2 meilleures offres (junior customer service representative, vancouver, bc) (à pourvoir)

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il y a 9 jours
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Junior Customer Service Representative

Oddball Workshop
Vancouver, BC

Postuler rapidement

Détails du poste

Temps plein
De 18,50 $ à 20,00 $ de l’heure
Il y a 9 jours

Profil recherché

Microsoft Word
Utilisation d'un ordinateur
Microsoft Outlook
Service à la clientèle
Classement
Anglais
Diplôme d'études secondaires
Saisie de données
Dactylographie
Étiquette au téléphone
Compétences en communication

Description complète du poste

Job Overview
Our Junior Customer Service Representative contributes to our overall success by helping customers with general inquiries and questions, receive and process orders in an efficient and timely manner, as well as provide back-end support for Team Marketplace and other administrative task

Responsibilities

Provide exceptional service to customers via phone, email, and in-person interactions
Address or direct customer inquiries, concerns, and complaints promptly and professionally
Assist customers with product information, order status, and general support
Accurately and efficiently pack online store orders, ensuring correct items and quantities are included
Work with shipping and other CSR’s to prepare orders for shipment, including labeling and documentation
Check and process orders submitted by other CSR’s to ensure accuracy and completeness
Verify order details, including product specifications and customer information
Coordinate with the production team to ensure timely fulfillment of orders
Manage back-of-house inventory including blank products, printed counter samples, and uniform size kits
Monitor stock levels and report and discrepancies or shortages to the supervisor
Organize and maintain inventory areas for easy access and efficient workflow
Assist with general office tasks such as filing, data entry, and maintaining records

Requirements

Experience in customer service or retail environment is preferred
Strong organizational and multitasking skills with the ability to work with changing priorities
Excellent communication skills, both verbal and written
Proficiency with office software and basic computer systems
Attention to detail and accuracy in order fulfillment and inventory management
Ability to work effectively both independently and as part of a team

Join our team as a Junior Customer Service Representative and contribute to our commitment to delivering outstanding service to our valued customers.

Job Type: Full-time

Pay: $18.50-$20.00 per hour

Benefits:

Casual dress
Dental care
Extended health care
On-site parking
Vision care

Education:

Secondary School (required)

Experience:

Customer service: 1 year (required)

Work Location: In person

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junior customer service representative emplois - vancouver, bc

Junior Customer Service Representative

Customer Service Associate I

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