Job Summary:
Position Overview:
Do you remember the last time you cheered so hard you lost your voice? Stood speechless after witnessing greatness? Or saw your favourite band play a triple encore? We do! And that’s why we do what we do and we want you to join us –be part of the Security Supervisor Team at RBC Amphitheatre where our staff are our crew members and have the unique opportunity to create an exceptional fan experience.
We’re looking for crew members to join our team as Security Supervisors!
Exceptional front-line customer service, willing to go above and beyond for both fans and fellow crew members, possess a positive “can-do” attitude …rain or shine -the show must go on!
Position Overview:
The Security Supervisor is responsible for supervising and coordinating activities of the security department staff within the venue. Duties may also include additional functions under the direction of the Security Manager and/or Operations Manager.
Job Functions:
- Direct and supervise security staff and security services for guests.
- Greet and assist guests by responding to inquiries and complaints.
- Oversee work assignments, hiring, training, employee evaluations and scheduled breaks of the security team.
- Ensure staff are well-informed on event specific details.
- Assist the Security Manager to ensure compliance with all policies and procedures that relate to the security department, as well as local, provincial, and federal laws and regulations.
- Communicate with the Security Manager any challenges and status of all assignments prior to the conclusion of the shift.
- Auditing /Assessment of 3rd party security (search protocols, position numbers etc.)
- Show CARE by participating in venue recycling efforts before, during and after the show.
- Role model and enforce safety, health, and security priorities.
- Write reports of daily activities and irregularities such as witnessed incidents, equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
- Must participate in Live Nation Canada zero waste/sustainability initiatives at the venue
- Other tasks as assigned by the Security Manager or Operations Manager
Qualifications:
- 2 years experience in a similar role preferred
- Valid Ontario Security Guard License required
- Valid Smart Serve
- Available at times for full-time work hours during the 2026 concert season
- Working knowledge of security operations, security equipment, safety practices in a business environment and enforcement procedures
- Strong strategic thinking and creative problem-solving skills
- Excellent verbal, written and interpersonal communication skills
- Acute sense of judgment, tact and diplomacy
- A strong-sense of teamwork and ability to execute programs
- Position requires constant walking, climbing stairs, lifting and carrying 50 lbs+ and occasional sitting
All crew members must be 18 years of age or older.
We thank all applicants for their interest, however, only those chosen for an interview will be contacted.
Applicants for employment in Canada must possess work authorization which does not require sponsorship by the employer for a visa.
Job Posting Compensation Range/Rate: $23.50 per hour
Physical Requirements/Work Environment
Sitting for extended periods of time at a computer station or work desk; stands and walks throughout the day; occasionally move about inside the office to access file cabinets, office machinery, etc.; uses hands and fingers to operate computers and office equipment for up to 8 hours each day; lifts up to 10 pounds regularly; exposed to typical office environment conditions and noise levels.
Employment Equity
Live Nation Canada strongly supports equal employment opportunity for all applicants regardless of race, colour, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by provincial and/or federal law. Accommodations for candidates with disabilities are available on request during all aspects of the recruitment and selection process. If accommodation is needed during the recruitment and selection process, please contact us and we will work with you to meet your accessibility needs.
Hiring Practices
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
This job description is a summary of duties that are expected to be performed. Duties outlined on this job description may not be all-inclusive, and can be modified at any time if requested by management.
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.
