Join a Challenger
At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions.
We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences.
What's kept us moving? The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward.
If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity.
We can’t wait to get to know you!
The Manager, Financial Intelligence Unit, plays a leadership role in the AML department while also contributing specific subject matter expertise on Anti-Money Laundering and Anti-Terrorist Financing (AML/ATF) investigations. This position primarily assists the Associate Director, FIU in the maintenance and leadership of AML Investigations and work with the team members as a mentor. The Manager reports to the Associate Director, FIU to assist in managing investigations, employee performance, training and managing service level agreements. The role requires managing, ongoing coaching and training, and providing feedback on investigations and case assessments to the Investigators. You will determine whether sufficient suspicion exists of money laundering, financing of terrorism or other criminal activities, to justify making the report to FINTRAC. The environment is often fast-paced and requires the effective time management of multiple tasks and projects.
- Supports the Associate Director, FIU in the implementation, oversight, and management of an effective AML/ATF program with respect to investigation and reporting activities.
- Act as a SME to provide specialist advice, guidance, training, and direction to the Investigators on money laundering, financing of terrorism and related issues, to help action case reviews and investigations within defined timelines and help achieve departmental goals.
- Manages the Unusual Transactions Report (UTRs) escalation process and act as second level review for the Suspicious Transaction Reports (STRs) prior to submission to FINTRAC.
- Directly manage the performance of the investigators within the AML FIU, including supporting of goal and target setting, quality monitoring, career development, and learning and training opportunities.
- Works to ensure adherence to established AML/ATF policies and procedures with respect to investigations and reporting thresholds and standards.
- Seek guidance and assistance when required from the Associate Director and identifies and escalates AML/ATF related issues, trends, and risks when necessary
- Supports initiatives to streamline processes and introduce new efficiencies to AML/ATF related activities by initiating requests and leveraging technology and automation to achieve results.
- Ensures staff are trained on due diligence techniques and provides ongoing training to address gap or new developments in accordance with existing FIU operations.
- Assists with the testing of systems and reports, including playing a supporting role in the implementation of new technology.
- Collaborates with Associate Director, FIU to provide guidance, regulatory interpretation, training and other assistance on appropriate standards and business practices to team members to support the Bank’s AML/ATF activities.
- Depending on capacity, plan, conduct, and complete risk-based investigations for alerts identified from adverse media, name screening, sanctions, terrorism financing, UTRs etc.
- Collaborate with the AML team on various initiatives that may overlap throughout various projects and processes or when support is needed due to shifting priorities.
- Additional accountabilities as required.
- Assesses and escalates to Associate Director, FIU key statistics relating to performance, timelines and other key performance indicators.
- Contributes to remediation of any audit findings from regulators, AML monitoring and testing activities, or Internal Audit department.
- Provide feedback to a team of Investigators and establishes a two-way working relationship with direct report(s) to solicit their views on the working environment, potential changes affecting their work and continuous improvement opportunities.
- Works collaboratively with members of the AML leadership team.
- Builds and sustains a team that is capable of monitoring ML/TF, delivering and maintaining the performance required for the department, including coaching and the creation and implementation of training and development plans.
- Promotes a positive work environment that fosters collaboration, innovation, and synergies.
- Empowers staff with resources and tools to be successful in the role.
- Participates in various internal/external workshops/seminars/conferences to remain current in the AML/ATF landscape (e.g., maintain CAMS, ACFCS, etc. certification).
- A university degree, preferably in Business, Law, or Accounting.
- Strong AML background, preferably 5+ experience in conducting investigations in Canadian Banking.
- Strong experience providing coaching and feedback.
- CAMS/CFCS is an asset.
- Direct exposure in managing investigations and regulatory reporting.
- Subject matter expertise of FINTRAC reporting.
- Excellent analytical, risk assessment and investigation skills for the purpose of reaching reasoned and sound conclusions with arguments that support the decision reached.
- Strong knowledge of relevant predicate offences.
- Ability to successfully handle multiple competing priorities and work independently with minimal supervision.
- Detail oriented and strong time management skills in order to manage workload and ensure established benchmarks are met.
- Excellent written and verbal communication skills, and the ability to gather, assess/evaluate and present complex information in a simple and concise manner.
- Proficient knowledge of Microsoft Office (Word, Excel, and PowerPoint) including v-lookups, pivot tables, macros, etc.
- Proficient knowledge of SQL, Power BI, and Tableau.
- Proficient knowledge of internet/web navigation and willing to learn new applications as needed.
- Knowledge of French an asset.
What we offer [For full-time permanent roles]
\uD83D\uDCB0 Competitive discretionary bonus
✨ Market leading RRSP match program
\uD83E\uDE7A Medical, dental, vision, life, and disability benefits
\uD83D\uDCDD Employee Share Purchase Plan
\uD83D\uDC76\uD83C\uDFFD Maternity/Parental top-up while you care for your little one
\uD83C\uDFDD Generous vacation policy and personal days
\uD83D\uDDA5 Virtual events to connect with your fellow colleagues
\uD83C\uDF93 Professional development and comprehensive Career Development program
\uD83D\uDC9B A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
The incumbent will be working hybrid and in office time will be spent working from EQ Bank’s additional office space located at 2200-25 Ontario Street, Toronto, ON.
Equity, Diversity & Inclusion
EQ is committed to building an inclusive, accessible environment where every employee feels valued, respected, and supported. We believe our organization is stronger — and our people thrive — when we honour and celebrate diverse experiences, identities, and perspectives. We’re equally committed to supporting your growth, both professionally and personally.
We provide a barrier‑free recruitment process and work environment. If you require accommodations at any stage, we will work with you to ensure you can bring your best self to the process and beyond.
As part of our recruitment process, EQ uses AI to help screen, assess, and/or select applicants for this position. All AI-enabled outputs are reviewed and validated by our talent team. All candidates considered for hire must successfully complete a criminal background check and credit check. While we appreciate every application, an EQ recruiter will contact only those whose skills and experience most closely match the requirements of the role.
EQB Inc. (TSX: EQB) is the parent company of Equitable Bank, the country's seventh-largest Schedule I bank by assets, which operates EQ Bank, Canada's Challenger Bank™. EQB Inc. serves nearly 4 million Canadians and manages approximately $150 billion in combined assets under management and administration.
To learn more, visit eqb.investorroom.com and eqbank.ca.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
