The Accounts Receivable (AR) Specialist is responsible for managing the full accounts receivable cycle, including invoicing, collections, cash application, and customer account management.
The ideal candidate brings strong accounting fundamentals, excellent communication skills, and a proactive approach to improving cash flow and maintaining positive customer relationships.
Key Responsibilities
Invoicing and Billing
- Generate and issue accurate customer invoices based on contracts, pricing, and delivery terms
- Ensure invoices are sent on time and through agreed channels (email, portals, EDI, etc.)
- Maintain billing schedules and resolve missing or incorrect billing information
- ·Support month‑end billing cut‑offs and reconciliations
Cash Application and Payment Processing
- Apply customer payments (EFT, ACH, wire, cheque, credit card) in an accurate and timely manner
- Investigate and resolve unapplied or misapplied payments
- Process credit card payments and prepare cheque deposits
- Manage customer pre-payments to ensure orders are processed in a timely manner
- Support transition initiatives from cheque payments to electronic payments
Collections, Disputes and Credit Control
- Monitor aging reports and follow up on overdue accounts
- Communicate professionally with customers regarding past‑due balances and negotiate payment plans
- Research and resolve invoice disputes (pricing, tax, freight, etc.), short‑payments and deductions
- Escalate high‑risk accounts in line with credit policies
Customer Account Setup and Management
- Review completed credit applications and validate information provided by customers
- Review and assign credit limits and payment terms for new accounts
- Maintain accurate customer account records and documentation
- Collaborate with Sales, Customer Care, and Operations to close issues
Reporting, Compliance and Process Improvement
- Prepare AR aging, DSO, and collection performance reports
- Reconcile AR subledger to bank statements and general ledger
- Support audits by providing documentation and reconciliations
- Ensure compliance with internal controls and accounting policies
- Identify and recommend process improvements to improve cash flow and efficiency
Core Competencies
Qualifications and Experience
- Graduate of a post-secondary institution (College or University) in Accounting and/or Business focus an asset
- Minimum 2 years of experience in Accounts Receivable or a similar accounting role
- Hands-on experience in billing, collections, and cash application
- Communicate effectively in English and French, both verbally and written
- Superior telephone manners and strong interpersonal skills
Technological Competencies
- Experience in Microsoft Dynamics 365 – Finance and Operations, Microsoft AX or other ERP system·
- Intermediate/Advanced knowledge of Microsoft Office (Excel, Word, PowerPoint)
- Familiarity with credit card payment systems and PowerBI reporting tools
Behavioural Competencies
- Maintain a high degree of integrity and ethical behaviour in all business activities and decisions
- Develop and maintain effective working relationships with team members, internal partners, customers and others using strong interpersonal skills
- Dedicated to meeting the expectations and requirements of internal and external customers
- Follow through on identified problems until resolution
- Establish and maintain harmonious professional relations by demonstrating respect for and sensitivity to others
Why Join Us
Work Environment
- Collaborative and supportive team environment
- Opportunity to improve processes and drive impact
- Exposure to a growing and dynamic organization·
- Competitive compensation and benefits
Compensation and Benefits
- Salary: up to $60,000
- Eligible for performance-based bonus of 10%
- Proportionate company matching RRSP up to 4%· after 1 year
- Medical benefits
Company Values
We partner with nature
To make our world more sustainable, we need growing solutions that are both safe and healthy. With everything we do, we must make sure nature and people benefit equally. We believe the answers to our agricultural challenges lie in nature itself. And in restoring the natural balance of our planet. That is why we partner with nature.
We work for growers
Founded by a grower ourselves, we never forget our roots. We provide growers worldwide with our products and knowledge. We understand their challenges and feel a strong responsibility to help them restore the natural balance in their crops. Through them, we contribute to making safe, high quality and affordable food available.
We keep improving
Driven by our mission, we are always on the lookout for new and better solutions. We continuously build our know-how and improve our processes, products and services to exceed our customers’ expectations. By staying open to new ideas and learning through trial and error, we remain pioneers in our field.
We build global networks
Collaboration is in our DNA. We know that to realize our ambition, we have to work together. Through our global network, we share our vision and knowledge, build valuable connections, and inspire others. Our global network is crucial, so safeguarding this network is just as important as building it. Together, we work towards our ultimate goal: 100% sustainable agriculture.
We are family
- We are a family company, and we treat each other as family. We care for, respect, and value each other. We are united through our shared values and strong belief in biological solutions and sustainable growing practices.
Pay: Up to $60,000.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care
Education:
- Bachelor's Degree (preferred)
Experience:
- Accounting: 2 years (required)
Language:
Work Location: In person
