20 meilleures offres (senior customer service, toronto, on) (à pourvoir)

Senior Customer Service Representative - Fastfrate Group (Woodbridge)
Challenger Motor Freight Inc —Vaughan, ON
- De 43 000 $ à 53 000 $ par an
- Temps plein
- Service à la clientèle
- Microsoft Office
- Diplôme d'études secondaires
Postuler rapidement
il y a 12 jours
Senior Warehouse Manager ( Bilingual in Chinese)
Yami —Markham, ON
- De 80 000 $ à 125 000 $ par an
- Heures supplémentaires
- Bilingue
- Expérience en gestion
- Gestion des stocks
Postuler rapidement
il y a 1 jour
Senior HR Business Partner
The Minery —Toronto, ON
- De 76 000 $ à 80 000 $ par an
- Temps plein
- Ressources humaines
- En présentiel
- Intelligence artificielle
Postuler rapidement
Senior Lending Advisor - Yonge & St. Clair, Toronto, ON
Scotiabank —Toronto, ON
- Vente
- Salesforce
- Négociation
il y a 1 jour
Senior Project Manager-in office 5 days a week
Signifi Solutions Inc. —Mississauga, ON
- À partir de 75 000 $ par an
- Temps plein
- Microsoft Word
- Microsoft Excel
- Compétences en communication
Postuler rapidement
Senior Content / SEO Manager
Gelenk Networks Inc. (DBA GenVoice Telecom) —Markham, ON
- De 60 000 $ à 80 000 $ par an
- Temps plein
- Bilingue
- Anglais
- Marketing
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
Senior Systems Administrator
Applications on Networks —Toronto, ON
- Temps plein
- Azure
- Anglais
- Déplacements à prévoir
- Assurance Dentaire
- Congés payés
Postuler rapidement
Senior Business Transformation Manager
Moneris Solutions —Toronto, ON
- De 118 000 $ à 154 000 $ par an
- Temps plein
- Travail hybride
- Bilingue
- Anglais
- Capacités de présentation
- Régimes de participation aux bénéfices
- Congés payés
Senior Salesforce Software Developer
Moneris Solutions —Toronto, ON
- De 100 000 $ à 142 000 $ par an
- Temps plein
- Travail hybride
- Vente
- Salesforce
- DevOps
- Régimes de participation aux bénéfices
- Congés payés
Senior Underwriter (Contract)
Northbridge Financial Corporation —Toronto, ON
- De 66 000 $ à 100 000 $ par an
- Temps plein
- Travail hybride
- Service à la clientèle
Senior Inside Sales Associate
Westburne —Mississauga, ON
- Temps plein
- Vente
- Service à la clientèle
- Développement commercial
Postuler rapidement
Senior Accountant
Toronto Parking Authority —Toronto, ON
- De 75 593 $ à 88 933 $ par an
- Temps plein
- Microsoft Excel
- Microsoft Office
- Capacités de présentation
Senior Front End Developer
Moneris Solutions —Toronto, ON
- De 100 000 $ à 142 000 $ par an
- Temps plein
- Travail hybride
- Informatique
- Ingénierie
- Baccalauréat
il y a 4 jours
Senior Director, Corporate Billing
Pinnacle Search Group —Mississauga, ON
- De 185 000 $ à 200 000 $ par an
- Temps plein
- Travail hybride
- Baccalauréat
- Comptabilité
- QuickBooks
- Assurance Vision
- Heures d'arrivée et de départ flexibles
Postuler rapidement
il y a 2 jours
Sr. Account Executive– New Revenue Acquisition (Western Ontario)
AutoTrader.ca —Toronto, ON
- De 70 000 $ à 90 000 $ par an
- Vente
- Programme d'Aide aux Employés
Senior Customer Support Associate
Blackbaud —Toronto, ON
- Temps plein
- Bases de données
- Amélioration continue
- Sens de l'organisation
Operations Client Service, Senior Associate
State Street —Toronto, ON
- De 51 000 $ à 84 000 $ par an
- Temps plein
- Anglais
- Microsoft Office
- Finance
Senior Bilingual Customer Service Agent
Dye & Durham —Toronto, ON
- 50 000 $ par an
- Temps plein
- Télétravail
- Bilingue
- Microsoft Excel
- Service à la clientèle
Postuler rapidement
il y a 3 jours
Sr. Executive Administrator
Visa Canada Corporation —Toronto, ON
- De 61 635 $ à 95 760 $ par an
- Temps plein
- Travail hybride
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Plan d'actionnariat des employés
- Assurance Dentaire
Senior Manager, Customer Success Enablement
Jobber —Toronto, ON
- De 132 400 $ à 179 100 $ par an
- Temps plein
- Travail hybride
- Expérience en gestion
- Esprit d'analyse
- Gestion d'équipe

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : senior customer service (toronto, on)

En vous connectant à votre compte, vous acceptez les conditions d'utilisation, la politique relative aux fichiers témoins et la politique de confidentialité de SimplyHired.

Senior Customer Service Representative - Fastfrate Group (Woodbridge)

Challenger Motor Freight Inc -
Vaughan, ON

Postuler rapidement

Détails du poste

Temps plein
De 43 000 $ à 53 000 $ par an
Il y a 12 jours

Profil recherché

Service à la clientèle
Études postsecondaires
Logistique
Microsoft Office
Diplôme d'études secondaires
Compétences en informatique
Fret
Compétences en communication
Gestion du temps

Description complète du poste

Fastfrate Group is an equal opportunity employer committed to creating a diverse, inclusive, and accessible workplace. We welcome applications from women, visible minorities, Indigenous peoples, persons with disabilities, and all qualified individuals.
If you require an accommodation at any stage of the recruitment process, please contact us at [email protected] and we will work with you to meet your needs.

