2 meilleures offres (service advisor, stratford, on) (à pourvoir)

Service Advisor
Stratford Subaru —Stratford, ON
- De 55 000 $ à 70 000 $ par an
- Temps plein
- Service à la clientèle
- En présentiel
- Compétences en communication
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Automotive Service Coordinator
Strickland's Stratford —Stratford, ON
- De 18 $ à 20 $ de l’heure
- Temps plein
- Service à la clientèle
- Diplôme d'études secondaires
- Gestion du temps
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Service Advisor

Stratford Subaru -
Stratford, ON

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Détails du poste

Temps plein
De 55 000 $ à 70 000 $ par an

Profil recherché

Service à la clientèle
Compétences en communication
Gestion du temps

Description complète du poste

Full-Time | Customer-Focused | Fast-Paced, High-Volume Service Department

Stratford Subaru is a growing dealership known for consistent service standards and a strong customer reputation.

We are seeking a Service Advisor to join our service team. This role is responsible for managing the customer experience in the service department, from intake through completion, while working closely with Technicians to ensure service is delivered accurately, efficiently, and professionally.

Key Responsibilities

Greet customers and manage service appointments from intake through completion
Accurately document customer concerns and service requirements
Communicate clearly with Technicians and keep customers informed on progress and timelines
Review completed work with customers and address questions or follow-up needs
Ensure a clean, organized, and well-managed service lane
Complete post-service follow-up to confirm customer satisfaction
Maintain accurate records and documentation
Other duties as assigned

What We’re Looking For

1–2 years of relevant customer service experience
Automotive service experience is an asset, but not required
Strong communication skills and professional presence
High attention to detail and strong time management skills
Comfortable working in a fast-paced, high-volume environment
Team-oriented, organized, and accountable
Experience with PBS is considered an asset

Why Stratford Subaru

Competitive compensation and benefits
A well-established service department with strong processes and standards
Supportive leadership and a collaborative team culture
Ongoing training and development
Part of the UpAuto Group, offering long-term stability and growth

Job Details:

This role is required on a full-time, permanent basis
This position is posted to fill a current vacancy
The compensation for this role is $55,000-$70,000/year
Comprehensive benefits package available
Work Location: On-site at Stratford Subaru

This compensation encompasses base salary and vacation pay as required under Ontario Regulation 476/24 made under the Employment Standards Act, 2000.

We are committed to providing accessible employment practices in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please let us know.

The UpAuto Group is committed to providing equal employment opportunities to all individuals, regardless of their race, colour, religion, sex, gender identity, sexual orientation, national origin, disability, age, or any other characteristic protected by applicable law. We value diversity and believe that a diverse workforce enhances our ability to innovate, serve our customers, and create a more inclusive and dynamic workplace. We strive to create a work environment that promotes fairness, equity, and respect for all employees and applicants. Our commitment to equal opportunity employment is reflected in every aspect of our employment practices, including recruitment, hiring, training, promotion, compensation, benefits, and disciplinary actions.

Employment may be conditional upon completion of standard background checks, where applicable.
We do thank all applicants in advance, but only those selected for an interview will be contacted.
Thank you for your interest!

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Service Advisor

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