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Medical Office Assistant

Drella Health
Hamilton, ON

Postuler rapidement

Détails du poste

Temps partiel | Temps plein
De 19 $ à 22 $ de l’heure
Il y a 5 jours

Profil recherché

Phlébotomie
Cabinet médical
Classement
Systèmes de dossier médical électronique
Compétences en informatique
Terminologie médicale
Compétences en communication

Description complète du poste

Job Overview

We are seeking an experienced, dedicated, and organized Medical Office Assistant to join our healthcare team.
This is a dynamic role that blends front-desk reception with administrative and clinical support for physicians, playing a key role in ensuring our clinic runs smoothly and efficiently.

As the first point of contact for patients, you will be responsible for creating a welcoming atmosphere while managing the efficient day-to-day operations of the clinic.
The ideal candidate will have:

Excellent communication and interpersonal skills
Great attention to detail
Excellent computer skills
Familiarity with medical terminology
Experience with JUNO and OSCAR EMR systems
A strong work ethic and the ability to excel in a fast-paced, team-oriented setting
Capability to perform basic clinical tasks

Qualifications & Requirements

Minimum 1 year experience as a Medical Office Assistant.
Previous experience using JUNO and OSCAR EMR is required
Must have phlebotomy experience and be able to perform intramuscular (IM) injections confidently and safely.
Strong knowledge of medical terminology and administrative procedures.
Highly proficient in computer skills and administrative systems.
Excellent verbal and written communication skills.
Proficient in phone system operations and the use of basic office equipment.
Ability to multitask effectively in a fast-paced environment while maintaining high attention to detail.
Demonstrates a positive, professional attitude and a commitment to exceptional patient care.

Responsibilities & Duties

Greet patients warmly and assist with the check-in process.
Manage phone systems to handle incoming calls, schedule appointments, and address patient inquiries.
Manage clinic email correspondence, responding promptly and professionally to patient inquiries and processing incoming referrals, reports, and other communications
Manage entries from online intake forms, emails, and other sources of new patient requests to join the practice, ensuring they are processed and booked in a timely manner.
Maintain accurate patient records using JUNO and OSCAR EMR.
Verify patient insurance information and address billing inquiries.
Coordinate with healthcare providers to ensure timely patient care and follow-up.
Maintain physicians’ appointment schedules and ensure patients are booked appropriately.
Perform general administrative tasks including filing, data entry, scanning, faxing, and maintaining a clean and organized front desk area.
Assist physicians with basic clinical tasks, including taking bloods (phlebotomy) and giving intramuscular (IM) injections.
Ensure compliance with health regulations and uphold patient confidentiality standards.

Join our team and contribute to delivering high-quality healthcare services while ensuring an exceptional experience for our patients.

Job Types: Full-time, Part-time available

Schedule:

Monday to Friday
Weekends

Work Location: In person

Job Types: Full-time, Part-time

Pay: $19.00-$22.00 per hour

Application question(s):

Do you have current experience and confidence performing both phlebotomy (taking blood) and intramuscular (IM) injections?
Do you have minimum of 1 year experience working as a Medical Office Assistant in a family physician’s clinic?
Do you have phlebotomy and IM injection certificate ?
Are you an International Medical Graduate (IMG)?
Are you experienced and proficient in using JUNO and OSCAR EMR ?

Work Location: In person

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