11 meilleures offres (helpdesk technician, vancouver, bc) (à pourvoir)

Help Desk Technician Level 2
Prime Image Technologies —Burnaby, BC
- De 45 000 $ à 60 000 $ par an
- Temps plein
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Programmes de Bien-être
- Assurance Invalidité
Postuler rapidement
IT Support Technician
Artemis Gold - Blackwater Project —Vancouver, BC
- De 69 222,40 $ à 86 528,00 $ par an
- Du Lundi au Vendredi
- Azure
- Microsoft Outlook
- Informatique
- Assurance Invalidité
- Assurance Dentaire
il y a 1 jour
Field Technician
Connectra Technologies —Vancouver, BC
- À partir de 35 $ de l’heure
- Contrat
- Service à la clientèle
- Anglais
- Microsoft Office
Postuler rapidement
il y a 5 jours
IT Technician
MARLOSS IT —Vancouver, BC
- De 19 $ à 25 $ de l’heure
- Temps partiel
- Azure
- Windows
- Déplacements à prévoir
Postuler rapidement
il y a 6 jours
IT Site Support Technician
Milestone Technologies, Inc. —Vancouver, BC
- 64 000 $ par an
- Linux
Desktop Support Technician L1
Milestone Technologies, Inc. —Vancouver, BC
- Google Suite
- Windows
- Réseaux informatiques
il y a 6 jours
Intermediate MSP IT Technician (3+ Years Experience)
Forbes IT Solutions Ltd. —North Vancouver, BC
- À partir de 55 000 $ par an
- Temps plein
- Anglais
- En présentiel
Postuler rapidement
il y a 3 jours
Systems Analyst (IST Whistler)
F12.net —Vancouver, BC
- Temps plein
- SharePoint
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
Desktop Support Engineer (Dispatch /Part-Time)
Axiom Technologies —Vancouver, BC
- Service à la clientèle
- Windows
- Compétences en communication
il y a 11 jours
Field Support Specialist
Nucleus —Vancouver, BC
- De 60 000 $ à 70 000 $ par an
- Temps plein
- Travail hybride
- Azure
- Service à la clientèle
- Microsoft Office
Postuler rapidement
Bilingual Service Desk Analyst - Analyste du bureau de service Bilingue
Compugen Inc —Canada
- De 23 $ à 26 $ de l’heure
- Travail hybride
- Bilingue
- Informatique
- Dépannage de logiciel

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IT Support Technician
Insix —Markham, ON
Accurately log work orders/help desk tickets and resolutions into help desk software management system. Prioritize work orders/help desk ticket according to…
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Desktop Support Engineer (Dispatch /Part-Time)
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Have A+ certification & at least one certification from either Cisco or Microsoft. Constantly monitor the individual queue to resolve routine and non-routine…
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : helpdesk technician (vancouver, bc)

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Help Desk Technician Level 2

Prime Image Technologies -
Burnaby, BC

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Détails du poste

Permanent | Temps plein
De 45 000 $ à 60 000 $ par an

Profil recherché

Microsoft Word
ConnectWise
Microsoft Excel
Microsoft Outlook
Service à la clientèle
Anglais
Microsoft Office
Expérience administrative
Amélioration continue
Compétences en communication
Active Directory

Description complète du poste

PrimeImage Technologies is a local, privately owned business technology solutions provider headquartered in beautiful Vancouver, BC. They support businesses across the lower mainland with an extensive portfolio of IT services and solutions.

At present they seek a talented, hard-working and highly motivated Help Desk Technician (Level 2) to join their high performing team. This tight knit and hard-working group are swamped with the demand for their exceptional skills, expertise and services. Clients rely on quality of their work, prompt response times and commitment to their business success.

If you thrive in a team environment, think quickly on your feet and have a strong client service orientation, we invite you to apply for this position opening.

Responsibilities:

Responding to first line remote support requests for computer, mobile device, and networked equipment related issues, as scheduled by the service dispatcher
Document any and all changes to client environments while always maintaining industry "Best Practices" within all client sites.
Follow existing checklists and business processes to ensure a consistent result for routine and common tasks
Access industry resources including software updates, drivers, knowledge bases, and FAQ resources to aid in tech support resolutions
Providing excellent client service to all users, both internal and external to the organization
Ability to work on your own to troubleshoot and resolve issues without needing step-by-step instructions
Participation in processes to create and continually improve client and internal facing documentation as needed
Some other duties as assigned by team lead

Required Skills

Minimum 1 year experience working with ConnectWise Manage
Minimum 2 years of recent experience working in a managed IT services provider (MSP)
Very strong English written communication skills
Very strong English oral communication skills
Ability to work well with others especially when working on complex scenarios while maintaining a high level of professionalism
Possess exceptional and natural customer service skills
Minimum 2 years experience with setting up users and managing Active Directory
Minimum 1 year experience in Office 365 environments in an administrative capacity
Be proactive in nature, identifying problems in advance and looking for continuous service improvement opportunities
In-depth knowledge and experience with Microsoft Office products, including Outlook, Word, Excel
Must own a vehicle that can be used for onsite visits to clients in the BC lower mainland

What We Offer

Ongoing training
3 weeks paid vacation
Health and wellness program
Extended health benefits after probation period
Group RRSP Plan w/ RRSP matching
Ability to work from home (maximum 2 days per week) or in office (minimum 3 days per week)
Free snacks and drinks at the office
Career growth opportunities
Work life balance

If you are ready for a new challenge with a supportive and appreciative organization, forward your us your resume. Let’s begin a conversation that could take your career to the next level.

Job Types: Permanent, Full-time

Pay: $45,000.00-$60,000.00 per year

Benefits:

Company events
Dental care
Disability insurance
Discounted or free food
Extended health care
Flexible schedule
Life insurance
Paid time off
RRSP match
Tuition reimbursement
Vision care
Wellness program

Ability to commute/relocate:

Burnaby, BC: reliably commute or plan to relocate before starting work (required)

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helpdesk technician emplois - vancouver, bc

Help Desk Technician Level 2

IT Support Technician

Field Technician

IT Technician

IT Site Support Technician

Desktop Support Technician L1

Intermediate MSP IT Technician (3+ Years Experience)

Systems Analyst (IST Whistler)

Desktop Support Engineer (Dispatch /Part-Time)

Field Support Specialist

Bilingual Service Desk Analyst - Analyste du bureau de service Bilingue

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : helpdesk technician (vancouver, bc)

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