3 meilleures offres (room attendant, tofino, bc) (à pourvoir)

Room Attendant
Best Western Tin Wis Resort —Tofino, BC
- À partir de 21 $ de l’heure
- Heures supplémentaires
- Hospitalité
- Expérience en gestion
- Service à la clientèle
- Assurance Dentaire
- Assurance Vision
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Room Attendant
Pacific Sands Beach Resort —Tofino, BC
- 20 $ de l’heure
- Fins de semaine au besoin
- Sens de l'organisation
- Nettoyage
- Compétences en communication
- Assurance Dentaire
- Programme d'Aide aux Employés
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Room Attendant
Wickaninnish Inn —Tofino, BC
- De 20 $ à 23 $ de l’heure
- Fins de semaine au besoin
- Anglais
- Hôtel
- Service aux visiteurs

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Best Western Tin Wis Resort —Tofino, BC
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : room attendant (tofino, bc)

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Room Attendant

Best Western Tin Wis Resort
Tofino, BC

Postuler rapidement

Détails du poste

Temps plein
À partir de 21 $ de l’heure

Profil recherché

Hospitalité
Expérience en gestion
Service à la clientèle
Diplôme d'études secondaires
Nettoyage
Service aux visiteurs
Gestion du temps

Description complète du poste

Housekeeper

Reports To

Housekeeping Manager

Job Summary

The housekeeper, under the direction of the Housekeeping Manager, will primarily be responsible to adhere to all appropriate workplace regulations and legislation regarding health and safety, accommodation standards, and company policies and procedures. This position will greet guests with a smile and answer their questions as required. This role will also be continually aware of, and maintain, the highest standards of professionalism by following the company dress code and/or wearing the company uniform. The housekeeper must possess high school diploma, GED, or equivalent and have work experience within the hospitality industry. You will be required to clean guests’ rooms as per standardized processes. You will be responsible cleaning common areas of the resort including breezeways, conference centre, offices, meeting rooms and kitchen areas. The primary role will be cleaning guest room accommodations, however from time to time you may be assigned other similar duties.

Competencies

Client/Customer Focus - Provides superior service to both internal and external customers.
Communication - Expresses and transmits information with consistency and clarity.
Cultural Sensitivity - Promotes an inclusive environment exemplified by understanding all cultural groups.
Organization - Able to create or maintain processes to ensure all relevant information or tools are easily accessible.
Problem Solving - Able to break down a situation into smaller pieces to identify key issues and figure out cause and effect relationships in order to solve. Use logic and analytical methods to come to realistic solution.
Professionalism - Demonstrates professional standards of conduct when governing interactions between individuals in a business environment.
Teamwork - Works cooperatively and effectively with others to reach a common goal. Participates actively in group activities fostering a team environment.
Self-starter- works without or little supervision

Job Duties

Adhere to all appropriate workplace regulations and legislation regarding health and safety, accommodation standards, and company policies and procedures
Greet guests with a smile and answer their questions as required. Always makes eye contact with everyone's path we cross.
Be continually aware of, and maintain, the highest standards of professionalism by following the company dress code and/or wearing the company uniform
Answer guest questions relating to the community, beaches and local activities including dining, current events, and attractions
Ensure outstanding customer service is provided to all guests throughout their stay with the hotel
Help to raise the standards within the Resort and bring new ideas about improvements.
Cleaning guest rooms in accordance with our operating process
Cleaning common area’s of the resort including breezeways, public restrooms, hot tub areas, and fitness facilities
Maintain work area in a clean and professional manner at all times, ensuring proper tools and equipment are available when needed
A clear understanding of using cleaning chemicals
Washing, drying, folding, ironing laundries within the resort
Maintain an ongoing knowledge of room locations, types of rooms , resort amenities, and knowledge of the area
Use various selling techniques to promote other services the hotel offers
Proactively attend to guest complaints in a professional manner
Clear understanding of the processes of cleaning, and staging guests rooms
Protect the health and safety of others by adopting safe work practices and reporting unsafe conditions immediately
Maintain the cleanliness and appearance of the hotel common areas and guest rooms
Inspect your personal protective equipment, ensure you have ample supply, and report and maintenance related items in guest rooms or on resort property.
Strive to advance your knowledge, skills, and abilities and consistently share these with others

Job Requirements

High school diploma, GED, or equivalent
Two years of related experience
Strong working knowledge of hospitality industry principles, methods, practices, and techniques
Ability to analyse and interpret the needs of customers and offer the appropriate options, solutions, and resolutions required
Ability to effectively communicate both verbally and in writing
Ability to prioritize and manage conflicting demands
Ability to work individually as well as part of a team
Demonstrated time management skills
High flexibility with strong interpersonal skills that allow one to work effectively in a diverse environment
Positive team attitude is a must

Work Conditions

Flexible hours including nights, weekends, and holidays
Interaction with customers/clients, and the public at large
High levels of stress and pressure
Occasional overtime
Working outdoors in all seasons may be required from time to time

Acknowledgement and Agreement

Best Western Tin Wis is an equal opportunity employer and strives to ensure that its hiring process meets the needs of all persons with disabilities. As such, Best Western Tin Wis will provide reasonable accommodation for any applicant, as requested during the hiring process.

Work Remotely

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

Dental care
Extended health care
Vision care

Experience:

housekeeping: 1 year (preferred)

Work Location: In person

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