14 meilleures offres (sentrex health solution, toronto on) (à pourvoir)

Bilingual Patient Care Navigator (Remote)
Sentrex Distribution Inc. —Markham, ON
- Du Lundi au Vendredi
- Télétravail
- Bilingue
- Service à la clientèle
- Anglais
- Programmes de Bien-être
- Assurance Dentaire
Bilingual Senior Care Navigator - East Coast (Remote)
Sentrex Health Solutions Inc. —Markham, ON
- Télétravail
- Bilingue
- Service à la clientèle
- Anglais
- Programmes de Bien-être
- Assurance Dentaire
Senior Care Navigator - East Coast (Remote)
Sentrex Health Solutions Inc. —Markham, ON
- Télétravail
- Bilingue
- Service à la clientèle
- Anglais
- Programmes de Bien-être
- Assurance Dentaire
QA Specialist - Deviation and CAPA
Sentrex Distribution Inc. —Markham, ON
- De 65 000 $ à 80 000 $ par an
- Du Lundi au Vendredi
- Travail hybride
- Bilingue
- Anglais
- Baccalauréat
- Programmes de Bien-être
- Assurance Dentaire
Accounts Receivable Billing Manager
Sentrex Distribution Inc. —Markham, ON
- De 85 000 $ à 97 500 $ par an
- Du Lundi au Vendredi
- Travail hybride
- Finance
- Esprit d'analyse
- Baccalauréat
- Programmes de Bien-être
- Assurance Dentaire
Junior Billing Analyst
Sentrex Distribution Inc. —Markham, ON
- De 45 000 $ à 55 000 $ par an
- Du Lundi au Vendredi
- Travail hybride
- Microsoft Excel
- Sens de l'organisation
- Pas de déplacements
- Programmes de Bien-être
- Assurance Dentaire
Pharmacy Assistant - Remote (Alberta)
Sentrex Pharmacy Group Inc. —Markham, ON
- 8 Heures
- Télétravail
- Microsoft Word
- Microsoft Excel
- Port de charges lourdes
- Programmes de Bien-être
- Assurance Dentaire
il y a 6 jours
Solution Architect (Kroll & Sage)
Sentrex Distribution Inc. —Markham, ON
- De 115 000 $ à 133 500 $ par an
- Du Lundi au Vendredi
- Travail hybride
- Azure
- Informatique
- DevOps
- Programmes de Bien-être
- Assurance Dentaire
Senior Accountant
Sentrex Distribution Inc. —Markham, ON
- De 80 000 $ à 100 000 $ par an
- Du Lundi au Vendredi
- Travail hybride
- Microsoft Excel
- Systèmes PGI
- Esprit d'analyse
- Programmes de Bien-être
- Assurance Dentaire
il y a 12 jours
Director, Patient Programs (Hybrid - Markham, ON)
Sentrex Health Solutions Inc. —Markham, ON
- De 140 000 $ à 150 000 $ par an
- Du Lundi au Vendredi
- Travail hybride
- Esprit d'analyse
- Mathématiques
- Gestion de projet
- Programmes de Bien-être
- Assurance Dentaire
il y a 5 jours
Senior Director, Patient Programs (Hybrid - Markham, ON)
Sentrex Health Solutions Inc. —Markham, ON
- De 175 000 $ à 185 000 $ par an
- Du Lundi au Vendredi
- Travail hybride
- Soins infirmiers
- Maîtrise
- Esprit d'analyse
- Programmes de Bien-être
- Assurance Dentaire
il y a 5 jours
Senior Director National Pharmacy Operations - Hybrid (Markham, ON)
Sentrex Pharmacy Group Inc. —Markham, ON
- De 190 000 $ à 195 000 $ par an
- Du Lundi au Vendredi
- Travail hybride
- Esprit d'analyse
- Sens de l'organisation
- Leadership
- Programmes de Bien-être
- Assurance Dentaire
Part-time Infusion Nurse (Mississauga, ON, on-site)
PerCuro Clinical Research Ltd —Mississauga, ON
- De 45 $ à 48 $ de l’heure
- Temps partiel
- Certification RCR
- Sens de l'organisation
- En présentiel
- Programmes de Bien-être
- Assurance Dentaire
Part-time Infusion Nurse (Etobicoke, ON, on-site)
PerCuro Clinical Research Ltd —Toronto, ON
- De 45 $ à 48 $ de l’heure
- Temps partiel
- Certification RCR
- Sens de l'organisation
- En présentiel
- Programmes de Bien-être
- Assurance Dentaire

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Bilingual Senior Care Navigator - East Coast (Remote)
Sentrex Health Solutions Inc. —Markham, ON
Support timely patient enrollment, telephone support, maintenance calls, adherence follow-up, and ongoing case management as required by the assigned program.
Bilingual Patient Care Navigator (Remote)
Sentrex Distribution Inc. —Markham, ON
A Bachelor’s degree in a related field or equivalent work experience. Acts a liaison and provides ongoing feedback to the Manager based-on observations in the…

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Bilingual Patient Care Navigator (Remote)

Sentrex Distribution Inc. -
Markham, ON

Postuler dès maintenant

Détails du poste

Permanent

Profil recherché

Bilingue
Français
Service à la clientèle
Anglais
Service aux patients
Microsoft Office
Bases de données
Esprit d'analyse
Baccalauréat
Sens de l'organisation
Compétences en informatique
Compétences en communication

Description complète du poste

Position Type: Full Time

Department: Clinic Solutions

Work Location: Canada

Work Arrangement: Remote

Work Hours: Monday to Friday, Standard Business Hours (EST)

Travel Required: No

A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services.

