Position Profile:
Humber River Health. Lighting New Ways In Healthcare.
Since opening our doors in 2015 as North America’s first fully digital hospital, we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team. At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.
At Humber River Health, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care!
Employment Status: Temporary Full-time
Duration: September 2026
Hours of Work: Monday to Friday, primarily day shift. Some evening work may be required.
Location: Humber River Health, Church site. Cross. Some travel may be required between Humber River Health’s sites
Labour Group: LiUNA
Reporting Relationship:
Hourly Rate: $34.470 – $35.616
Responsibilities:
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Organizes and oversees the daily operation of the clerical area
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Oversees all referrals to the kidney care clinic in collaboration with clinical/clerical staff
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Oversees and manages physicians KCC calendars and organizes opening and closing of clinics accordingly
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Prepares and Posts staff schedules in collaboration with manager; in adherence with collective
- Agreement(s) including creating and maintaining KCC clerical assignment sheets
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Ensures complete orientation/training of new clerical staff and/or new processes.
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Oversees the daily operation of the clerical areas and assigns job functions to clerical staff
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Facilitates/problem solves balancing of workload, brings unresolved issues to the attention of the manager
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Assists manager with Payroll entry
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Assists when needed in daily operation and is responsible for coverage during staff absences as required
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Collects statistics and data as well as metrics required for program reporting
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Maintains clerical and document supplies, complete supply orders for the department as needed
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Performs duties as delegated by manager/director
Qualifications::
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Minimum 3 years recent experience in a busy clinical environment required.
- Experience in a Nephrology or Kidney Care Clinic preferred.
- Completion of a Community College Medical Secretary Diploma or equivalent required.
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Experience with Meditech 6.0
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Exceptional communication skills, both oral and written
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Ability to work autonomously as well as in a team setting.
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Ability to work in a fast paced environment
- Comfortable with managing conflict among team members.
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Excellent organizational, prioritization and multi-tasking skills.
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Proven ability to provide excellent customer service on the telephone and in person
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Computer proficiency and knowledge of MS Office, Excel and Word required.
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Required positive attendance record
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Demonstrated ability to deal courteously and tactfully with patients, physicians and the public, including effectively responding to concerns that arise.
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An understanding of equity, diversity, and inclusion principles as they relate to health practices is an asset. Humber River Health values lived and learned experiences in addressing systemic barriers and advancing inclusive practices.
Applicants may be required to successfully complete full administrative testing, to include typing speed and MS Office.
Why choose Humber River Health?
At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows with our unwavering commitment to Staff, Physician and Volunteer engagement. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.
Humber River Health is committed to creating an inclusive, equitable and accessible workplace that reflects the diversity of our communities. Guided by our strategic direction to embed equity, diversity and inclusion in everything we do – and to address systemic barriers – we foster a culture where everyone feels respected, valued and empowered to contribute.
We welcome applications from individuals of all equity-deserving groups, including Indigenous peoples, racialized communities, persons living with disabilities, women, 2SLGBTQ+ individuals and seniors. We recognize that diverse identities and perspectives strengthen our ability to deliver safe, innovative and compassionate care.
As an equal opportunity employer, Humber River Health complies with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. We do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital status, family status, disability, or any other protected ground.
Accommodations are available throughout the recruitment process and employment. Please contact our recruitment team to discuss your needs confidentially.
This position is being posted in response to an existing vacancy at Humber River Health.
