Overview
At Swisspharme Inc, we specialize in creating customized skincare, cosmetic, body care, and health product solutions for leading brands across North America and global markets. With over 30 years of industry expertise and fully integrated in-house capabilities—including research & development, formulation, manufacturing, packaging, labeling, quality assurance, and creative design—Swisspharme is recognized as a trusted partner and innovator in the beauty and personal care industry.
We are seeking a highly motivated, results-driven Sales Manager / Sales Executive to join our growing team. This is an exciting opportunity for a high-calibre sales professional who thrives in a fast-paced, entrepreneurial environment and is passionate about building strong client relationships, driving revenue growth, and contributing directly to company success.
As a key member of a collaborative and hands-on team, the successful candidate will work closely with leadership, production, planning, QA/QC, regulatory, and manufacturing departments to deliver seamless turnkey solutions from concept to commercialization. This role requires a proactive and solution-oriented individual who is comfortable taking ownership, managing multiple priorities, and being actively involved in both strategic business development and day-to-day execution.
The ideal candidate brings strong B2B sales experience within skincare, cosmetics, private label, contract manufacturing, or technical sales environments, along with the professionalism, adaptability, and work ethic required to succeed in a dynamic growth-focused company.
This position is ideal for someone who enjoys working within a smaller team environment where collaboration, accountability, initiative, and hands-on involvement are highly valued. Fluency in English is required; Spanish is considered an asset.
Responsibilities
- Develop and manage a strong pipeline of leads for private label skincare and beauty products, including custom (“create”) formulations
- Guide clients through product development, component sourcing, packaging, labeling, branding, ingredient details, and regulatory requirements
- Serve as the primary point of contact for clients throughout the entire sales lifecycle—from initial inquiry through post-production—ensuring a seamless and professional customer experience
- Identify and pursue new business opportunities through proactive outreach, networking, telemarketing, trade shows, conferences, and industry events
- Manage and grow key client accounts while identifying opportunities for upselling, cross-selling, and introducing new product proposals based on performance and market trends
- Conduct inside sales activities and maintain strong follow-up practices to drive revenue growth and customer retention
- Manage the entire sales cycle from prospecting to closing deals while ensuring customer satisfaction and alignment with company objectives
- Develop tailored proposals, negotiate terms, and close deals effectively to meet client needs and company goals
- Coordinate and complete all required documentation while maintaining clear, timely, and accurate communication with clients and internal teams
- Maintain detailed records of client interactions, forecasts, and sales activities using Salesforce, NetSuite, or other CRM/ERP systems
- Collaborate closely with production, QA/QC, regulatory, planning, and costing teams to ensure all products meet compliance standards and customer specifications
- Participate in BOM and production meetings to align on project requirements, timelines, and execution details
- Maintain a rolling 6-month forecast/calendar to support production planning, regulatory compliance, and delivery timelines
- Coordinate logistics, including scheduling, order tracking, and preparation of all documentation required for production and delivery
- Support efficient workflow by assisting with Just-In-Time (JIT) component planning and maintaining strong attention to detail
- Contribute to business growth strategies by maintaining weekly pipeline reports and providing insights into market opportunities and sales trends
- Collaborate with marketing teams to enhance brand visibility, lead generation, and customer engagement initiatives
- Stay informed on industry trends, competitor activities, and emerging technologies relevant to sales and manufacturing operations
- Build and maintain strong relationships with internal teams and external partners while delivering a high level of customer service
- Organize and maintain confidential files, presentations, and documentation to ensure accessibility, accuracy, and compliance
Knowledge & Skills
- Strong organizational and time management skills with the ability to prioritize effectively in a fast-paced environment
- Excellent negotiation, interpersonal, and communication skills, both written and verbal
- Proven ability to manage multiple priorities and meet deadlines independently
- Self-motivated with strong problem-solving and relationship-building abilities
- Entrepreneurial mindset with a hands-on approach and strong sense of accountability
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
- Experience with Salesforce, NetSuite, or similar CRM/ERP platforms is considered an asset
- Knowledge of marketing principles and sales growth strategies
- Strong attention to detail and commitment to customer satisfaction
Experience, Education & Qualifications
- High school diploma required; post-secondary education in business, marketing, or a related field is considered an asset
- Minimum 5–7 years of experience in sales, preferably in skincare, cosmetics, manufacturing, private label, contract manufacturing, technical sales, or B2B environments
- Demonstrated success in business development, inside sales, telemarketing, or account management roles
- Strong understanding of private label or contract manufacturing processes is an asset
- Experience managing CRM systems and sales pipelines effectively
- Fluency in English required; Spanish proficiency is considered an asset
Work Environment & Travel
- This is a full-time in-office/on-site position requiring close daily collaboration with production, planning, QA/QC, regulatory, and management teams
- The role requires regular travel for client meetings, business development activities, industry trade shows, networking events, and partner visits
- The successful candidate is expected to be on the road visiting existing and prospective clients to build relationships, support account growth, and expand Swisspharme’s market presence
- Occasional flexibility in working hours may be required based on client schedules, events, or business needs
Physical Demands
- Prolonged periods of sitting, standing, and walking, including attendance at trade shows, conferences, and client meetings
- Manual dexterity required to operate computers, phones, and standard office equipment
Pay: From $85,000.00 per year
Benefits:
- Casual dress
- Dental care
- Extended health care
- On-site parking
- Vision care
Ability to commute/relocate:
- Scarborough, ON M1K 2A1: reliably commute or plan to relocate before starting work (required)
Application question(s):
- What is your favourite thing about B2B sales?
- What do you find to be your successes in your sales career?
- Have you worked in the skincare/beauty industry
Education:
- Bachelor's Degree (required)
Language:
- English (required)
- French (preferred)
Licence/Certification:
- Class G Licence (required)
- WHMIS Certification (preferred)
Location:
- Scarborough, ON M1K 2A1 (preferred)
Willingness to travel:
Work Location: Hybrid remote in Scarborough, ON M1K 2A1
