7 meilleures offres (technical support, vernon, bc) (à pourvoir)

Technical Support Specialist#1010470
DEXIAN —Colombie-Britannique
- De 35 $ à 37 $ de l’heure
- Télétravail
- Azure
- Compétences en communication
Postuler rapidement
10 h
Technician Level 1 - Client Support Technician - Posting #160
School District #22 (Vernon) —Vernon, BC
- 28,99 $ de l’heure
- Temps plein
- Diplôme d'études secondaires
- Sens de l'organisation
- SharePoint
- Jours fériés payés
il y a 14 jours
Technical Application Specialist
Epicor —Vernon, BC
- De 65 000 $ à 104 000 $ par an
- Temps plein
- Travail hybride
- Service à la clientèle
- Systèmes PGI
- Anglais
Technical Support Supervisor - Automotive
EBlock Inc. —Canada
- De 60 000 $ à 70 000 $ par an
- Temps plein
- Télétravail
- Esprit d'analyse
- Amélioration continue
- Leadership
- Assurance Dentaire
- Congés payés
Network Administrator (Cisco)
Finney-Taylor Consulting Group —Canada
- Contrat
- Azure
- Réseaux informatiques
il y a 14 jours
AI Systems Administrator
MCI Careers —Canada
- Temps plein
- Azure
- Informatique
- Service à la clientèle
Senior AI Systems Administrator
MCI Careers —Canada
- Azure
- Informatique
- Service à la clientèle

Discover related jobs

Based on your search for technical support jobs.

Retail Store Associate - Village Green Shopping Center
Winners —Vernon, BC
Create a welcoming atmosphere by greeting customers with a smile, assisting with their needs, and ensuring they have a positive shopping experience.
De 18,25 $ à 22,81 $ de l’heure
Pharmacist
Nolan's Pharmasave —Vernon, BC
Learn our specialties in compounding, immunizations, med administrations, nursing home care, and blister packaging. Job Types: Full-time, Part-time.
De 55 $ à 70 $ de l’heure
Postuler rapidement

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Bilingual Technical Support Representative
United Chargers —Richmond Hill, ON
Participate in the development and implementation of special projects as assigned. Interact with all levels of the organization, both internal/external clients,…
50 000 $ par an
Postuler rapidement
IT Infrastructure Specialist
Safran Landing Systems Canada Inc. —Ajax, ON
MCSA (Server and core infrastructure) and Cisco CCNA certification or working towards it. Education and/or certifications: All items listed below will be…
De 78 100 $ à 113 000 $ par an
Postuler rapidement

Show more jobs in cities nearby

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : technical support (vernon, bc)

En vous connectant à votre compte, vous acceptez les conditions d'utilisation, la politique relative aux fichiers témoins et la politique de confidentialité de SimplyHired.

Technical Support Specialist#1010470

DEXIAN -
Colombie-Britannique

Postuler rapidement

Détails du poste

Contrat à durée déterminée
De 35 $ à 37 $ de l’heure
Il y a 10 heures

Profil recherché

Jira
Azure
ITIL
Support informatique
MacOS
Service Now
Compétences en communication
Intune
VPN

Description complète du poste

Job Title: Technical Support Specialist#1010470

Location: British Columbia (Remote)

Duration: 4 months contract (with possibility of extension/conversion)

Role Summary
As an IT Support Specialist, you will provide Tier 1 / Tier 2 support for end users across hardware, software, access, and collaboration tools. You will troubleshoot incidents, fulfill service requests, and support onboarding/offboarding activities. This role is hands-on and customer-facing, requiring strong technical fundamentals, excellent communication skills, and a disciplined approach to ticket handling and service quality. You will work closely with Digital Workplace, Security, and Infrastructure teams to escalate issues appropriately and help drive resolution.

What You’ll Do

· Provide end-user support for IT incidents and service requests (Tier 1 / Tier 2).

· Troubleshoot issues across laptops/desktops, mobile devices, conferencing systems, VPN, and core business applications.

· Support user account and access requests (e.g., MFA resets, group access, application access), in alignment with established policies.

· Manage onboarding/offboarding support activities, including device provisioning and access setup.

· Maintain accurate and complete documentation in the ITSM platform (ticket notes, status updates, resolution details).

· Ensure strong customer communication: provide timely updates and follow-up until closure.

· Escalate issues to the appropriate resolver teams with clear troubleshooting context and impact.

· Support device lifecycle processes: deployment, inventory updates, refresh, and returns.

· Contribute to knowledge base documentation and self-service improvements.

· Identify recurring issues and suggest automation or process improvements to reduce ticket volume.

What We’re Looking For

· 2–4 years of experience in IT support, service desk, or end-user computing roles.

· Strong troubleshooting skills across Windows and macOS environments.

· Familiarity with identity and endpoint tools (e.g., Workspace, Okta/Azure AD, Intune, JAMF, VPN clients).

· Experience working in an ITSM tool such as ServiceNow or Jira Service Management.

· Strong customer service mindset with clear written and verbal communication.

· Ability to prioritize and manage multiple tickets effectively while meeting SLA expectations.

· Comfort supporting both onsite and remote users.

· Understanding of ITIL fundamentals (incident, request, escalation, knowledge management).

· A process-driven mindset and attention to detail.

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status

Dexian | Unlock trajectory changing opportunities

Unlock business potential with Dexian's comprehensive solutions. Discover staffing, talent development, and valuable resources. Explore now!

Pay: $35.00-$37.00 per hour

Work Location: Remote

Postuler rapidement

Affinez votre recherche

technical support emplois - vernon, bc

Technical Support Specialist#1010470

Technician Level 1 - Client Support Technician - Posting #160

Technical Application Specialist

Technical Support Supervisor - Automotive

Network Administrator (Cisco)

AI Systems Administrator

Senior AI Systems Administrator

Discover related jobs

Explore jobs in cities nearby

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : technical support (vernon, bc)

Outils pour les chercheurs d'emploi

Outils Employeurs

Parcourir

Garder le contact