Orientation axée sur le service à la clientèle
Réglementation en santé et sécurité du travail (SST)
Transmission manuelle
Compétences en communication
Permis de conduire

Description complète du poste

Tony Graham Automotive Group

Job Title

Service Greeter/Vehicle Porter

Report to

Service Manager

Location

1855 Merivale Rd, Nepean, ON K2G 1E3 – On-Site

Hours of Work

Monday – Friday: 2 pm – 7 pm (Occasional Saturdays)

Employment Status

Full-time

Closing Date

Until filled

Who We Are?

The Tony Graham Automotive Group (TGAG) is a reputable and established business, with over 50 years in the Ottawa area. Our group consists of Tony Graham Toyota, Tony Graham Lexus, Kanata Toyota, Collision Center, and AADA Leasing. We recognize that our employees define us; we cannot deliver a great customer experience without a talented team. The car industry is a constantly changing, fast-paced industry that offers fulfilling careers and competitive salaries. It is a huge industry with jobs available in all segments, room for growth, and a wide array of choices for both those who are looking to jumpstart an exciting career or change career paths. We offer a unique, diverse and dynamic work environment.

Job Summary

The Service Greeter/Vehicle Porter’s primary responsibility is to be the ambassador of the Service Department. The Service Greeter/Vehicle Porter will ensure each customer is greeted in a friendly and professional manner and they are provided with direction regarding their service needs.

The Service Greeter/Vehicle Porter will ensure the utmost in quality customer service displaying professionalism and efficiency. The Service Greeter/Vehicle Porter will be an outstanding team player.

What we offer

You will work in a dynamic workplace with people who live the values of our organization and will enjoy many of the benefits and opportunities at Tony Graham Automotive Group, including:

Participation in TGAG group benefit plan after three months and participation in the RRSP/DPSP after one year
Reimbursement of recertification and designation costs
Professional development opportunities
Staff discounts on new and used car sales and parts and service rates
Paid birthday leave
Employees can purchase parts on behalf of their family members and obtain the employee discount

Reasons why you’ll enjoy working with Tony Graham Automotive Group

Career Development: Internal hiring is a big part of our recruitment process. We encourage our employees to strive for more challenging roles in the workplace
The safety of our employees is our top priority. We ensure that we stay compliant with the Ontario Occupational Health & Safety Act and Regulations
Paid Training/Professional development opportunities
Paid birthday leave – We offer our employees to have the opportunity to take their birthday off paid – (Applicable for only Full-Time Employees)
Welcoming work culture & great workplace environment

What you offer

Some of the tasks of this position include:

Ensure that customers are greeted promptly and professional upon arrival to the Service Department
Greeter will direct customers accordingly and provide assistance as required
Vehicle porter will ensure that vehicles are treated with respect and care
Moving vehicles on the lot; will be required to work in inclement weather (all seasons)
Provide general assistance within the dealership, as required and directed. Tasks may include but not limited to such duties as: sweeping indoors/outdoors, organizing files (work orders), etc.
Ensure compliance with Meet & Greet Customer Care (attached)
Attend and actively participating in scheduled Service Department meetings
Attend training /seminar courses as required
Ensure compliance with all policies and procedures of the Tony Graham Automotive Group.
Ensure compliance with all applicable legislation (i.e., Employment Standards Act, Occupational Health and Safety Act, Human Rights Code, Highway Traffic Act, etc.)
Any other responsibilities as required and/or as assigned

The successful candidate will have the following:

Education and Qualification

Completion of Secondary Education
Valid driver’s license and clear driving record
Able to drive auto and manual transmissions

Language

Fluent in English, oral and written

Skills

Mature personality and sound judgement skills
Effective interpersonal and communication skills
Effective conflict resolution & problem-solving skills
Customer focused

Abilities

Ability to work in a fast-paced environment and ensure attention to detail
Ability to work independently with minimal supervision
Ability to organize and manage workload, multiple & conflicting priorities and demands

Schedule:

Monday – Friday: 2:00 pm – 7:00 pm

Occasional Seasonal Saturdays

Pay Structure:

$19.00 per hour

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

Company events
Dental care
Disability insurance
Discounted or free food
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Store discount
Vision care
Wellness program

Ability to commute/relocate:

Nepean, ON K2G 1E3: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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