12 meilleures offres (metergy solutions, toronto on) (à pourvoir)

Customer Relations Specialist (Contact Centre, Spanish)
Metergy Solutions —Toronto, ON
- De 48 000 $ à 55 000 $ par an
- Travail hybride
- Espagnol
- Microsoft Excel
- Anglais
- Régimes de participation aux bénéfices
- Assurance Dentaire
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Meter Data Analyst
Metergy Solutions —Toronto, ON
- De 54 000 $ à 66 000 $ par an
- Travail hybride
- Microsoft Excel
- Microsoft Office
- SQL
- Régimes de participation aux bénéfices
- Assurance Dentaire
Postuler rapidement
Meter Operations Analyst
Metergy Solutions —Toronto, ON
- De 50 000 $ à 70 000 $ par an
- Travail hybride
- Microsoft Excel
- Service à la clientèle
- Ingénierie
- Régimes de participation aux bénéfices
- Assurance Dentaire
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Accounts Payable Analyst
Metergy Solutions —Toronto, ON
- De 50 000 $ à 65 000 $ par an
- Travail hybride
- Microsoft Excel
- Systèmes PGI
- Finance
- Régimes de participation aux bénéfices
- Assurance Dentaire
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il y a 14 jours
Team Lead, Settlements
Metergy Solutions —Toronto, ON
- De 65 000 $ à 75 000 $ par an
- Travail hybride
- Esprit d'analyse
- Sens de l'organisation
- Affaires
- Régimes de participation aux bénéfices
- Assurance Dentaire
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Meter Technician
Metergy Solutions —Toronto, ON
- 25,65 $ de l’heure
- Télétravail
- Compétences rédactionnelles
- Outils manuels
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Operational Excellence Consultant (Engineering)
Metergy Solutions —Toronto, ON
- De 60 000 $ à 80 000 $ par an
- Travail hybride
- Microsoft Excel
- Ingénierie
- Affaires
- Régimes de participation aux bénéfices
- Assurance Dentaire
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il y a 7 jours
Business Intelligence Manager
Metergy Solutions —Toronto, ON
- De 100 000 $ à 130 000 $ par an
- Travail hybride
- Microsoft Excel
- Maîtrise
- SQL
- Régimes de participation aux bénéfices
- Assurance Dentaire
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Business Intelligence Analyst
Metergy Solutions —Toronto, ON
- De 60 000 $ à 75 000 $ par an
- Travail hybride
- Microsoft Excel
- Informatique
- SQL
- Régimes de participation aux bénéfices
- Assurance Dentaire
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il y a 5 jours
Meter Engineering Co-op
Metergy Solutions —Toronto, ON
- De 25 $ à 27 $ de l’heure
- Travail hybride
- Analyse de données
- Esprit d'analyse
- Gestion de projet
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3 h
CAD Draftsman Co-op
Metergy Solutions —Toronto, ON
- De 25 $ à 27 $ de l’heure
- Travail hybride
- AutoCAD
- Microsoft Office
- Diplôme d'études secondaires
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3 h
Meter Design Engineering
Metergy Solutions —Toronto, ON
- De 65 000 $ à 75 000 $ par an
- Travail hybride
- AutoCAD
- Google Suite
- Ingénierie
- Régimes de participation aux bénéfices
- Assurance Dentaire
Postuler rapidement

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Customer Relations Specialist (Contact Centre, Spanish)

Metergy Solutions -
Toronto, ON

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Détails du poste

Permanent
De 48 000 $ à 55 000 $ par an

Profil recherché

Investissement
Espagnol
Microsoft Excel
Centre d'appels
Anglais
Diplôme d'études secondaires
Étiquette au téléphone
Compétences en communication

Description complète du poste

About Metergy Solutions Inc. (“Metergy”)

Metergy has the energy, rapid growth and excitement of a startup, together with a rock-solid, recession-proof business that has a 45 year track record. We’re a technology company that drives huge carbon emission reductions. This is a once-in-a-career opportunity.

