1 meilleure offre (parts advisor, terrace, bc) (à pourvoir)

Automotive Parts Associate
Canadian Tire Terrace —Terrace, BC
- De 17,85 $ à 20,00 $ de l’heure
- Temps partiel
- Vente
- Service à la clientèle
- Mathématiques de base
- Réductions Tarifaires
- Régimes de participation aux bénéfices
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il y a 2 jours

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Automotive Parts Associate

Canadian Tire Terrace
Terrace, BC

Postuler rapidement

Détails du poste

Temps partiel | Temps plein
De 17,85 $ à 20,00 $ de l’heure
Il y a 2 jours

Profil recherché

Vente
Service à la clientèle
Mathématiques de base
Caisse
Dactylographie
Compétences en communication

Description complète du poste

Canadian Tire Terrace is looking for an Automotive Parts Associate. The Automotive Parts Associate works in a fast-paced automotive environment that involves constant interaction with customer in person and over the phone, with the use of a computerized automotive parts look-up system. The role also involves interaction with outside vendors using various ordering processes and systems and a responsibility for maintaining the automotive retail floor.

Responsibilities and Tasks

Customer Service

Provides excellent customer service and ensures an ongoing commitment to the needs of the customer and their vehicle.
Smiles, makes eye contact with and greets customers.
Directs or guides customer to the location of requested items.
Answers questions and provides friendly advice and services to customers.
Responds to and handles customer inquiries, requests and concerns in a timely manner, over the phone and in person.
Handles multiple customers in an effective and efficient manner.
Deals with challenging situations in a professional manner.

Operations

Sources and orders automotive parts for customers through authorized suppliers.
Follows established procedures regarding the ordering and sale of parts to customers and the Service Department.
Processes returns, warranties and castings as required.
Ensures that retail basics tasks are executed efficiently (e.g., stocking, labels, facing, etc.).
Stocks shelves and merchandise display areas using modules and planograms as guidelines.
Locates products in the warehouse.
Operates computer and RF gun, and enters all relevant coding in Canadian Tire systems.
Complies with company, store, department, and Automotive Service Centre policies.
Abides by all health and safety programs and regulations. Reports any observed or potential hazards immediately.
Uses professional language and maintains a professional appearance (e.g., uniform, hygiene, grooming and name tag) when interacting with others.
Completes other tasks, as required.

Requirements

Demonstrated automotive subject matter knowledge and interest.
Basic math and typing skills.
Good working knowledge of automotive parts lookup system.
Ability to operate a cash register is an asset.
Ability to work under minimal supervision with computerized systems.
Experience in a similar role, in a Canadian Tire Store or Automotive Service Centre, is considered an asset.

Required Skills and Abilities

Successful candidates will demonstrate the following competencies:

Highly approachable, customer-oriented individual who thrives on offering exceptional service to customers.
Strong belief in the Canadian Tire Values of honesty, integrity and respect.
Ability to serve customers in a professional manner and to inspire their confidence and trust.
Ability to work effectively in a fast-paced, customer-focused environment.
Strong communication skills, ability to listen carefully and to give precise instructions.
Aptitude for building and maintaining interpersonal relations, both with customers and coworkers.
Ability to work in a team environment that provides assistance and support to co-workers to achieve common goals.
Ability to multitask, adapt and cope with challenging and changing situations.
Positive attitude, punctuality and solid work ethic.

Pay: $17.85-$20.00 per hour

Benefits:

Dental care
Extended health care
Life insurance
Profit sharing
Store discount

Work Location: In person

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Automotive Parts Associate

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