1 meilleure offre (collection agent singlepoint, toronto on) (à pourvoir)

Bilingual French First Party Collector
SinglePoint Group International —Toronto, ON
- 20 $ de l’heure
- Travail hybride
- Bilingue
- Microsoft Excel
- Microsoft Outlook
Postuler rapidement
il y a 4 jours

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Bilingual French First Party Collector
SinglePoint Group International —Toronto, ON
Contact past due customers by phone, request payment & negotiate appropriate payment arrangements, within authorized limits; Send correspondence to delinquent/…
20 $ de l’heure
Postuler rapidement
il y a 4 jours

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Bilingual French First Party Collector
SinglePoint Group International —Toronto, ON
Contact past due customers by phone, request payment & negotiate appropriate payment arrangements, within authorized limits; Send correspondence to delinquent/…
20 $ de l’heure
Postuler rapidement
il y a 4 jours

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Bilingual French First Party Collector

SinglePoint Group International -
Toronto, ON

Postuler rapidement

Détails du poste

Permanent
20 $ de l’heure
Il y a 4 jours

Profil recherché

Bilingue
Français
Microsoft Excel
Microsoft Outlook
Anglais
Mathématiques
Compétences en informatique
Compétences en communication
Gestion du temps

Description complète du poste

Are you entrepreneurial, energetic, and competitive? If you want to roll up your sleeves and take ownership of this opportunity apply today! We are searching for a highly motivated, enthusiastic, and committed Bilingual French First-Party Collection Officer with 5 or more years of experience in the industry.

Acting as a change agent, the Bilingual French First-Party Collection Officer is responsible for accurately processing information and effectively negotiating and arranging payment terms. This position directly reports to the Operations Manager.

We are recruiting for a full-time representative within Canada to work flexile schedule requiring:

Tuesday and Wednesday 11:30am to 8pm
Thursday and Friday 9am to 5:30pm
Saturday 8:30am to 5pm

Responsibilities

Provide excellent service and ensure exceptional execution results in the collection of financial loans
Conduct collections calls for all past due accounts
Contact past due customers by phone, request payment & negotiate appropriate payment arrangements, within authorized limits; Send correspondence to delinquent/collection customers
Use defined procedures to arrange and coordinate firm payment arrangements within established risk policy for our collection customers; Assess and mitigate risk by referring accounts for further action
Document call activity details in Collections system to reflect action taken; Update customer account information with e.g. commitments to pay, amounts & dates, collection call updates
Apply tact, diplomacy & resourcefulness; Handle objections & excuses, apply soft calling techniques, where appropriate, to effectively manage & control situations
Perform to regulatory standards and best practice on collections
Achieve individual collection targets, in order to meet Department and Company goals;
Maintain and submit reports for review by collection management
Complete other collection responsibilities, as assigned

Experience/Qualifications

At least 1 year of prior experience in a First-Party Collection Agency
Must be fluent in French and English
Excellent oral and written communication skills for consistent collection calls
Good math skills with the ability to perform basic calculations quickly
Strong organizational and time management skills
Good understanding of Microsoft Excel and Outlook
Strong computer operating skills
Ability to adapt in a fast-paced environment
Desire to learn and further your career

Compensation: $20.00/hour

Join a winning team today!

We are an equal opportunity employer. Accommodations are available upon request at any point in the selection process. #HP

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Bilingual French First Party Collector

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