Client Advisor
Dean Davidson Design Inc. —Toronto, ON
- À partir de 22 $ de l’heure
- Logiciels de GRC/CRM
- Service à la clientèle
- Marchandisage
Postuler rapidement
Part-Time Client Advisor
Dean Davidson Design Inc. —Toronto, ON
- À partir de 22 $ de l’heure
- 8 Heures
- Logiciels de GRC/CRM
- Service à la clientèle
- Marchandisage
Postuler rapidement

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Client Advisor

Dean Davidson Design Inc.
Toronto, ON

Postuler rapidement

Détails du poste

Permanent
À partir de 22 $ de l’heure

Profil recherché

Vente au détail de luxe
Logiciels de GRC/CRM
Transactions de vente au détail
Compétences en vente (compétences interpersonnelles)
Développement des relations avec la clientèle
Fidélisation de la clientèle
Service à la clientèle
Marchandisage
Amélioration des processus
Shopify
Développement des relations avec la clientèle
Vente de mode au détail
Caisse
Service à la clientèle
Orientation vers les ventes
Orientation axée sur le service à la clientèle
Aménagement de présentoirs
Expérience en commerce de détail
Expérience en vente et service à la clientèle
Systèmes de point de vente
Compétences en communication
Interaction avec les clients
Marketing
Amélioration des processus opérationnels

Description complète du poste

Job Description - Client Advisor (Full time, On-site)

About Dean Davidson Design Inc.:Dean Davidson (DD) is a well-known Canadian jewelry line with a studio based in downtown Toronto at 145 Berkeley St. Since launching in 2007, Davidson has become a celebrated designer and his creations have been featured in Vogue, Harper’s Bazaar and InStyle. Today, the collection can be found in over 250 select boutiques and department stores across the globe. Dean Davidson was nominated for Accessory Designer of the Year at the 2016 and 2017 Canadian Arts & Fashion Awards.
Job SummaryWe are looking to add a Full-Time Client Advisor to the team who will display Dean Davidson’s exceptional sales and service standards across the organization at our Retail Showroom.If you love jewelry, have past luxury sales experience and can thrive in a fast-paced growing environment, this may be the perfect opportunity for you! You will be the first point of contact and the voice of Dean Davidson when assisting our customers. This means a positive attitude and excellent verbal and written communication skills are a must.You will be a pivotal part of the customer experience and play a key role in the brand new in-person shopping experience at Dean Davidson!
Responsibilities:

Engage, communicate with and drive business through various channels: In Store, Email, Phone, Text Message, etc.
Achieve positive results in personal sales by focusing on relationship selling, building a client base and offering exceptional customer service.
Maintain an awareness of all product knowledge information, current promotions and marketing initiatives.
Ensures that the boutique is presentable and appealing from the shopper’s perspective by assisting in merchandising, display maintenance and showroom housekeeping
Manage ongoing customer relationships utilizing our CRM tools
Accurately and efficiently complete all sales transactions and maintain proper inventory and sales accountabilities at POS registers
Assist with identifying areas of process, policy and service improvement, identifying trends based on customer feedback to flag for the rest of the team.
Supporting Gems by You bracelet-making classes, assisting with pop-up activations in the city, and helping with sponsorship marketing activities

Qualifications:

Strong sales and customer service experience within a retail environment (luxury fashion preferred);
Experience with Shopify, Shopify plus and/or other POS systems is an asset
Ability to build and foster-long lasting, productive client relationships and create a loyal customer following
Excellent communication and interpersonal skills
Passion for providing exceptional customer service and prioritizing customer needs
Organized and have a meticulous attention to detail
A problem solver that enjoys learning about every aspect of the business
Enjoy working and thrive in a fast-paced environment with flexibility and support for others
Toronto-based, weekend availability

Employee Perks:

Annual allowance for personal purchases and 50% friends and family discount.
A bright and comfortable workspace with healthy and delicious snacks/drinks.
Work-life balance is important to us! We love getting together for monthly social events.

Location:We are located in Toronto’s trendy Corktown neighborhood with easy access by transit.This is a part time, permanent, on-site position. Candidates must be eligible to work in Canada.We are an equal opportunity employer. Accommodations are available upon request.
Job Type: Full-time
Work days:

Wednesday, Thursday, Friday, Weekends as needed

Experience:

luxury fashion sales: 3 years (preferred)
Customer service: 3 years (preferred)

Work Location: In person

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Part-Time Client Advisor

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Job Description - Client Advisor (Full time, On-site)

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