As one of North America’s most experienced submetering providers, Metergy has brought turnkey solutions to clients for over 45 years. Metergy supplies, installs and remotely reads meters to measure individual suite consumption of electricity, water, gas, and thermal energy in multi-residential and commercial buildings, and bills and collects for the cost of commodities and administrative charges for the services provided. The business model allows for long-term recurring revenue through an innovative Submetering as a Service (SaaS) model. Submetering is proven to reduce in-suite energy consumption by 40%, driving decarbonization efforts for Metergy’s clients. This performance has enabled Metergy to issue green bonds and obtain green financing.

Positioned as the #1 submeter provider in the New York and Canadian markets, and one of the largest in North America, Metergy has more than 900,000 contracted meters, issues over 4M utility bills annually and has over 500 team members. Metergy is a portfolio company of Brookfield Infrastructure Partners. Brookfield is one of the world’s largest investors, owners and operators of infrastructure assets across the utilities, transport, energy, data and sustainable resources sectors. This sponsorship provides Metergy with access to large-scale capital, infrastructure investment expertise and global reach.

Our Mission

Provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good.

At Metergy, we don’t just believe in our people; we champion them. When individuals feel valued, supported, and inspired to grow, incredible things happen. That’s why we’re thrilled to be recognized as a Great Place to Work for the second consecutive year! This achievement reflects our unwavering commitment to building a workplace that’s respectful, inclusive, and high-performing.

Come be part of a team that leads with passion, thrives on positivity, and delivers with precision. We’re proud of who we are and even prouder of where we’re headed.

Metergy office location is in Markham but will be moving to North York toward the end of 2026!

Position Summary

This position is accountable for enhancing the customer experience through providing timely, helpful and professional assistance to customers who contact us.

Responsibilities

Responding to telephone service requests in a fast-paced environment on a queue; incoming calls
Participate in special projects and initiatives as assigned
Ensure timely resolution of all inquires
Electronic customer inquiries; Processing forms, applications and customer service requests emails
Researching, analyzing and providing resolution to customer billing complaints
Scheduling customer payment arrangements
Recording and tracking detailed customer interactions and transactions
Initiating and handling all inbound and outbound calls on delinquent accounts
Escalating accounts according to Collections policies and procedures.
Displaying professional telephone etiquette when communicating with customers
Set up disconnections and reconnections
Report preparation and analysis on outstanding balances

Requirements

Must have previous call centre experience in an inbound call centre environment and/or experience with direct customer interaction in a service-oriented environment.
Minimum high school diploma or equivalent experience / training.
Spanish communication skills
Clear and effective communication skills (in English -both oral & written with excellence in spelling and grammar)
Ability to remain calm and professional in stressful situations
Ability to manage conflict
Utility, Telecom Industry Experience is considered an asset
Detail oriented, analytical and inquisitive
Strong problem-solving skills.
Ability to work in a fast-paced environment.
Good keyboarding skills with experience with both Word and Excel software
Experience working in multiple systems
Ability to adapt to a changing environment
Strong organizational and prioritization skills

Any shown ranges reflects base salary. We offer discretionary bonus and additional benefits, including health and retirement, as part of our total rewards program.

Benefits & Perks

Fully company covered heath and dental benefits from day 1

Company funded Health Spending Account

Plan for retirement with Deferred Profit Sharing Plan (DPSP) and RRSP Matching

Grow with us! We provide support for continuous learning.

Paid personal and sick days on top of your vacation

Summer hours to enjoy the weather

Company sponsored social events & more!

This posting is for an existing vacancy.

Our recruitment process includes accommodation for applicants with disabilities. All accommodations will consider the applicant’s accessibility needs due to disability and are available upon request.

Metergy uses artificial intelligence (AI) for interview notetaking purposes. Metergy does not use AI to screen, assess, or select candidates.

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metergy solutions emplois - toronto on

Customer Relations Specialist (Contact Centre, Spanish)

Meter Data Analyst

Meter Operations Analyst

Accounts Payable Analyst

Team Lead, Settlements

Meter Technician

Operational Excellence Consultant (Engineering)

Business Intelligence Manager

Business Intelligence Analyst

Meter Engineering Co-op

CAD Draftsman Co-op

Meter Design Engineering

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : metergy solutions (toronto on)

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