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Volunteer Resources Coordinator

SickKids -
Toronto, ON

Postuler dès maintenant

Détails du poste

Il y a 2 jours

Profil recherché

Microsoft Excel
Études postsecondaires
PeopleSoft
Sens de l'organisation
SharePoint
SIRH
Ressources humaines
Compétences en communication
Gestion du temps

Description complète du poste

About SickKids

Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of Healthier Children. A Better World.

Don't miss out on the opportunity to work alongside the world's best in paediatric healthcare.

Position Description

As a Volunteer Coordinator on the Volunteer Resources (VR) Team, you will work collaboratively to support departments across the organization with their volunteer needs through oversight and day-to-day management of Volunteer Programming. You will support volunteers through their entire journey at SickKids from onboarding to off-boarding including growth and development opportunities, performance management and recognition and engagement programming. If you are creative, innovative, and looking for a role that positively impacts the lives of patients, families, and staff this role might be for you.

Here's What You'll Get To Do:

Partner with the departments at SickKids regarding volunteer needs, requests, and program design; identify strategies to support needs that are aligned with the Hospital's values and strategic plans
Oversee the recruitment and onboarding process of volunteers, including reviewing job postings, interviews, and delivering orientation
Manage volunteer relationships throughout their terms, including monitoring volunteer performance and addressing behavioural and performance issues in partnership with volunteer Supervisors
Seek out opportunities for program growth and development, and continuous improvement initiatives to enhance the volunteer experience
Develop and track KPIs to measure program success and identify initiatives to improve KPIs as needed
Provide policy recommendations and support the policy review process
Contribute to projects and initiatives to advance the Volunteer Resources function and provide cross-coverage to colleagues across other volunteer programs.
Oversee volunteer engagement initiatives and reward and recognition programs
Provide on-site support to volunteers; create a welcoming and friendly environment and address in-person issues/concerns

Here's What You'll Need

Essential Requirements

Post-secondary degree or diploma in Human Resources, Volunteer Management, or an equivalent combination of education and experience
3 years' experience within Volunteer Administration or equivalent field
Demonstrated experience with conflict resolution/issue management
Confidence in public speaking/training large groups
Excellent time management and organizational skills working in a fast-paced environment with multiple, sometimes conflicting priorities and frequent interruptions
Effective listening skills complemented by an ability to provide clear, useful feedback and coaching to staff and volunteers
High level of sound judgment, confidentiality, problem solving, diplomacy and relationship building skills
Strong interpersonal and communication skills in dealing with people at all levels of the organization
Proficient Office365 skills and knowledge (SharePoint; MS Forms, Excel)

Assets

Certification in Volunteer Administrative (CVA) or willingness to obtain certification
Experience using VSysOne Software/PeopleSoft or familiarity with HRIS systems

Our Commitment to Diversity

SickKids is committed to championing equity, diversity and inclusion in all that we do, fostering an intentionally inclusive and culturally safe environment that reflects the diversity of the patients, families and communities we serve. Learn more about workplace inclusion.

Accessibility & Accommodation

If you require accommodation during the application process, please reach out to our aSKHR team. SickKids can provide access and inclusion supports to eligible candidates to support their full engagement during the interview and selection process as well as to ensure candidates are able to perform their duties once successfully hired. If you are invited for an interview and require accommodation, please let us know at the time of your invitation to interview. Information received related to access, inclusion or accommodation will be addressed confidentially.

How To Apply

Technical difficulties? Email [email protected] with a short description of the issues you are experiencing. We will not accept resumes sent to this inbox but we are happy to respond to requests for technical assistance.

Tip: Combine your cover letter and resume into ONE document of 20 pages or less as you cannot upload multiple documents as part of your application.

Every application is reviewed by a human recruiter and all hiring decisions are made by people. In some cases, AI-assisted tools are used to help review applications based on job-related qualifications.

All positions posted on the SickKids Hospital's Careers Site represent current vacancies, unless otherwise posted in the job description.

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Volunteer Resources Coordinator

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : volunteer coordinator (toronto, on)

About SickKids

Position Description

Our Commitment to Diversity

Accessibility & Accommodation

How To Apply

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