Product Technician – Croissant or Puff Pastry Innovation
Location: North York, ON
About the Company
Join a privately-owned bakery leader with over 40 years of excellence, deeply rooted in a people-first culture that values teamwork, respect and craftsmanship. Our state-of-the-art facilities combine tradition and innovation to produce artisan breads, croissants, bagels, puff pastry and more for domestic and global markets.
About the Role
We are currently hiring for two Product Technician positions supporting our Croissant and Puff Pastry product categories.
This is an exceptional opportunity for an aspiring bakery product developer who wants to build a long-term career in product innovation. Working alongside experienced Product Managers, you will receive hands-on training and mentorship while contributing to the development and commercialization of new products.
The successful candidates will be developed into future product leaders, with the opportunity to assume increasing responsibility as part of a planned succession strategy within the organization.
If you are passionate about bakery products, ingredient functionality, and turning ideas into commercially successful products, we'd like to hear from you.
Key Responsibilities
- Support the development and commercialization of new croissant or puff pastry products from concept through launch.
- Assist in formula development, ingredient selection, and product optimization.
- Participate in plant trials and scale-up activities, ensuring successful transition from bench-top concepts to full production.
- Collaborate with Production, Quality Assurance, Procurement, and Project Management teams throughout the product development process.
- Prepare and maintain detailed project documentation, specifications, and trial reports.
- Evaluate opportunities for process improvements and cost optimization without compromising product quality.
- Support multiple product development projects while meeting established timelines.
- Contribute to continuous innovation within the bakery portfolio.
- Perform other related duties as required.
Qualifications
- Diploma or Degree in Baking & Pastry Arts, Food Science, or a related discipline.
- 2–4 years of experience in product development, R&D, product commercialization, or innovation within the food manufacturing industry.
- Strong practical baking skills with a solid understanding of croissants, laminated doughs, pastries, and ingredient functionality.
- Eagerness to learn, accept mentorship, and grow into a future leadership role.
- Passion for bakery science, ingredient functionality, and product innovation.
- Experience working in commercial bakery environments and fast-paced manufacturing settings is an asset
- Knowledge of food production processes, product development, and commercialization best practices.
- Strong organizational skills with the ability to manage multiple projects and timelines.
- Excellent interpersonal, communication, and teamwork skills.
- Self-motivated, flexible, and results-oriented with strong attention to detail.
What Success Looks Like
- Successful commercialization of new croissant products delivered on time and within scope.
- Effective execution of plant trials and product launches.
- Continuous improvement of formulations, processes, and product quality.
- Strong collaboration across R&D, Operations, and Quality teams.
Compensation & Benefits
- Salary: up to $ 90,000 annually (depending on experience)
- Benefits: Comprehensive health and dental benefits
- Vacation: Paid vacation annually
- Additional benefits and perks may be discussed during the recruitment process.
Career Growth Opportunity
This position offers a unique opportunity to learn directly from experienced Product Managers and develop the technical, commercial, and leadership skills required to eventually manage a product category independently.
We are seeking ambitious individuals who are looking for more than just their next role—we are looking for future Product Managers.
Compliance, Accessibility & Recruitment Process
We are committed to fostering a diverse, inclusive, and respectful workplace. We welcome applications from all qualified candidates and make employment decisions based on business needs, job requirements, and individual qualifications, without regard to race, colour, religion, sex, gender identity or expression, sexual orientation, age, disability, marital status, family status, or any other protected status under applicable legislation.
In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available upon request throughout all stages of the recruitment and selection process. Candidates requiring accommodation are encouraged to advise the recruiter so that appropriate arrangements can be made.
The compensation range associated with this position reflects current market conditions and internal considerations. Final compensation will be based on the successful candidate’s experience, qualifications, and overall alignment with the role.
The recruitment process may include interviews, reference checks, and verification of education, certifications, and employment history. All personal information collected during the hiring process will be treated confidentially and handled in accordance with applicable privacy legislation. To support a fair and transparent hiring process, all applications are reviewed by members of the hiring team, and automated decision-making or artificial intelligence tools are not used to screen or select candidates for this position.
Pay: Up to $90,000.00 per year
Benefits:
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
Experience:
- product development/pastry: 3 years (required)
- baking croissant/puff pastry : 3 years (required)
Work Location: In person