Fastfrate Company Profile:
Fastfrate Group is one of North America’s largest privately owned transportation and logistics providers. Built on innovation, speed, and reliability, our national network connects major North American markets through seamless rail and road solutions, giving customers the strength of a full-service logistics partner.
From TL and LTL to drayage, warehousing, fulfillment, and final mile delivery, the Fastfrate Group provides true port-to-door solutions. Our integrated service model delivers seamless, end-to-end transportation and logistics support designed to move business forward.

Being part of the Fastfrate Group offers meaningful career opportunities, professional growth, and the ability to contribute to a company that plays a vital role in keeping Canada moving.

Why you’ll love working here:

A workplace where you can learn, grow, and build your career
A culture that encourages new ideas and continuous improvement
Supportive leaders who provide guidance while giving you autonomy
A team-focused environment
A competitive total-rewards package, including group benefits and a company-sponsored retirement savings plan
Support for professional memberships, training, and certifications

The Opportunity:
This is your chance to join a team where your work truly makes an impact. In this role, you will contribute directly to the success of our customers, our operations, and the Fastfrate Group as a whole. You’ll work in a supportive environment that values collaboration, problem-solving, and continuous learning.
Role Summary:
Reporting to the Customer Service Supervisor, the Customer Service Representative is the first point of contact for Fastfrate Group customers from the initial booking, throughout transit, and until freight has successfully delivered. In addition, the Customer Service Representative interacts and communicates with internal partners to ensure the best possible customer service is provided from the start to end of transit for each customer’s loads.
Hours of Work:
Monday to Friday, 8:30am–4:30pm
Work Arrangement:
On-site
Position Type:
Non-Union
Employment Status:
Permanent
Compensation:
Salary: $43,000 - $53,000
Work Location & Environment:
9701 Hwy 50. Woodbridge, ON L4H 2G4
Office environment

Key Accountabilities:
In this role, you will:

Serve as the primary point of contact for customers regarding shipments and transportation services.
Respond promptly to customer inquiries via phone, email, and other communication channels.
Provide shipment status updates, delivery confirmations, and estimated arrival times.
Handle customer complaints, concerns, and service issues professionally and efficiently.
Maintain positive customer relationships through proactive communication and problem resolution.
Investigate and communicate delays, exceptions, damages, shortages, and missed deliveries.
Escalate service failures and operational concerns to the appropriate departments
Provide customers with proof of delivery (PODs), invoices, and shipment documentation upon request.
Support continuous improvement initiatives aimed at enhancing customer satisfaction and operational efficiency.
Performs other duties as required

Qualifications
We’re looking for someone who brings:
Education & Experience:

High school diploma or equivalent required.
Post-secondary education in Logistics and Transportation, or a related field is considered an asset.
Minimum 1–3 years of customer service experience, preferably in the transportation, logistics or freight industry.
Knowledge of LTL, FTL, and general transportation operations is considered an asset.

Skills & Attributes:

Demonstrated commitment to customer satisfaction with a strong customer-focused approach.
Excellent verbal and written communication skills, with the ability to interact professionally with customers, drivers, and internal departments.
Strong problem-solving and conflict-resolution abilities, with a proactive approach to identifying and resolving service issues.
Highly organized with exceptional attention to detail and the ability to manage multiple priorities in a fast-paced environment.
Proficient computer skills, including experience with Microsoft Office applications and email platforms.
Knowledge of transportation, logistics, and freight operations, including LTL and FTL shipping processes, is considered an asset.
Ability to work independently while contributing positively within a team environment.
Professional, enthusiastic, and adaptable, with a strong work ethic and a positive attitude.
Strong time management skills and the ability to meet deadlines while maintaining accuracy and service quality.
Ability to analyze information, make sound decisions, and effectively coordinate solutions between customers and operations teams

How To Apply:
If you’re interested in joining our team, please submit your application through our online career portal. We appreciate all applicants; however, only those selected for an interview will be contacted.
Disclaimer: We use some technology-based tools, which may include artificial intelligence (AI), to support application screening; however, all hiring decisions include human review.

Postuler rapidement

Affinez votre recherche

senior customer service emplois - toronto, on

Senior Customer Service Representative - Fastfrate Group (Woodbridge)

Senior Warehouse Manager ( Bilingual in Chinese)

Senior HR Business Partner

Senior Lending Advisor - Yonge & St. Clair, Toronto, ON

Senior Project Manager-in office 5 days a week

Senior Content / SEO Manager

Senior Systems Administrator

Senior Business Transformation Manager

Senior Salesforce Software Developer

Senior Underwriter (Contract)

Senior Inside Sales Associate

Senior Accountant

Senior Front End Developer

Senior Director, Corporate Billing

Sr. Account Executive– New Revenue Acquisition (Western Ontario)

Senior Customer Support Associate

Operations Client Service, Senior Associate

Senior Bilingual Customer Service Agent

Sr. Executive Administrator

Senior Manager, Customer Success Enablement

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : senior customer service (toronto, on)

Related Searches

Outils pour les chercheurs d'emploi

Outils Employeurs

Parcourir

Garder le contact