10 meilleures offres (hotel front office manager, vancouver bc) (à pourvoir)

Guest Support Centre Agent (Remote) – Vancouver
Sandman Hotel Group —Vancouver, BC
- De 22 $ à 25 $ de l’heure
- Temps partiel
- Télétravail
- Microsoft Outlook
- Compétences informatiques
- Anglais
- Travail à domicile
- Heures d'arrivée et de départ flexibles
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il y a 9 jours
Reservations Agent
Pan Pacific Vancouver —Vancouver, BC
- 26,34 $ de l’heure
- Fins de semaine au besoin
- Marketing
- Hôtel
- Saisie de données
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il y a 13 jours
Duty Manager (Mat Leave Coverage)
Sandman Hotel Group —Vancouver, BC
- De 52 000 $ à 56 000 $ par an
- Temps plein
- Compétences informatiques
- Microsoft Office
- Hôtel
- Assurance Dentaire
- Assurance Vision
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il y a 8 jours
Front Desk Agent - Revival English Bay, Vancouver, BC
Revival English Bay, Vancouver, BC —Vancouver, BC
- 24 $ de l’heure
- Temps plein
- Contrôle de l'inventaire
- Vente
- Mathématiques de base
- Assurance Dentaire
- Programme d'Aide aux Employés
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il y a 8 jours
Guest Services Agent - Full-Time
Vancouver Airport Marriott —Richmond, BC
- 27,31 $ de l’heure
- Fins de semaine au besoin
- Microsoft Word
- Anglais
- Hôtel
- Assurance Dentaire
- Assurance Vision
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il y a 7 jours
Guest Services Manager, Salaried
Vancouver Airport Marriott Hotel —Richmond, BC
- De 65 000 $ à 67 000 $ par an
- Fins de semaine au besoin
- Hôtel
- Ressources humaines
- Recrutement
- Assurance Dentaire
- Bourses d'Études
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il y a 8 jours
Night Duty Manager
Sandman Hotel Group —Vancouver, BC
- De 53 000 $ à 56 000 $ par an
- Temps plein
- Compétences informatiques
- Microsoft Office
- Hôtel
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
il y a 7 jours
Front Desk Agent
Executive Plaza Hotel Coquitlam —Coquitlam, BC
- 28 $ de l’heure
- Temps partiel
- Microsoft Office
- Hôtel
- Caisse
- Assurance Dentaire
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il y a 2 jours
Communications Associate
Sheraton Vancouver Wall Centre Hotel —Vancouver, BC
- De 27,80 $ à 30,85 $ de l’heure
- Temps plein
- Hôtel
- Saisie de données
- Réception
- Assurance Invalidité
- Assurance Dentaire
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il y a 3 jours
Night Auditor
Vancouver Airport Marriott Hotel —Richmond, BC
- De 27 $ à 30 $ de l’heure
- Temps partiel
- Microsoft Word
- Hôtel
- Caisse
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Front Office Manager
Sandman Hotel Group —Markham, ON
The ability to develop relationships with clients, return guests, group contacts etc. to provide maximum personalized guest service.
De 58 000 $ à 63 000 $ par an
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Guest Service Manager
Sandman Hotel Group —Markham, ON
Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties. The ability to develop relationships with clients,…
De 48 000 $ à 52 000 $ par an
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Guest Support Centre Agent (Remote) – Vancouver

Sandman Hotel Group -
Vancouver, BC

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Détails du poste

Temps partiel
De 22 $ à 25 $ de l’heure
Il y a 9 jours

Profil recherché

Live chat
Français
Utilisation d'un ordinateur
Microsoft Outlook
Expérience en hôtellerie et hébergement
Compétences informatiques
Anglais
Orientation axée sur le service à la clientèle
Saisie de données
Réception
Dactylographie
Service aux visiteurs
OPERA
Gestion du temps

Description complète du poste

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

Sandman Hotel Group and Sutton Place Hotels are seeking enthusiastic Reservations Agents for our Guest Support Centre. Reservations Agents are the first point of contact for our guests. We'll train you to become an encyclopedia of knowledge on our hotels and the communities that we serve. You relish the opportunity to help our guests to plan their perfect trip and are a valuable ambassador for Sandman Hotel Group and Sutton Place Hotels. So much so, that we're pleased to offer a competitive compensation package, work from home and flexible schedule. We're also committed to your professional development and contributing to your overall career goals. We know you'd love to hear about our perks-incredible team rates and discounts at all 7 of our restaurant brands is just the beginning! With over 60 hotels (and growing!) there has never been a more exciting time to join our team.

JOB REQUIREMENTS:

Minimum typing speed of 60 WPM; Fast computer data entry skills.
All necessary tools/hardware including laptop, computer mice, and headset will be provided to facilitate work duties.
Proficient in Microsoft Office applications (Word, Excel, Outlook, etc.)
Exceptional multitasking ability with keen attention to detail.
Preferred experience in customer relations, ideally in hotel reservations or front desk environment.
Applicants must be able to meet department’s KPI.
Excellent command of the English language, knowledge of the French language is an asset.
Must be able to commit to a Full-Time training with approx. 120 hours of training time.
Applicants must be flexible with work schedule. Position entails various shifts which may include weekends and holidays.

DUTIES:

Ensure inbound calls are answered in a professional and courteous manner and established procedures are adhered to without failure.
Utilize effective selling techniques to promote all properties.
Timely completion of reservations, reports, and email responses.
Ensure all reservations have accurately interfaced into the system.
Respond to inquiries pertaining to individual hotels, including room types, rate, facilities, as well as surrounding areas.
Execute tasks as directed by supervisors and managers.
Manage membership inquiries for RSVP loyalty members.
Engage in webchat interactions.

APPLICABLE SKILLS:

Excellent customer relations and typing skills with professionalism on the telephones.
Detail oriented with strong organizations and time-management skills.
Adaptable to change capable of managing multiple priorities under pressure.
Computer literate with knowledge of a variety of computer software applications.
Familiarization with various booking engines and Property Managements Systems (PMS) (i.e. TravelClick, Opera Cloud (Micros|Oracle) would be an asset.
Enthusiastic and dedicated to exceed guest expectations.

WORK FROM HOME REQUIREMENTS:

Employment contracts are linked to a specific location, and work should be conducted exclusively from the designated home location mentioned in the original offer letter.
Employees are required to use company’s devices for work tasks; personal devices are not to be used for work purposes.
A dedicated, private workspace equipped with a door that can be closed, allowing for uninterrupted work.
Working from public/shared spaces, coffee shops, or areas with unsecured shared internet access is not acceptable for the designated work location.
A hardwired or wireless internet connection with a minimum speed of 50 Mbps or higher is mandatory for this role. Hotspots and dial-up connections are not permissible.

PERKS:

Team rates, Family & Friends rates too!
25% discount at our restaurants for up to 6 people
½ price passes/lift tickets at Grouse Mountain and Revelstoke Mountain Resort
RRSP Matching for eligible employees
Kii Health - free mental health support & counselling
Employment milestone rewards
Ongoing employee events, incentives and recognition

SUMMATION:
Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application.**

**ABSOLUTELY NO PHONE CALLS PLEASE**
Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Sandman Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Sandman Hotel Group takes seriously its obligations under the Human Rights Code.

At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.

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hotel front office manager emplois - vancouver bc

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