Come and join our team! But first, let us tell you why we love working here:

We are 100% Canadian with locations across the country
State-of-the-art facilities to provide high-quality products and services
The opportunity to be a part of a winning, high-performing team
Collaborative, engaging workplace culture – we are passionate about our people!
Flexible working environment that promotes a healthy work-life balance
Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year

The Opportunity:

At Sentrex, we thrive when our people thrive. We are currently looking for a Patient Care Navigator to be the supportive force that empowers our Clinic Solutions programs. The ideal candidate will be a proactive problem solver with exceptional communication skills, and a meticulous attention to detail. The Patient Care Navigator will be responsible for managing initiation of patient enrollments, reimbursement process, and service coordination for patients who have been enrolled with Sentrex. The Patient Care Navigator will provide continuous support for patients by utilizing their impeccable customer service skills and available resources to ensure patients have easy access to their prescribed therapy in a timely manner.

A Day in the Life (What you will do here):

Responsible for the timely enrollment of the patients into the Patient Support Program.
Responds to calls, emails and voicemails in a very efficient and friendly manner.
Navigates the Canadian reimbursement landscape with ease and confidence to secure coverage for various disease states, products, and testing.
Develop strong relationships with patients, caregivers, and their healthcare team by infusing confidence, trust, security, and relief.
Sets and processes tasks on time, and as required, to ensure an optimal patient and Physician experience.
Ensures patient services are coordinated and tracked in a timely manner resulting in quick and continued access to therapy.
Prioritizes conflicting needs; handles all matters expeditiously, proactively, and follows-through on tasks to successful completion.
Electronically updates the Customer Relationship Management (CRM) and provides patients and clinics with timely proactive updates.
Successfully completes critical aspects of deliverables with a hands-on collaborative approach.
Reports Adverse Events / Severe Adverse Events (AE / SAEs) by following SOP guidelines.
Requirement to maintain outlined service levels for various clients, projects and initiatives.
Fosters and promotes a spirit of teamwork while working with various internal business units.
Acts a liaison and provides ongoing feedback to the Manager based-on observations in the field and feedback from customers as it pertains to quality of services, training, and other areas of importance.
Completes all relevant reports (billing, time sheets, expenses, mileage, validate CRM reports, etc.) as per specified timelines and as per required standards.
Participates in building relationships crucial to the success of the organization, and manages a variety of special projects, some of which may have organizational impact.
Always maintains professionalism, and strict confidentiality with all materials, and exercises discretion when interfacing with the business.
Additional duties as required and as determined by your Manager.

What you need to ensure you are set up for success:

A Bachelor’s degree in a related field or equivalent work experience.
Previous experience working within a specialty pharmacy considered a strong asset.
Experienced in disease state areas such as Dermatology, Hepatology and/or Gastroenterology.
Experience working directly with Physicians, with a comprehensive understanding of patient flow.
Proficiency in Microsoft Office suite, phone systems, and experience working with databases (i.e., ERP/CRM). Extensive computer and software skills.
Previous experience working within a Patient Support Programs required.
Strong organizational skills with the ability to handle changing priorities effortlessly and independently.
Able to accurately input information into various paper and electronic forms, with attention to detail and accuracy being essential.
Self-directed individual who can work independently with minimal supervision.
Knowledge of private and public reimbursement structure, systems, and the process to navigate, is required.
Must be able to work from home and have a quiet, private home office space.
Excellent verbal and written communication skills in English and French
Strong analytical skills including interpretation of regulation and legislation.
Knowledge of the pharmaceutical distribution industry is required.
Excellent interpersonal skills, customer service, problem-solving, and conflict resolution skills.

What makes you a great fit for this team:

Your commitment to providing a high level of service to your internal and external clients.
You are highly adaptable with a track record of success during times of growth and organizational change.
You have a proven track record of developing trust and influence at multiple levels.
You demonstrate an impactful and candid communication style.
You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders.

Why join Sentrex?

We value our employees! Our permanent full-time employees are provided with a:

Competitive Salary and generous vacation entitlement
Wellness Program (5 paid days off for your well-being!)
Paid Sick Days
Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
Employee & Family Assistance Program
RRSP Matching Program

Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture.

We encourage you to apply and accept all applications. We realize that not every candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!

Accommodations can be made available upon request for those candidates taking part in the selection process.

Sentrex hiring managers may use artificial intelligence tools to assist them in the recruitment process.

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